My husband and I had a terrible stay here. We were on the top floor of the hotel and all night, about every ten minutes, an extremely loud fan/grinding noise went off (I think something on the roof?). We didn't sleep at all. Around 1am we tried calling two different phone lines, one on the hotel website, one that was posted down by the lobby, to see if we could switch rooms and no one ever called us back. The bed was really uncomfortable and the bottom mattress was dirty. Hardly any water came out of the sink either. I know it's an old hotel, I typically enjoy staying in them, but there's a difference between "old charm" and things just not working or being gross.