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See all #### TripAdvisor ReviewsRooms & Rates
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| Concierge Level - All Inclusive | |||||||||||||||||||||||||||
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Promotions
Honeymoon Promotion
Book a stay at this Palace resort and receive the following after arrival:
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
Upon arrival, honeymooning couples must present proof of marriage within the past year.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Kids Free Summer 2012 Promotion
Book a stay now - August 27, 2012 for travel June 1 - August 31, 2012 and children ages 12 and stay, play, and eat free.
Limited to two children per room. Children must be sharing a room with one full-paying adult. Reservations with overlapping dates qualify for this promotion. Children's age must be notified in the reservation. Ages reported for children must be accurate at the time of travel. Proof of age will be required upon check-in. IN the event that the ages of children are incorrect at the time of travel, the difference in rate will be charged upon check-in. Not extended to reservations with reduced rates, travel agent rate, FAMS, complimentary or compensatory stays. Promotion will be reflected in rate at time of booking. Combinable with the $1,500 Resort Credit Promotion.
Property Amenities
This Cancún Resort offers a prime beachfront location close to shopping and dining.
In addition to a large swimming pool, Cancún Palace offers a spa with private treatment rooms (surcharges for spa treatments), a fitness room, and complimentary sauna and steam rooms. As part of the All-Inclusive Plan, guests may leave children (ages 4–17) at a supervised on-site club. The Kids'/Teens' Club features an indoor area with a ping-pong table, trampoline, foosball tables, a video-game room, a theater, a restaurant, and an outdoor kids' pool.
This Cancún beach resort also offers conference facilities, a self-serve business center (surcharge), complimentary resort-wide wireless Internet access, long phone calls distance and complimentary self-parking.
Rooms
Cancún Palace guestrooms have balconies with views of the Caribbean Sea or the Nichupté Lagoon. The decor is modern and minimalist, with marble floors, two chairs, a small table, and in-room jetted tubs for two people. Rooms also have marble bathrooms with showers and designer toiletries.
Complimentary amenities include wireless Internet access, long distance calls, and liquor dispensers with tequila, whiskey, rum, and vodka. Minibars are stocked with domestic beer, bottled water, and soft drinks. Flat-screen LCD TVs
Room Amenities
Dining
El Mercado -
Cuisine: International
Continental breakfast: from 6:30 am – 7:00 am
Breakfast buffet: from 7:00 am - 11:30 am
Lunch buffet: from 12:30 pm - 4:30 pm
Dinner buffet: from 6:00 pm - 11:00 pm
Dress code: Casual. Wet clothing or uncovered swimwear not allowed
FRIDA
Cuisine: Mexican (Dinner)
Lunch Int'l buffet: from 11:30 pm - 5:30 pm
Dinner a la carte: from 6:30 pm - 11:00 pm
Outdoor buffet, grilled cuts, chicken and fish
Outdoor brick oven pizza: 11:30am - 4:00pm
Dress code: Casual. Wet clothing or uncovered swimwear not allowed.
MIYAKO
Cuisine: Oriental
Dinner a la carte: from 6:00 pm - 11:00 pm
Reservations for the Teppanyaki tables (Japanese-style grill) can be made at the restaurant El Mercado located in the lobby. Please note that reservations will only be taken for the Teppanyaki tables and are only accepted directly at the resort.
Dress code: Casual. Wet clothing or uncovered swimwear not allowed.
LEONARDO
Breakfast buffet: from 7:00 am - 11:30am
Cuisine: Italian (Dinner)
Dinner a la carte: from 6:00 pm - 11:00 pm
Dress code: Casual elegance. Long pants, collared shirts & shoes required.
THE STEAK
Snacks from 11:00 am- 4:30 pm (high season only)
Dinner a la carte: Fine cuts
From 6:00 pm - 11:00 pm
Bar service: from 10:30am - 11:00pm
LOBBY BAR
From 10:00 am – 1:00 am
Live music from 10:00 pm - 12:45 am
Dress code: casual
POOL BAR CONTOY
From 9:00am – 6:00 pm
Snacks: from 10:30am - 5:30pm
POOL BAR COZUMEL
From 9:00am – 6:00 pm
Snacks: from 10:30am - 5:30pm
BEACH BAR
Beach service from 10:00am - 5:00pm
Snacks: from 11:00am - 5:00pm
AMPHITHEATER
Bar service during evening shows
The Steak - Offers a lunch buffet and à la carte dinner. (Dress code: Casual. Wet clothing or uncovered swimwear not allowed.)
Entertainment
Relax by day at the pool or around the spectacular beach, you can work out at the resort's fitness center too. With kids happily engaged in the activities at the kids club, some parents may opt for a pampering experience at the spa or an exciting tennis match.
1 outdoor pool w/kiddie section2 swim up bars3 outdoor JacuzzisKids pool with play area at the Kids ClubSun loungePool volleyballPool basketballSpa facilities ($)Infinity terraceFitness CenterSauna/steam room2 lit tennis courtsPing pongTables gamesKids Club (ages 4 – 17)Daily activitiesTheme parties or shows nightly
KIDS CLUB
The club is a modern facility that answers to the demands of young guests by featuring activities for all ages. It includes a dining room for meals and snacks, a video room, a theater and an outdoor kiddie pool with flumes and slides. For parents who wish to stay in contact with their children, the club offers a cellular phone service free of charge.
Trampoline
Ping-pong table
Foosball table
Pool table
Xbox, Xbox 360 and Wii video games
Air hockey
Movies
Disco for children ages 13 to 17 (during high season)
Hours: from 7:00am - 9:00pm
Recreation
Cancún Palace offers a large freeform pool with a central section for children and adult sections (with swim-up pools) at either end, a fitness center, sauna and steam rooms, and a spa (surcharges for spa treatments). Other facilities for children include a wading pool and a complimentary kids/teen club for ages 4–17.
The resort's beachfront extends 200 meters (219 yards) alongside the bright, turquoise Caribbean Sea. Land sports include a tennis court.
AquaWorld, an independently operated marina located 1 km (0.5 mi) away on Nichupté Lagoon offers a variety of water sports, including parasailing, personal watercraft, sailing, windsurfing, fishing, scuba diving, and snorkeling that are not part of the All-Inclusive Plan and must be paid for separately.
The recreational activities listed below are available either on site or near the resort; fees may apply.
Spa
Spa services
The refinement and luxury of this property extends to the spa suites, which include 2 individual suites, 2 couples’ suites and a master suite with double Jacuzzi. If you prefer to have your treatment outdoors, palapa style treatment rooms with air-conditioning are available for individual services. Try any of the Cancun Spa Feast packages or the Sports therapeutic massage after a tennis match and take home another memorable experience.
Treatment facilities
2 Individual Suites - indoor 15 Individual Massage rooms - outdoor with a/c
2 Couples' Suites - indoor
1 Couples' Suite with Jacuzzi - indoor
Advance reservations are suggested
To ensure the treatments and times of your choice, we suggest advance reservations
Showing 1 - 10 results (of 241) · See more Cancun Palace All Inclusive reviews
out of 241 reviews
“THIRD times a charm and love it!!!!”
this was the third time to stay at the cancun palace, we were pleased as usual but surprised to learn it is changing to a Hard Rock Hotel. we hope all stays the same as we really enjoy the palace. the service seemed a bit slower not sure if staffing has been reduced. the entertainment was great as usual. glad to see Andy and his staff was still there, as he does a great job with the guests. he even remembered us from last year. that shows he really interacts with everyone. the beach is beautiful and well kept. the food is wonderful too. if you go hungry its your oun fault! we will difinitely go back there again.
“We always come back”
We go to the Cancun Palace to relax, not sightsee or tour. This is the place to do that. If you want to party, there is opportunity to participate there also. The pool and beach attendants are helpful and friendly. We continue to return here.
“Just what we were looking for!”
Our family traveled to Cancun 6 days 5 nights with our 12 and 6 year old. We wanted all inclusive, clean, and most importantly a beach! This hotel was just what we were looking for! When we arrived we were informed of all the extra's that were included in our package like a few excursions as well as the ability to visit the other Palaces. We did not take advantage of anything other than the Cancun Palace only because we were very happy with all the amenities...the beach was perfect! Food and drinks were only a few feet away. Waitress would provide cold water and beverage on the beach non stop!!!The pool was beautiful not too crowded and nightly entertainment was very family friendly. Several choice restaurants to choose from each night. I've had better Spa experiences but can never complain about a message...the prices were a little higher for the service but when you are on vacation it's all about the experience! We should have stayed longer! Hope everyone enjoys as much as our family did!
“Cancun's Beach Oasis Hotel”
Absoulutely amazing hotel... I have already recommended it to several people and am looking to return. Stunning room, great service, food and amazing beach.
“Cancun”
Great service, great views
“Better Than Expected”
After months of agonizing research I finally decided on the Cancun Palace as our destination and I couldn't have been more pleased. The beach was awesome, as were the pools and grounds. The staff was extremely helpful and did everything to make our stay enjoyable. The food was excellent and the service the best I have had anywhere. Even during Hurricane Emily, we were entertained, well fed and made as comfortable as possible. When speaking with others at the airport about their experience, all were envious of ours. When we return, it will be to the Cancun Palace, no more agonizing research required.
“Couldn't have been better.”
We go to Cancun most summers (3 45-50 year olds and my 16 year old nephew. Over the years we have stayed at a number of all-inclusive hotels run by the various chains (Barcelo, Iberostar, RUI, etc.) and have never been disappointed, but the Cancun Palace was definately the best. It was clean, the food was actually good (especially by Mexican standards), and the service was superb! The beach is not "unswimmable" as some reviews state. The pool is marvelous and the pool bars (thanks to wonderful bartenders Edgar and Alex) are a delight whether one is drinking or not. We would all go back in a heartbeat!
“best hotel in cancun”
staff is super friendly-food is excellent- room was comfortable
“Great”
We enjoyed our stay at Cancun Palace.
“Ready to go back!!!!”
Great for family and children of all ages! Ready to make this a vacation place for every year!
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(based on #### traveller reviews)
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Showing 1 - 10 results (of 241) · See more Cancun Palace All Inclusive reviews
The preferred airport for Cancun Palace All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 km / 7.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
