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See all #### TripAdvisor ReviewsRooms & Rates
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| Premium Ocean View - Soak Up the Savings | |||||||||||||||||||||||
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| Club 91 - Club Level - Club 91 Premium Ocean View | |||||||||||||||||||||||
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| Grand Oceanfront Suite - Regular Rate | |||||||||||||||||||||||
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Awards and Affiliations
Property Amenities
In addition to an indoor swimming pool, jet spa, and fitness center equipped with weight machines, cardio machines, and free weights (all complimentary), the three-story, 3,252-square-meter (35,000-sq-ft) health-and-beauty spa includes women's and men's wet sides with saunas, steam rooms, Vichy showers, side-by-side hot and cold eight-person spa tubs, and relaxation lounges (daily surcharge for all).
Spa services include massage, body scrubs and wraps, and facials--many featuring traditional Mayan techniques and ingredients--as well as hair- and nail-care and waxing. An exercise studio offers Pilates, yoga, aerobics, kickboxing, stretching, and spinning classes (surcharges for all classes).
Connected by a 40-meter (44-yard) skybridge, a partner resort, Marriott CasaMagna Resort Cancun, includes a children's club offering supervised activities (surcharges) for guests' children aged 4-12. Guests enjoy signing privileges at Marriott CasaMagna Resort Cancun's restaurants. A shopping arcade includes an art gallery and a jewelry shop. A business center contains five computers offering high-speed Internet connections (surcharges). Wireless Internet access (surcharge) is available throughout the resort. The JW Marriott Cancun Resort purifies its water.
Rooms
This Cancun Marriott offers 448 guestrooms in a Y-shaped, 14-story tower. Balconies furnished with cushioned wrought-iron chairs and cocktail tables provide views of the Caribbean Sea.
Triple-sheeted beds include tropical-weight comforters. Furnishings include upholstered seating, dining tables/desks, and leather dressing benches. Marble bathrooms contain twin-sink vanities, toilet rooms, separate tubs, and glass-door stall showers.
Waffle-weave bathrobes and terry-cloth slippers provide lounging comfort. CD player/radios and televisions with video games supply entertainment. Rooms offer wireless and wired high-speed Internet access (surcharges).
Club Rooms include a pillow menu in a lighted display case, spa toiletries, and complimentary airport transfers for two adults and two children (younger than age 6) as well as access to Club 91, which features five complimentary food/beverage services daily.
Rooms are offered in the European Plan, which includes room accommodations only.
Room Amenities
Dining
Simply Seafood - Multi-level restaurant serving breakfast, lunch, dinner. Buffet and à la carte breakfast. À la carte lunch, dinner menus plus Latino or prime rib/lobster dinner buffets (specialty buffets available Wednesday, Friday and Sunday only).
Gustino Italian Grill - Fine-dining Italian dinner restaurant featuring antipasti bar and a domed ceiling painted with a mural. (Closed October 5, 2010 through November 1, 2010.)
Beachwalk - Casual open-air spot open mid-morning to early evening for light lunches and snack foods. Indoor and terrace seating. Beachwear sold, also.
Gift Shop/Deli - All-day takeout foods, espresso drinks, pastries, gelato.
Lobby Bar - Ocean view, overstuffed seating, fresh flowers, floral carpets. Open late afternoon to late night for espresso, brandy, cigars, cocktails. Live music nightly during high season.
Pool Bar - Open mid-morning to early evening for snack foods, tropical drinks.
Lobby Bar - Espresso, brandy, cigars, and tropical drinks are the features here, in a gracious setting of plush seating and floral carpets.
Gourmet Deli - This spot has takeout foods, espresso drinks, pastries, and gelato available at breakfast, lunch, and dinner.
The hotel also contains a deli/espresso/gelato shop.
Recreation
Arrayed above the resort's 200-meter (219-yard) beach frontage are a main pool complex, a 6-meter-long (20-ft) spa tub, and a second, 14-meter-long (45-ft) quiet freeform pool secluded on the hotel tower's south side. The sinuous, 100-meter-long (109-yard) main pool includes a toddler's wading area, and has an infinity edge overlooking the Caribbean Sea. Two six-person spa tubs adjoin the pool. Thatch-roof palapas with lounge chairs and fruit can be rented on the beach.
Near the quiet pool lies a lagoon-style 4.5-meter-deep (15-ft) scuba-diving pool measuring approximately 15 by 15 meters (50 by 50 ft) containing an artificial reef and connecting to a 100-meter-long (109-yard) shallow channel for beginning divers. An independent watersports center, AquaWorld, offers beginner, refresher, and certification diving courses (surcharges).
An indoor pool sheltered by a two-story pavilion with floor-to-ceiling windows includes a 23-meter (25-yard) side for swimming laps and jets on a shorter side for swimming against a current. Adjacent to the pool is a 5.25-meter-square (17-ft) spa tub.
The resort rents boogie boards, and AquaWorld arranges parasailing flights. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where a myriad of watersports are available, including kayaking, personal watercraft, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.
The resort includes two lighted tennis courts (surcharges). The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Pok-Ta-Pok Golf Club is 7.5 km (4.75 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
Showing 1 - 10 results (of 238) · See more JW Marriott Cancun Resort & Spa reviews
out of 238 reviews
“Beautiful hotel.”
We stayed in the oceanfront JW suite and absolutely loved the spaciousness and, of course, the incredible view from 2 balconies. The beds were very comfortable and the pools were beautiful. Plenty of chairs poolside and at the beach. The staff was top notch and courteous. Definitely would return in a heartbeat!
“A fabulous cancun vacation at an incredible hotel”
Have stayed in many Marriott hotels and the service at this particular hotel was superb; everyone from porters to waiters desk clerks etc were all very friendly and helpful; restaurants were outstanding in the hotels and service fabulous; highly recommend
“JW Marriott Feb 2012”
The staff were very friendly and would do whatever was humanly possible to meet and exceed one's needs and desires. I have been all over the world, my experience was one of the best!
“Amazing experience”
Everything was exactly what I expected and more. Beautiful view of ocean from room, clean hotel, nicely landscaped and clean pool area. Will definitely return!
“Trip of a life time experience!”
Hotel is fantastic for families, business travelers, and couples. Its a dream come true.They really take care of you extremely well. Swimming pools for every age (baby to toddlers). Beach front hotel. Convenience store inside hotel. Just like to point out we would have liked some tea or coffee making facilities in the room. Room service is great but sometime you want you coffee when you want it not 30 or 40 minutes later!!
“The best hotel”
I absolutely love this hotel. Great customer service! Great clean rooms!
“Great stay!”
Just returned from a wonderful 5 day stay at the JW Marriott in Cancun. What a gorgeous property located on a beautiful stretch of beach in the Hotel Zone. Our room was perfect (suite with an ocean view) - very spacious and extremely comfortable. Every amenity imaginable was provided (minus one tiny detail...an in-room kettle). The housekeeping was impeccable - never a spot in sight. Breakfast was provided with our booking and the buffet in the Sedona Grill was outstanding. The food selection as well as the quality was excellent. Would have to say it's one of the best breakfast buffets ever. The hotel staff also deserve top marks. Always cheerful and eager to please. All in all a great stay at a magnificent resort!
“Excellent experience”
Everything in the hotel is excellent.
“Great Hotel if you are not concerned about costs”
This hotel is great. But it definitely comes at a price since you are paying not just for the hotel but for service (10% automatic on everything), food (all restuarants are high class and very expensive), drinks ($10 per drink at the pool), and you are also not near any of the businesses (except for Aquaworld which is walking distance) so you need to get a cab to go anywhere. But if you keep this in mind then you will definitely love the hotel, the rooms, the pool, and everything else that comes with a 5 diamond hotel.
“Looking forward to go back, highly recommended!!!”
We decided to take a low stress late honeymoon/pre-child getaway in the Carribean. We did not sign up for any activites, just wanted to relax and enjoy the comfort. There are plenty of things to do in the resort if you stay for about a week and don't want to rush. The hotel itself is gorgeous, the room was extremly clean and comfortable. We had an ocean view room and usually opened the patio door at 4am just to enjoy the sound of the sea while sleeping. It is really calming. We often watched the sunrise with a cup of coffee from the beach. However, I definately recommend having breakfast in your room at least once. During the day we had some snacks and usually we had dinner while watching the sunset. The Seafood restaurant is the best. Pricewise it is not more expensive than a high-mid class restaurant in CT. They have a little coffee shop for tasty sandwiches and drinks. We ate really well and spent less then we thought. We usually paid with cash, but you can put everyting on your room and pay when you check out. Here you don't need one dollar bills to get what you want, but I'm sure they appreciate the tips. Their staff is very friendly and highly trained. Also if you enjoy massages, don't miss their spa. I had a maternity massage and it felt just great! Overall we had a great time and looking forward going back.
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Showing 1 - 10 results (of 238) · See more JW Marriott Cancun Resort & Spa reviews
The preferred airport for JW Marriott Cancun Resort & Spa is Cancun, Quintana Roo (CUN-Cancun Intl.) - 11.9 km / 7.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
