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Staff service outstanding, particularly bellhop Jame, Chef Lek, and extraordinary waitstaff Nang. Nang knew to bring cappucino after I'm finished the fruit course of a delightful breakfast buffet from simple observation. Lek makes the finest three-egg omelets in Bangkok. Pool water temperature just perfect, and almost always deserted. No complaints and loads of praise.
Peter
Stayed 4 nights in Mar 2024
Response from Sawitchaya on 1 Apr,2024
Dear Peter,Thank you very much for choosing to stay with us and taking your time to share your experience following stay. We are delighted to read that you had a pleasant and comfortable stay with us and the most appreciated your kind compliment to our team members Jame, Nang and Chef Lek who provided you a memorable stay.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya
Dear Robert L,Thank you very much for choosing to stay with us and taking your time to share your experience following stay. We are delighted to read that you had a pleasant stay and enjoyed with the service from team members and rooms provided.We do hope having a great pleasure of welcoming you back in the future. With kind regards, Sawitchaya
Dear Keith,Thank you very much for choosing to stay with us and taking your tie to share your experience following stay.We are happy to see that you had a pleasant stay and enjoyed with breakfast.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya
6/10 Okay
Nobuharu
10 Mar,2024
Disliked: Amenities
Less restaurants, shops close to hotel. Amenities are not prepared from beginning.
Nobuharu
Stayed 1 night in Mar 2024
Response from Sawitchaya on 11 Mar,2024
Dear Nobuharu-san,Thank you very much for choosing to stay with us and taking your time to share your experience following stay. Your feedback has been duly noted for an improvement needs and there is some amenities in room are available upon requests such as toothbrush as sustainability project.We do hope having a great pleasure of welcoming you back in the future.With kind regards,SawitchayaManager, Operations
10/10 Excellent
Verified traveller
11 Jan,2024
Liked: Room comfort
Great hotel in good location
The room is very clean, comfortable and spacious, the staff are very friendly and helpful. Conveniently located close to BTS station and a lot of restaurants, shopping and massage places. There are many nice bars around the area as well, will definitely come back again when I visit BKK again
Verified traveller
Stayed 3 nights in Jan 2024
Response from Sawitchaya on 15 Jan,2024
Dear Valued Guest,Thank you very much for choosing to stay with us and taking your time to share your experience following stay.We are delighted to read that you had a comfortable stay and enjoyed with overall aspects and service provided by our team members.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya Manager, Operations
10/10 Excellent
Mark
9 Jan,2024
Mark
Stayed 3 nights in Jan 2024
Response from Sawitchaya on 15 Jan,2024
Dear Mark,Thank you very much for choosing to stay with us and taking your time to share your great experience following stay.We do hope having a great pleasure of welcoming you back in the future.With kins regards,Sawitchaya Manager, Operations
10/10 Excellent
robert
Travelled with family
7 Jan,2024
Liked: Cleanliness, room comfort
robert
Stayed 2 nights in Jan 2024
Response from Sawitchaya on 9 Jan,2024
Dear Robert,Thank you very much for choosing to stay with us and taking your time to share your great experience following your recently stay.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya Manager, Operations
10/10 Excellent
piyawan
31 Dec,2023
piyawan
Stayed 1 night in Dec 2023
Response from Sawitchaya on 22 Jan,2024
Dear Piyawan,Thank you very much for choosing to stay with us and taking your time to share your great experience following stay. We do hope having a great pleasure of welcoming you back in the future.With kind regards,SawitchayaManager, Operations
10/10 Excellent
Aboo
Travelled with group
26 Dec,2023
Liked: Cleanliness
Comfortable stay!
Great stay! I loved Adelphi Grande - the staff, the cleanliness and the proximity to the main street and the shopping centre. My lovely housekeeper went above and beyond in showing me how to use the washing machine, bringing extra water bottles and a dryer too. Nobody can match the Thai customer service and warmth. You've won me over :-)
Aboo
Stayed 3 nights in Dec 2023
Response from Sawitchaya on 27 Dec,2023
Dear Aboo,Thank you very much for choosing to stay with us and taking your time to share your great experience following stay. We are delighted to read that you had a great stay and appreciated your kind compliment to the cleanliness and service provided by our team members, especially housekeeping who made your stay comfortable and memorable.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya Manager, Operations
8/10 Good
Johannes
Business traveller
25 Dec,2023
Liked: Cleanliness, room comfort
Johannes
Stayed 3 nights in Dec 2023
Response from Sawitchaya on 26 Dec,2023
Dear Johannes,Thank you very much for choosing to stay with us and taking your time to share your experience following stay.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya Manager, Operations
Dear Alvin Sheng Jin,Thank you very much for choosing to stay with us and taking your time to share your experience following stay.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya (Nan)Manager, Operations
Spacious accommodation. Would stay again next visit
Maria
Response from Sawitchaya on 8 Feb,2024
Dear Maria,Thank you very much for choosing to stay with us and taking your time to share your great experience following stay. We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya Manager,Operations
Very beautiful and clean hotel, would highly recommend. However the washer/dryer thats available only washes does not dry clothing. Had to leave off premises to find a place to dry clothing. Front desk clerk helped with finding a safe location. Overall pretty good hotel!!! Breakfast was hot and fresh and Sing was Such a gentlemen
Ashley
Stayed 1 night in Nov 2023
Response from Sawitchaya on 28 Nov,2023
Dear Ashley,Thank you very much for choosing stay with us and taking your time to share your experience following stay.We are delighted to read that you had a nice experience and happy with the facilities and service provided by our team member especially Sing at the restaurant.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya (Nan)Manager, Operations
10/10 Excellent
Carrion
9 Nov,2023
Carrion
Stayed 1 night in Nov 2023
Response from Sawitchaya on 11 Nov,2023
Dear Mr. Carrion,Thank you very much for choosing to stay with us and taking your time to share your wonderful experience by rating us a great score following stay.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya (Nan)Manager, Operations
The Adelphi Grande is a gorgeous hotel situated in a convenient location close to a variety of shopping, restaurants and transportation. What makes it extra special is their amazing staff. We were immediately warmly welcomed by James and Momay upon arrival, offering any assistance needed. The next day we encountered a problem with a flight booking we had made, and Pang and Rafa went above and beyond to assist us with our issue. It was really greatly appreciated. The staff's genuine hospitality is what makes the Aldelphi extra special. Highly recommended!
Erin
Stayed 3 nights in Nov 2023
Response from Sawitchaya on 9 Nov,2023
Dear Erin,Thank you very much for choosing to stay with us and taking your time to share your wonderful experience following stay. We are delighted to read that you had a great experience and happy with the service provided by our team members, especially Jame, Momay, Pang and Rafa at front desk.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya (Nan)Manager, Operations
10/10 Excellent
Nicholas
30 Oct,2023
Nicholas
Stayed 7 nights in Oct 2023
Response from Sawitchaya on 20 Nov,2023
Dear Nicholas,Thank you very much for choosing to stay with us and taking your time to share your nice experience following stay.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya (Nan)Manager, Operations
This is a great place to stay. Great staff. Very quiet area and a healthy food restaurant down the street and 7-11, etc.
Michael
Stayed 1 night in Oct 2023
Response from Sawitchaya on 16 Oct,2023
Dear Michael,Thank you very much for choosing to stay with us and taking your time to share your experience following stay. We are pleased to read that you had a pleasant stay and enjoyed with overall aspects.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya (Nan)Manager, Operations
I love all the staff there, very down to earth and welcoming!
I will book again for my next stay ❤️
Norasilah M
Stayed 18 nights in Aug 2023
Response from Sawitchaya on 27 Sept,2023
Dear Norasilah,Thank you very much for choosing to stay with us and taking your time to share your great experience following stay and your compliment to the service provided by our team members.We do hope having a great pleasure of welcoming you back in the future.With kind regards,Sawitchaya (Nan)Manager, Operations
Loved my stay. Will definitely book here next time I’m in Bangkok.
Sheikina
Stayed 5 nights in Jul 2023
Response from kookkay on 7 Aug,2023
Dear Mr. Sheikina,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
10/10 Excellent
Siew Kuan
27 Jul,2023
Siew Kuan
Stayed 2 nights in Jul 2023
Response from kookkay on 2 Aug,2023
Dear Mr. Siew Kuan,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
Close to Emporium Mall and BTS line. The room is fully equipped kitchen and washer
Mardave
Stayed 2 nights in Jul 2023
Response from kookkay on 27 Jul,2023
Dear Mr. Mardave,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
Dear Mr. Dannyle,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
10/10 Excellent
Verified traveller
7 May,2023
Liked: Cleanliness, room comfort
Excellent stay
Excellent stay. Back to my regular precovid hotel. Thank you to the new team, Khun Rafa, Zee, Jum, my room housekeeper whose name I forgot, Ya (bellboy and shuttle driver and the hotel's security guard (whom has known me precovid). Thank you for a pleasant stay.
Verified traveller
Stayed 2 nights in Apr 2023
Response from kookkay on 9 May,2023
Dear Value Guest,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
I plan on making this my regular place to stay in Bangkok, Thailand. The staff was amazing. They were very helpful. Good people!
Michael
Stayed 4 nights in Feb 2023
Response from kookkay on 9 Mar,2023
Dear Mr. Micheal,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
10/10 Excellent
Angelo
25 Feb,2023
Angelo
Stayed 3 nights in Feb 2023
Response from kookkay on 23 Mar,2023
Dear Mr. Angelo,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
Great staff here. We were helped several times by them. I would stay here anytime while in Bangkok.
Michael
Stayed 4 nights in Feb 2023
Response from kookkay on 21 Feb,2023
Dear Mr. Michael,Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
10/10 Excellent
Chao Ting
Business traveller
10 Dec,2022
Liked: Cleanliness, room comfort
Chao Ting
Stayed 2 nights in Nov 2022
Response from Kookkay on 11 Dec,2022
Dear Mr.TingThank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future. Warmest regards, Kookkay, Asst. Manager, Rooms, Adelphi Grande
Dear Paul,
Thank you very much for your feedback. It is a pleasure to hear that you are satisfied with our services and we look forward to your next stay with us at the Adelphi Grande. Warmest Regards,
2/10 Terrible
ahmed
Business traveller
10 Mar,2022
Liked: Cleanliness, room comfort
VERY BAD COMMUNICATION
THE HOTEL IS OKAY BUT I FORGOT MY LAPTOP CHARGER AND HEADPHONES , BUT THEY INFORMED ME THAT THEY FOUND ONLY THE CHARGER AND THEY DONT REPLY TO MY EMAILS , SO BE CAREFUL ABOUT YOUR BELONGS
ahmed
Stayed 14 nights in Feb 2022
Response from Guddi on 15 Mar,2022
Dear ahmed,
Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We do apologize that this issue had occurred and your feedback has been passed on to our team. We are looking forward to your visit to our property again in the near future. Warmest regards,
10/10 Excellent
Ngar Man
7 Mar,2022
Ngar Man
Stayed 4 nights in Feb 2022
Response from Guddi on 9 Mar,2022
Dear Ngar Man,
Thank you very much for your feedback. It is a pleasure to hear that you are satisfied with our services and we look forward to your next stay with us at the Adelphi Grande. Warmest Regards, Adelphi Grande
This hotel is a great option for an extended stay. The room has everything you need including a washing machine and detergent, dishes, soap/shampoo/conditioner, and even your own personal router for internet access which makes it simple to use things like Apple TV or Roku. Very close to the Phrom Pong BTS station and Emquartier mall.
The breakfast is acceptable though nothing special.
The only issue I had was that there were a few times it seems like the hot water ran out, but that didn't really matter to me since I could just wait a little longer to shower as I had nowhere to go due to the semi-lockdown of Bangkok at the time causing most things to be work remotely.
Brandon
Stayed 16 nights in Dec 2020
Response from Thep on 20 Jan,2021
Dear Brandon,
Thank you for taking the time to provide your feedback regarding your recent stay at the Adelphi Grande Sukhumvit. It is always a pleasure to hear that our services are valued. We do apologize for the inconvenience caused during your stay and we look forward to have another opportunity to welcome you back again.
Warmest regards,
Thep, Assistant Manager, E-Distribution
Adelphi Grande Sukhumvit
10/10 Excellent
Cheuk Fan
Business traveller, Travelled with family, Travelled with group
28 Nov,2020
Liked: Cleanliness, room comfort
Room is super clean and big.
Cheuk Fan
Stayed 4 nights in Nov 2020
Response from Thep on 22 Dec,2020
Dear Cheuk Fan,
Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande Sukhumvit and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future.
Warmest regards,
Thep, Assistant Manager, E-Distribution
Adelphi Grande Sukhumvit
4/10 Poor
Anna
26 Mar,2020
Liked: Cleanliness, room comfort
Anna
Stayed 1 night in Feb 2020
Response from Guddi on 1 Apr,2020
Dear Anna,
Thank you very much for your feedback. It is a pleasure to hear that you are satisfied with our services and we look forward to your next stay with us at the Adelphi Grande.
Excellent regular hotel. Thank you very much Adelphi staff
Verified traveller
Stayed 1 night in Feb 2020
Response from Guddi on 26 Feb,2020
Dear Valued Guest,
Thank you for your kind feedback, we are thrilled to hear that you had a pleasant stay at the Adelphi Grande and it is always a pleasure to learn that our services are appreciated. We are looking forward to your visit to our property again in the near future.
8/10 Good
Mio, Tokyo
Travelled with partner
19 Feb,2020
Liked: Cleanliness, amenities
Great location. Very friendly staffs.
Shower was the only problem.
Although there were no shower curtains so every time after a shower the floor was soaking wet.Also temperature control was hard. It got cold and then real hot and kept repeating that several times...
Mio
Stayed 4 nights in Feb 2020
Response from Guddi on 19 Feb,2020
Dear Mio,
Thank you for taking the time to provide your feedback regarding your recent stay at the Adelphi Grande. It is always a pleasure to hear that our services are valued. We do apologize for the inconvenience caused regarding temperature control during your stay and we wish to have another opportunity to serve you again.
It is located within 10 minutes walk to BTS and EMQ and the interiors must be newly redecorated. The room is spacious and bright. The wc is excellent with jap style i.e. seat warmer and auto wash, but the shower partition is inadequate and it is like it rained every time after shower. One ceiling light is fixed to the master light switch and cannot be turned off unless all lights off which is annoying. The staff are all very friendly and helpful which make for a great stay.
AL
Stayed 5 nights in Jan 2020
Response from aoh on 3 Feb,2020
Dear AL,
Thank you for your valued patronage and we appreciate your invaluable feedback.
We apologise for the inconvenience you experienced and we will continue in our improvement efforts to provide excellent service and products to our guests.
Once again, thank you for staying with us.
Yours sincerely,
The deluxe studio is big, tidy & clean. The king size bed is very comfy & I have 4 pillows. Wifi connection is fast.
Breakfast spread is good, too. The price from the hotel massage service is reasonably. The hotel staff are very polite & helpful. It takes about 8min walk from the hotel to Phrom Phong BTS station as well as EmQuartier & Emporium. There are some eateries & a supermarket near to the main road. Although it takes about 4min walk from the hotel to the main road but, at night the lane is really dark. It will be good if the hotel offers shuttle to/from EmQuartier. Other properties are providing such service for their hotel guests.
Verified traveller
Stayed 5 nights in Jan 2020
Response from aoh on 31 Jan,2020
Dear Valued Guest,
Thank you for staying with us and we are pleased to learn that you had enjoyed your stay with us.
We look forward to welcoming you back again.
Yours sincerely,
Management Team
Down the soi far enough to be quiet but still walkable to Sukhumvit.
Chris
Stayed 5 nights in Jan 2020
Response from aoh on 27 Jan,2020
Dear Chris,
Thank your for your valued patronage and we appreciate your kind feedback. We hope to welcome you again soon.
Yours sincerely,
Management Team
It is nice and clean but needs a 5-10 min walk to nearest BRT station
Verified traveller
Stayed 3 nights in Jan 2020
Response from aoh on 27 Jan,2020
Dear Valued guest,
Thank you for staying with us and we appreciate your kind feedback and look forward to welcoming you again.
Yours sincerely,
Management Tesam
6/10 Okay
Verified traveller
26 Jan,2020
Liked: Cleanliness, amenities
No VIP treatment. Didnt make up room properly. Late make up room. Room is spacious
Verified traveller
Stayed 5 nights in Jan 2020
Response from aoh on 27 Jan,2020
Dear Valued guest,
Thank you for staying with us and for taking the time to share your feedback. We apologise for the lack of the service, we will address your concerned with our team immediately. We hope to welcome you again, giving us another opportunity to serve you better.
Yours sincerely,
Management Team
...it's pillows were not so tall, huge and hard. Other than that everything was great about this serviced apartment. Great service location and walkability in the area to BTS station, 2 malls, and it's great cleanliness. Breakfasts were acceptable but quite ordinary.
Matthew
Stayed 4 nights in Jan 2020
Response from aoh on 23 Jan,2020
Dear Matthew,
Thank you for staying with us and we appreciate your invaluable feedback and delighted to learn that you have a pleasant stay with our service , cleanliness. Pertaining to the pillows, we are sorry for the lack of the information as we have some spare other type of the pillows as well as the mattress topper provided to the guests upon request who did not like the hard and tall etc.
Once again, thank you for staying with us and making us one of your preferred accommodation choices. We look forward to welcoming you again, giving us another opportunity to serve you better.
Yours sincerely,
Management Team
Very good hotel. Helpful & humble staff. Inexpensive accommodation. I’ll recommend this place to others.
Verified traveller
Stayed 1 night in Jan 2020
Response from aoh on 13 Jan,2020
Dear Valued Guest,
Thank you for your valued patronage and for taking the time to write this review, we appreciate your kind feedback and very delighted to know that you had enjoyed your stay with us.
We hope to have another opportunity to welcome you again.
Yours sincerely,
Management Team