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"Nice hotel"

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"Luxurious room with views of lake, morning and afternoon snack and drinks, evening fireworks show. Extensive buffet, quality ok."

"This was the perfect place to stay for a family snowboarding trip."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Great views!"

"Great central location between upper and lower Hirafu, with roomy-modern condo style layout. Open kitchen/dining/living area with complimentary wine, fruit, eggs, milk, coffee to help you start the day. The only drawback is that Niseko is very quiet in early June, with the restaurants in the hotel and most in the surrounding closed. The coffee shop in Chatrium re-opens in mid-June while other restaurants in Hirafu also re-open thereafter."

"The staff and property were incredible."

"Everything was excellent"

"Nice room"

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Excellent staff! Clean and spacious rooms, fantastic breakfast!"

"Great location including lifts, rentals, spa and village access."

"Beautiful little place overlooking lake toya. Whata a vuew "

"Great location and staff were courteous."

"What an incredible place! Location, staff, dining and onsen were all amazing!"

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"Friendly staff, excellent food, lots of amenities, awesome location! "