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See all #### TripAdvisor ReviewsRooms & Rates
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| Spa Deluxe - All Inclusive | |||||||||||||||
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Promotions
Kids Stay and Eat Free
Book a stay in a Standard room category July 1, 2011 - December 19, 2012 for travel during the same period and children ages 12 and younger stay and eat free.
Must book a Standard Room. Free stay reflected in rate paid at time of booking. Restrictions may apply.
Spa Credit Offer
Book a stay now - December 19, 2012 for travel during the same period and receive a $30 spa credit per adult/stay, valid at the on-site spa.
Spa voucher provided at check-in. Not valid towards spa products. Other restrictions may apply.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities. Please note items that are not included; these require a surcharge.
Food and beverages
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Ocean Spa Hotel All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Ocean Spa Hotel All Inclusive features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. An Internet point is located on site and high-speed wireless Internet access is complimentary.
This all-inclusive resort also offers a children's pool, a steam room, and a rooftop terrace. Complimentary parking is available on site.
Rooms
Ocean Spa Hotel All Inclusive offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Balconies open to sea, courtyard, or pool views. Televisions come with cable channels and free movie channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and windows that open. Housekeeping is offered daily and wake-up calls can be requested. Cribs (infant beds) are also available.
All guestrooms are non-smoking.
Room Amenities
Dining
A complimentary breakfast is served in the restaurant.
Caracol - This beachfront buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Recreation
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
Ya ax che has 4 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. This ocean view spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Showing 1 - 6 results (of 6)
out of 6 reviews
“would go back”
o.k.
“Exceeded expectations”
We elected the all inclusive package at the hotel and did upgrade to a spa room. The hotel was very well appointed and the food exceptional. The hotel and especially the wait staff was outstanding. They were very attentive and always present in the bar, restaurant or on the beach offering drinks of our choice. They have themed restaurant nights including Mexican, Pirate night and Italian. The hotel's beach area is very clean and well maintained by a hotel employee who rakes the sand all day. They have beach beds, cabanas, umbrellas and thatch roofed coverings on the beach. Since Isla Mujeres is off shore, there is not the wave action one might expect being on the ocean. There is a seaweed issue but again, the staff cleans the sand regularly. If you love a white deep sandy beach, this hotel is great. If you like to frolic in the ocean waves, I'd select a different hotel. The hotel has a full service spa located in the facility. The staff in the spa is excellent and the services are as advertised. They have daily specials that are great values. The pool is well maintained with plenty of lounge chairs, a swim up bar and two additional bars located within 100' of the pool. If we return to Cancun, we would definitely stay at this hotel again.
“Good hotel to stay”
The hotel and my room was clean and pleasant. Food was okay - I eat healthy food which was plenty - salads, fruits, some meat courses. If you are not picky for your food it's good food for you. If you are expecting to eat many fancy gourmet food you'll be a little disappointed. The beach was well maintained - beverages cocktails are available all the time. The swimming pools are small and plain. The overall entertainment is minimal. I stayed for 4 days - one day to the Chichen Itza so I didn't care much about entertainment. You can always go to Coco Bongble at night for fun. ($55 per person, all night long shows, loud and fun). A good place for relax on the beach. If you have children you'd better choose a bigger hotel - like Cancun Palace, Live Aqua or Beach Palace. But they are more expensive too.
“ok”
the hotel is not fancy and the rooms are old, unless you complain and ask for a better room they will put you in an old wet floor room. staff is friendly and food is decent, location kind of far from the clubs etc
“worst hotel I have EVER stayed in!!!”
this hotel is one of the first built in the area. With that being said, it's also not the nicest if not the least nicest. Hotel service was ok. Rooms were very old and felt sticky. Paint was peeling, stains on walls, very unfinished feeling. There are many other hotels near by that have way more. If I can do it al over again, I'd pay that extra hundred or so to make it feel like a real vaccation.
“Badly impressed, not coming back”
The services are not good, it´s not really all inclusive because you have to pay additionals for some common meals (with shrimp for ex.). The bar is completely closed by nights and you can have dinner until 10/10:30 p.m., then they close the restaurant. If you have a car you need to be patient, because there´s no one opening the garage doors, you need to call someone and wait for them to arrive (if they come. If not, open it by yourself, it´s better and faster). The beach is really bad, with 2 piers (you won´t see these on the photos). In the mornings, they put music that makes you feel you´re in a church, praying, depressing for vacations. At nights, no shows or anything. It´s really expensive for what it is. Never coming back there.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 6 results (of 6)
The preferred airport for Ocean Spa Hotel All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 14.6 km / 9.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
