We stayed at the Orchid Club and enjoyed all the wonderful facilities offered. Check-in was good and overall staff experiences was excellent. The location was so close to all the major shopping centres like Lot 10, Pavilion and Berjaya Square-all within comfortable walking distance.
KB from singapore
Situated in the heart of Kuala Lumpur, this 4.5-star hotel is a 5-minute walk from shopping at Bikit Bintang and 3.7 km (2.3 …More
I have been in this hotel few time and I am known to the staff. They look after us well that makes me to go there agian and again.All of them are so friendly and have a smile on their faces.They all look happy and smiles are good. With their smiles, the guests can feel relaxed and wanted.The staff at the restaurant and the lobby need a special commendation. They are sooo good and care for you so attentively. The reception staff are great, It is amazing to see the waiters and waitresses caring for you, well mannered and absolutely courteous.
But sadly must mention one lady receptionist or she is a cashier I am not sure, she needs little descipline taught, to be courteous and do not display or bring her domestic problems and moods to the guests.
Tissa from London
Set in the Kuala Lumpur City Centre complex, Hotel Istana is a 5-minute walk from shopping at Bukit Bintang, Pavilion, the …More
Good overall experience. Had a short stay, but room was great. Ready before official check-in time. Spacious, well situated. Staff was friendly and helpful. Concierge went out of his way to assist with my requests.
Located in the heart of Kuala Lumpur, this family-friendly hotel is within walking distance of Low Yat Plaza, Jalan Alor, and …More
"The best most attentive hotel staff I've ever seen"
The hotel experience was the best I've encountered. The hotel is somewhat dated and needs some remodeling, but not outdated. The staff was unreal. So pleasant and attentive. More staff than guests it appeared. They went the extra mile in all aspects. The pool and library lounge staff especially wonderful. The room was huge. It needed a make over, but it was amazingly comfortable and relaxing. Absolutely loved the stay. Great location as well.
al from singapore
This luxury hotel is a five-minute walk from the upscale retail, dining, and entertainment district, and a 10-minute drive to …More