View from room
Check availability

Reviews of The Mirror Barcelona

4.5 out of 5
The Mirror Barcelona
Corcega 255, Barcelona

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ADERONKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will love to stay there next time
Stayed 2 nights in Apr 2024
Response from Jem-Customer Care on 10 Apr,2024
Thanks! and we will be happy to welcome you back anytime you visit Barcelona.

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jem-Customer Care on 2 Apr,2024
Estimado Sr. Carlos, sentimos mucho que nos valore sin haber estado en nuestro hotel. Se ha confirmado con usted que la política de cancelación con la que hizo su reserva, era no reembolsable, sin embargo, puntuarnos por una acción realizada por usted, no es lo que se puede decir justo. Para el futuro, considere hacer sus reservas en cualquier parte del mundo con modalidad Reembolsable, así evitará valorar de esta forma.

10/10 Excellent

Charanjit Singh

Stayed 1 night in Dec 2023
Response from Jem-Customer Care on 24 Dec,2023
Thanks for staying with us! See you soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Unusual hotel in that everything in the room is either white or mirrored. Great location.
Response from Jem-Customer Care on 14 Feb,2024
Thanks for sharing your experience! We are working to improve our facilities. See you soon!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I think everything in this hotel is slightly run down and damaged, had a bathroom with a broken tile in the shower and the bed was falling to pieces
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on 5 Dec,2023
We are sorry to hear that we did not achieve your complete satisfaction this time. If we had known about your discomfort, we would have done all we had in our hands to change your perception. On the other side, we kindly inform you that we are starting an upgrading project to improve our facilities. We hope to see you soon!

10/10 Excellent

Alfonso

Stayed 2 nights in Nov 2023
Response from Jem-Customer Care on 24 Dec,2023
Muchas gracias por habernos elegido y por su valoración!

10/10 Excellent

Katie

Stayed 3 nights in Oct 2023
Response from Jem-Customer Care on 6 Nov,2023
We are glad to know that you have fully enjoyed your stay with us!

4/10 Poor

Alfred

Stayed 1 night in Oct 2023
Response from Jem-Customer Care on 5 Dec,2023
Thanks for having chosen us for your stay. We are truly sorry to check your perception and hope to do it better next time.

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and knowledgeable.
Stayed 1 night in Oct 2023
Response from Jem-Customer Care on 30 Oct,2023
We appreciate your confidence in our services, and especially for having taken the time to share your feedback. It is a pleasure to read that our efforts have helped to tick most of your boxes. See you soon!

10/10 Excellent

masoud, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I travel to Barcelona, I always stay at the Mirror Barcelona. The receptionists are courteous and always aim to provide the best experience possible. Thank you! Masoud
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on 30 Oct,2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is very gratifying for our team.

8/10 Good

Andrei

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff is amazing , very friendly and professional . The check in process is smooth . The rooms are great but they could use some TLC , cleanliness could be improved significantly in the rooms and broken parts of showers should be addressed. Apart from that the location is great .
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on 23 Oct,2023
We are happy to know that you have enjoyed our location for exploring the city and our staff service.On the other side, we are sorry to hear your appreciation about some of our facilities. We kindly inform you that we are starting an upgrading project in order to improve our facilities.

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely staff, clean comfortable stylish room, great location
Stayed 2 nights in Sep 2023
Response from Jem-Customer Care on 8 Oct,2023
We are proud to know that you have fully enjoyed your stay and we hope to have the pleasure to welcome you back!

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jem-Customer Care on 6 Oct,2023
We are glad to know that you have fully enjoyed your stay and we will be glad to welcome you back soon!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff very friendly and helpful.
Stayed 3 nights in Sep 2023
Response from Jem-Customer Care on 4 Oct,2023
We are glad to know that you have fully enjoyed our location for exploring the city and also, our staff service. We hope to see you soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jem- Customer Care on 29 Sept,2023
Thanks for having taken the time to share your score with future travelers. See you soon!

6/10 Okay

Paulina

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel seemed to be well located. The staff was very friendly and kind. They also let us check in early free of charge. However for what you do pay the room was pretty beet up the leather on the bottom of the bed was all peeled off tiles in the floor were all cracked the door way frame was broken rusting on the framing all along the floors it wasn’t very clean either
Stayed 2 nights in Sep 2023
Response from Jem-Customer Care on 28 Sept,2023
We are truly sorry to hear that we did not achieve your complete satisfaction this time, as we work hard every day. We kindly inform you that we are starting an upgrading project in order to improve our facilities.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property very convenient. Love the neighborhood, vibe.
Stayed 3 nights in Sep 2023
Response from Jem-Customer Care on 27 Sept,2023
We are glad to know that you have enjoyed your stay with us! See you soon!!

10/10 Excellent

Jane Valerie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff from reception to housekeepung
Stayed 7 nights in Sep 2023
Response from Jem-Customer Care on 25 Sept,2023
We appreciate your kind comments about our staff and we hope to welcome you back!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Pleasant stay at the Mirror!
Stayed at the Mirror with other relatives to attend our son's wedding. I especially would like to complement the staff at the front desk during the weekdays. The woman in charge was so nice, friendly and helpful(wish i knew her name). The young man there as well was so nice, joking with us and made us feel welcome! Thank you for helping us enjoy our week long stay from the US!
Stayed 7 nights in Sep 2023
Response from Jem-Customer Care on 13 Sept,2023
We appreciate your post and we thank you for your kind reviews about our staff and location. We hope to welcome you back soon!

6/10 Okay

Chloe

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel room was really worned down. Tiles in the shower missing, bed and walls scratched, cupboards door crooked. We either had freezing cold water to shower or boiling hot. We booked 2 tickets to sagrada familia with the hotel but they gave us only 1. So the day of, we got turned back at the sagrada. They canceled and gave us new ticketd for later during the week. Good thing we didnt book it for the last day. Also asked the kitchen the reheat a bowl of rice for me because I was sick and it was the only thing i could eat, and they were really rude and refused. So overall we were not stoked. Good enough location though. Close to a metro and quiet.
Stayed 5 nights in Sep 2023
Response from Jem-Customer Care on 13 Sept,2023
We are truly sorry to hear that we did not achieve your complete satisfaction this time, as we work hard every day. Please, believe that we will never say or do anything consciously to make any guest disappointed. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.On the other side, we are sorry to hear about your appreciation of some of our services. We kindly inform you that we are starting an upgrading project in order to improve our facilities.

4/10 Poor

Shira

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was ok, room wasn’t in the best shape, small room, no air vent in the restroom, no option to open the window, not really clean also, sink wasn’t really draining, the pool was dirty and shabby. The hotel location is great. Wouldn’t return or recommend
Stayed 3 nights in Aug 2023
Response from Jem-Customer Care on 3 Sept,2023
We are truly sorry to hear that we did not achieve your complete satisfaction this time. If we had known about your discomfort, during your stay, we would have done all we had in our hands to change your perception. We kindly inform you that we would have opened the window if you had asked our front desk staff. We also take the opportunity to kindly let you know that we have started an upgrading project in order to improve some of our facilities. We hope to have another opportunity one day soon.

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities
it was all right
Stayed 4 nights in Jun 2023
Response from Jem-Customer Care on 4 Jul,2023
Great to know that you have fully enjoyed your stay! See you soon!

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were beyond professional. Very helpful and friendly. Spoke English very well. Thank you for everything.
Stayed 2 nights in May 2023
Response from Jem-Customer Care on 13 Jun,2023
We are happy to know that you had a great stay!See you soon!

2/10 Terrible

Gina

Travelled with partner
Disliked: Staff & service
I fell getting into the bathtub, slipped while getting in as there is not any nonslip grip or pads while getting in or out of the tub. I was significantly hurt, and the property did nothing about it, the staff was rude when we alerted them of what happened and offered us a towel to putu done to prevent slipping, which only cause more slippage! I have asked to be reimbursed for my pain and suffering with no response, next stop is my lawyer.
Stayed 2 nights in May 2023
Response from Jem-Customer Care on 3 Jun,2023
We are truly sorry to hear your experience! Please allow us to checkAnd come back to you Asap

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jem-Customer Care on 21 May,2023
Thank you for staying with us and for your score.

10/10 Excellent

jian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, nice area, clean, quiet. Overall, great choice! Something can be better: We have to walk a block or two to find taxi. I hope they have gym
Stayed 4 nights in May 2023
Response from Jem-Customer Care on 7 May,2023
Thank you for choosing us and for sharing your experience!

8/10 Good

Thomas

Stayed 4 nights in Apr 2023
Response from Jem-Customer Care on 7 May,2023
Thanks for sharing your score!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position to explore all Barcelona has to offer. Hotel staff very pleasant and happy to help. Bedroom had everything needed and bed very comfortable.
Stayed 3 nights in Apr 2023
Response from Jem-Customer Care on 2 May,2023
We are happy to know that you have enjoyed our location for exploring the city and our staff service. We will be happy to welcome you back.

10/10 Excellent

Ralph, long beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff !!! The property is a little worn and being decorated all white doesn’t help. However, the hotel is clean and safe, in a great location, breakfast was good and the food area is well maintained. It’s been 10 years since I visited and would stay again. Props to the overnight guy, he was so nice and helpful even though some of the guests weren’t.
Stayed 8 nights in Apr 2023
Response from Jem-Customer Care on 24 Apr,2023
We are so happy to hear that you have returned to stay with us and for your kind comments regarding our staff. On the other side, we would like to inform you that we are starting an upgrading project in 2024 in order to improve our facilities and recover our white angel!See you soon

6/10 Okay

Jeffrey, New Braunfels

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mold in the shower. Let desk know. Still there for 3 days. Rooms need renovations Staff fantastic
Stayed 4 nights in Apr 2023
Response from Jem-Customer Care on 16 Apr,2023
We are truly sorry if there was a misunderstanding.We kindly inform you that we are about to start an upgrading project! We hope to have another opportunity one day soon.

6/10 Okay

Maxwell

Stayed 2 nights in Apr 2023
Response from Jem-Customer Cate on 7 May,2023
We hope to welcome you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely clean Hotel with very helpful friendly staff. Lots of cafes and restaurants nearby. Comfortable walking distance from main attractions. Had a lovely stay, would recommend.
Stayed 4 nights in Mar 2023
Response from Jem-Customer Care on 1 Apr,2023
We are happy to know that you had a lovely stay and would recommend us.Hoping to see you soon!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so
There are no soap, no shampoo/conditioner included. Shower water temperature change even not be touched.
Stayed 2 nights in Mar 2023
Response from Jem-Customer Care on 27 Mar,2023
Thanks for having chosen us. We are sorry if there was a misunderstanding as yes we do offer. Shame you did not advise so we could solve it immediately.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, modern and luxury
Stayed 1 night in Mar 2023
Response from Jem-Customer Care on 27 Mar,2023
We appreciate your kind comments and we hope to welcome you back soon!

8/10 Good

Amir

Liked: Staff & service, amenities, property conditions & facilities
Quiet
Stayed 5 nights in Mar 2023
Response from Jem-Customer Care on 22 Mar,2023
We appreciate you have shared your comments with other travelers. See you soon!

10/10 Excellent

Sadia

Stayed 4 nights in Mar 2023
Response from Jem-Customer Care on 12 Apr,2023
We are happy to know that you have fully enjoyed your stay! See you soon!

6/10 Okay

jessica

Travelled with partner
Liked: Cleanliness
El hotel queda muy lejos del centro a unos 40 min caminando. La bañera resbala mucho y es incómoda para entrar y salir.
Stayed 3 nights in Mar 2023
Response from Jem-Customer Care on 22 Mar,2023
Muchas gracias por habernos elegido y por compartir sus comentarios de mejora. Nuestro hotel se encuentra a tan solo 200mts de Paseo de Gracia y la Avenida Diagonal.

8/10 Good

Bogdan

Stayed 6 nights in Nov 2022
Response from Jem-Customer Care on 20 Mar,2023
Thanks for having shared your experience score!We hope to welcome you back soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel and Staff
This hotel is amazing because of the people that work there. Oh and the hotel is also super cool. Plus it is in a great location. But the real benefit is the staff. A+++
Stayed 10 nights in Dec 2022
Response from Jem Customer Care on 24 Jan,2023
We are glad to know that you have fully enjoyed your stay with us! We appreciate your kind comments, especially the ones regarding our staff. Feedback such as yours encourages us to continue doing our best.Thanks! See you soon!

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
My favorite hotel
Response from Jem Customer Care on 8 Jan,2023
We are happy to hear that we have achieved your complete satisfaction. See you soon!!!

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Jem-Customer Care on 16 Dec,2022
Thanks for staying with us!

10/10 Excellent

Kare

Stayed 3 nights in Nov 2022

8/10 Good

MRS L

Stayed 2 nights in Nov 2022
Response from Jem Customer Care on 19 Nov,2022
Thanks for sharing your experience!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nov22 in Barcelona
Stay was very good. Great location, excellent service and a spacious, comfortable room. Internet service was unstable at times so there is room for improvement there.
Stayed 3 nights in Nov 2022
Response from Jem Customer Care on 15 Nov,2022
We appreciate your kind comments after your stay. We are improving our wifi and also planning an upgrade of some of our facilities. We hope to see you soon!

10/10 Excellent

Shiraz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Nov 2022
Response from Jem Customer Care on 13 Nov,2022
We are glad to know that you had a nice stay!See you soon!

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were great. Loved the area as much as the hotel
Stayed 2 nights in Oct 2022
Response from Jem Customer Care on 2 Nov,2022
We are happy to hear that you have truly enjoyed our hotel facilities and our employee's service. We hope to see you soon.

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and helpful. Hotel and rooms were spotless. Super nice place to stay in Barcelona.
Stayed 2 nights in Oct 2022
Response from Jem Customer Care on 30 Oct,2022
We are so happy to read your comments about our staff service and facilities. Comments such as yours, encourage us to continue doing our best!See you soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff. Super helpful and really nice. Great rooms nice location central to
Stayed 2 nights in Oct 2022
Response from Jem Customer Carr on 30 Oct,2022
Thanks for having chosen our hotel and for sharing your experience with other travelers!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 8 nights in Oct 2022
Response from Jem Customer Care on 19 Oct,2022
We are happy to know that you have enjoyed your stay!See you soon!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room Clean Friendly staff Great breakfast
Stayed 3 nights in Oct 2022
Response from Jem Customer Care on 17 Oct,2022
Thanks for your stay with us and for sharing your kind comments with future travelers.See you soon!