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Please complete the highlighted fields below The check-out date must occur after the check-in date. Please change the date Date format should be dd/mm/yy Please provide the ages of children below The check-in or check-out date is prior to the current date. Your length of stay cannot be longer than 60 nights. We can only accept dates that occur between 22/05/2012 and 04/10/2013. Please enter a new date.

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Mercure Auckland

8 Customs Street, Auckland, , 1707 New Zealand

4-star hotel in Auckland near Sky Tower

In city center
Located in the heart of Auckland, this hotel is within walking distance of Britomart and Queen Street Shopping District. Also nearby are Sky Tower and University of Auckland. Show more
Restaurant, bar/lounge
In addition to a restaurant, Mercure Auckland features a fitness facility. Other amenities include a bar/lounge and a concierge desk.
Satellite television
Televisions come with satellite channels. Guestrooms also feature air conditioning, safes, and minibars. Hide

GUEST REVIEWS

out of 5

Expedia Guest Rating

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TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 04/10/2013. The check-out date cannot be after 04/10/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Superior 2 Double Beds - Best Rate
  • Two Double Beds
Desk. Television with satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub. Hair dryer. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.
Standard 1 Queen Bed - Best Rate
  • One Queen Bed
Desk. Television with satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub. Hair dryer. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.
Standard 2 Single Beds - Best Rate
  • Two Single Beds
Desk. Television with satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub. Hair dryer. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum check-in age is 18
  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • JCB International
  • Pets not allowed
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Hot and cold buffet breakfast fee: NZD 28.50 per person (approximately)
    • Fee for in-room high-speed Internet (wired): NZD 36.00 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in business center: NZD 10.00 (rates may vary)
    • Valet parking fee: NZD 30.00 per night
    • Valet parking fee for large vehicle: NZD 60.00 per night
    • Deposit: NZD 100 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility

Property Amenities

Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, secretarial services, and a meeting/conference room.

High-speed wireless Internet access is available for a surcharge. This Auckland hotel also offers a fitness facility, a concierge desk, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 189
  • Number of suites - 12
  • Number of floors - 13
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Bar/lounge
  • Business center
  • Business services
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Currency exchange
  • Fitness facilities
  • Wireless (high-speed) Internet access - surcharge
  • Dry cleaning/laundry service
  • One meeting/conference room
  • Parking limited (surcharge)
  • Luggage storage
  • Babysitting or childcare
  • Elevator/lift
  • Laundry facilities
  • Multilingual staff
  • Valet parking
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Secretarial services
  • Fax machine

Rooms

Mercure Auckland offers 189 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

This Auckland hotel provides wired high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Room Amenities

  • Pay movies
  • Climate control
  • Air conditioning
  • Complimentary newspaper
  • Direct-dial phone
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Private bathroom
  • Hair dryer
  • Bathtub only
  • Satellite television service
  • Wired high-speed Internet access (surcharge)
  • Window opens
  • Iron/ironing board
  • Clock radio
  • Desk
  • Non-smoking only
  • Cookware, dishware, and utensils
  • In-room safe

Dining

Mercure Auckland has a restaurant on site. 24-hour room service is available.

Recreation

Recreational amenities at the hotel include a fitness facility.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

Showing 1 - 10 results (of 79) · See more Mercure Auckland reviews

Mercure Auckland
3.7
out of 5
avg. guest rating

out of 79 reviews

A Traveller
5.0
out of 5

“Nice hotel in Auckland”

Excellent experience with Mercure Hotel in Auckland.

Frazer from Warsaw, Poland
5.0
out of 5

“Good value for money”

** See above 'Travel experience' review. **

Barbara from Monte Rio, CA
5.0
out of 5

“Definitely a 10!”

The view was breathtaking, and the location optimum. Hotel personnel were friendly and helpful. I will definitely stay here if I'm in Auckland again.

Carolyn from Dorset, United Kingdom
5.0
out of 5

“Good value comfort”

I booked the last two nights of my NZ holiday at the Mercure because: most reviews were positive, it was close to the Britomart train station (5 minute walk to hotel), iclose to ferry terminals,Viaduct Harbour and rate quoted competitive. I booked a Queen bed room with Harbour view - upgraded on arrival to a suite on 11th Floor with harbour view. Room very spacious, neutrally furnished, clean,comfortable. Aircon worked and was quiet.TV selection on Sky was limited. Lobby under refurbishment and restrictions meant congestion.Service was always efficient and friendly. Top floor restaurant has a stunning view harbour.view. A late meal was cheerfully served and delicious.Buffet breakfast good value but I ate more simply at a local cafe. Hotel ivery well placed for transport links with Citylink and Airport bus stops only a few minutes walk. Harbourside attractions, sghops cafes etc all close by. I checked out early leaving luggage in storage until 6pm and it was carefully labelled and quickly retrieved.The Mercure gave me a comfortable base, was good value and I will certainly stay there again when I next visit in 2011.

Tony from Suffolk U. K .
5.0
out of 5

“Excellent location”

The Auckland Mercure is a very good international hotel in an excellent location I cannot comment on the food as I didn't eat at the Hotel but there are plenty of eateries very close by and most of Aucklands attractions are within easy walking distance.

Steve from Laughlin, NV
5.0
out of 5

“Best location and very reasonable!”

The hotel's location was truly perfect for a stay in Auckland, being walking distance from the cruise terminal and also adjacent to a major bus terminal. The hotel's lobby is apparently undergoing renovation, but I wasn't affected in my room at all. I really enjoyed the bay window (which opened) overlooking town. An excellent value.

George from CostaRica
5.0
out of 5

“Good location, decent hotel, nice staff”

A good choice. The rooms are OK- good size, but a tiny bit of wear. Nothing major. The air conditioning was a bit noisy and not very effective, but was also OK. They have a decent gym with great views to the harbour. I would definately stay there again

Gustav from Parker, CO
5.0
out of 5

“Great place with best location”

Hotel has comfortable room with great view (upper levels). Also a very good restaurant with superb harbor views. Ask for room upgrade with reduction of full breakfast cost included. Right next to Britomart, local transportation hub.

Bruce from Forbes,NSW Australia
5.0
out of 5

“Great Auckland Hotel”

Great hotel just off Queen St and right in the action. Rooms have double windows to minimise city noises. Have stayed their 4 times in last 9 months. Latest stay received a free upgrade: hotel used by bus companies so freestyle travellers like us can gain the benefit! The restaurant is really sensational! Prices are OK but food was really excellent. Great views, if it isn't raining! Contacted front desk twice is our stays: first was no remote for TV: delivered to from within 5 minutes. Second time was for an extension cord to reach my sleep apnea machine: recived in 20 seconds! Great location to Skytower and tourist wharf area. When in Auckland, will always stay here!

Kerryn from Queensland
5.0
out of 5

“Can't wait to go back”

We arrived in Ackland at 4.30 am after a long day/night of traveling, and we did not have a check in till 2pm that day, so on arrival to drop off our bags at the hotel we where offered a room straight away at no cost to us, so in this day when you hardly get anything for nothing we where most impressed.

TripAdvisor Traveller Rating:

 

(based on #### traveller reviews)

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Showing 1 - 10 results (of 79) · See more Mercure Auckland reviews

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Mercure Auckland

8 Customs Street Auckland, , 1707 New Zealand

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Nearby Points of Interest

  • Britomart - 0.2 km / 0.1 mi
  • Queen Street Shopping District - 0.3 km / 0.2 mi
  • Viaduct Basin - 0.4 km / 0.2 mi
  • New Zealand National Maritime Museum - 0.4 km / 0.3 mi
  • Princes Wharf - 0.5 km / 0.3 mi
  • Auckland Art Gallery - 0.5 km / 0.3 mi
  • Sky Tower - 0.6 km / 0.4 mi
  • SKYCITY Auckland Convention Centre - 0.6 km / 0.4 mi
  • Albert Park - 0.6 km / 0.4 mi
  • Auckland High Court - 0.6 km / 0.4 mi
  • Viaduct Harbour - 0.7 km / 0.4 mi
  • The Auckland Civic - 0.7 km / 0.4 mi
  • University of Auckland - 0.8 km / 0.5 mi
  • Aotea Centre - 0.9 km / 0.5 mi
  • Aotea Square - 0.9 km / 0.5 mi

Location Highlights

  • In city center
  • In business district
  • In entertainment district
  • Water nearby

The preferred airport for Mercure Auckland is Auckland (AKL-Auckland Intl.) - 18 km / 11.2 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Auckland, New Zealand (AKL-Auckland Intl.)

Area:

Auckland CBD, New Zealand: On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the country's major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.

Mercure Auckland

8 Customs Street Auckland, , 1707 New Zealand

Most recent booking for this hotel: less than 53 minutes ago.
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