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Reviews of Lemon Tree Hotel Chennai

4 out of 5
Lemon Tree Hotel Chennai
72 Sardar Patel Road, Guindy, Chennai, Tamil Nadu

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 112 reviews" "
Rating 8 - Good. 49 out of 112 reviews" "
Rating 6 - Okay. 19 out of 112 reviews" "
Rating 4 - Poor. 12 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Suvendra

Very poor customer management
Stayed 3 nights in Jan 2024

6/10 Okay

RAJESH

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property is strategically located and well connected. Problem is that the property is very old and badly needs renovation. Bathrooms are in very bad conditions and Air-conditioning makes lot of noise. Restaurant food is good.
Stayed 2 nights in May 2023

8/10 Good

Krishna

Business traveller
Liked: Cleanliness, staff & service, amenities
Good clean property and staff.
Stayed 1 night in Jan 2023

10/10 Excellent

saravanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Seungsup

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not recommended
Receiption staffs are not aware of how to work. Still cannot understand why they are asking for AADHAAR card then asking for Passport again asking for AADHAAR card. Interior are mainly covered by interior-film, meanwhile they have renovated with the cheapest way.
Stayed 1 night in Mar 2022

4/10 Poor

Sarin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusty Air Conditioning... Poor service
They given me room where ac was making big noise and I noticed dust coming out. The response from front desk was poor, they send a person to clean when I was in the room. Then they changed the room as more dust was noticed. The dinner and breakfast is served with minimum options and same menu every day. I believe it is over rated ....
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent stay
Good location, extremely friendly and helpful staff. Checking-in was a bit slow despite me arriving late in the evening. Limited room service menu and timing.
Stayed 2 nights in Feb 2021

4/10 Poor

Sunil

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Not Worth staying
The check in experience was bad. Even though i had booked well in advance, i was told there was not booking on my name. I showed them the proof of booking. Even that didnt help. Finally they agreed. The service at the hotel and the information provided with respect to the food at the hotel was wrong.
Stayed 1 night in Feb 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near show ground
Slightly noisy at front of hotel so ask for a room at the side or back. Otherwise really nice hotel with friendly staff
Stayed 2 nights in Mar 2020

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Really good customer service. Good restaurant Friendly and helpful staff.
Stayed 3 nights in Feb 2020

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable Hotel
Located 15 mins from airport on busy thoroughfare. Traffic noise at front of hotel seemed appreciable louder than back. Restaurant was good quality and tasty Staff friendly and helpful Also close to trade / exhibition venue. Bar venue downstairs Meeting rooms on first floor. Pool (untested) 15 mins from Chennai Central railway station
Stayed 3 nights in Feb 2020

8/10 Good

Sandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lemon Tree Experience
It was a good stay at Lemon Tree Hotel Chennai... The staffs are very courteous and the breakfast spread was very good
Stayed 1 night in Feb 2020

10/10 Excellent

Sujeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 4 nights in Jul 2019

8/10 Good

Kumarason

Liked: Cleanliness, staff & service, property conditions & facilities
Decent Hotel
Decent hotel , perfect for two nights
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smooth check in and check out.Food was good. Service overall was good.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It's a wonderful property in a great location. I hope to return soon.
Stayed 3 nights in Jun 2019

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, room comfort
Close to airport. Food and restaurant service good
I stayed in room 510 in which the bathtub probably had a leakage or maybe the drainage line could not handle the volume of water. The result was that there was water on the bathroom floor as well as in the room when I came out. Clearly housekeeping needs to do a better pre-check while alloting rooms to the guests.
Stayed 3 nights in Jun 2019

8/10 Good

REJEESH

Liked: Staff & service
Disliked: Property conditions & facilities
Room appeared very dingy. Kind of clustered.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Apr 2019

8/10 Good

Ananthkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Excellent and good
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Problem with aircon not fixed. From desk quality
Stayed 1 night in Jan 2019

10/10 Excellent

Syed Imran

Simply great experience based onnprice offered
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Balasubramanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Value for money. Breakfast service in the ground floor to be improved. 3-4 of them come together and start taking when guests are looking for service.
Stayed 1 night in May 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Vani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Enjoyed
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bath room was bad. Food was mediocre. Not enough towels. No hair dryer. Room was mediocre. Sheets were not clean. Not a good experience. Checked out one day earlier than scheduled.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay not too far from the airport. Clean rooms and ideal for transiting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Overall, the stay was good. There were two issues I had. One was that I needed a power adapter. I called ahead to try and have one put aside but was assured it would be ok. When I got to the hotel, I was told the adapter was being used by another guest. Because I had lost my portable charger, I was not able to charge my phone which had my flight information on it. The other issue I had was the shower curtain was very short and water got all over the bathroom floor when I took a shower.
Stayed 1 night in Jan 2018

8/10 Good

mahesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed two nights at lemon tree. The room was comfortable, well furnished and cosy. The most impressive aspect of the hotel is the attitude of their staff in the restaurant. They were quite friendly, serving with a smile. They had a concept called silent Saturday, as a tribute to deaf-mute people. The displays on the walls of restaurant and lobby were interesting.
Stayed 2 nights in Nov 2017

2/10 Terrible

anand , new york , ny

Disliked: Cleanliness, property conditions & facilities, room comfort
overall very disappointing
the front desk staff were very good , part from that the room was very very small , the AC was not working , twice they messed up my order .no towels in the room etc apart from that staff very courteous
Stayed 1 night in Oct 2017

8/10 Good

h g

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Santosh, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location close to airport
Value for Money experience only issue is no alcohol due to proximity to NH
Stayed 1 night in Aug 2017

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The service could improve. A lot of time taken for room service.

6/10 Okay

Sridhar

Liked: Staff & service, room comfort
make it more convenient
While we appreciate the staff & service, the bathroom taps, dustbins, cleaning of WC, ventilation in the room (windows are permanently closed) need your attention. Please check and make it right. We really had to adjust.

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Good hotel
Good service and fairly comfortable stay

6/10 Okay

Manish

Liked: Staff & service
Clean Hotel but not a lemon tree Std
Rooms need a make over. kettle is old & not in good condition. Not upto Lemon Tree standard

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for airport connection
Good hotel and room. Not too far from the airport - about 15 mins. Helpful staff, restaurant maybe overpriced but not bad. Bed was comfortable and clean. Free WiFi wasn't really good. Overall quite satisfied.

4/10 Poor

Cap G, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dated ....
dated - router is outside in the front - rooms in the back has poor to no internet - food is sub standard - age and heavy usage is taking toll - needs major renovation to keep up with US chains.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Reasonable place but has a long way to go..
We asked for a non smoking room but we did not get one and the AC was not working.. otherwise good location, clean beds and towels ...

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is actually a 3 star hotel, and in India there are 7 stars, and so a four star rating in Expedia is very misleading. The hotel is not very clean, but for a 2-3 star hotel it is ok if that is what you are expecting, the prices were way too high for that level of quality. I moved to the Hilton, and was very satisfied.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Be weary of choosing this hotel unless...
I was made to wait in the hotel lobby after a 6 hr drive, just because the hotel desk never got an email from Expedia on my reservation - which is fine. But they rudely refused to entertain my request to sync up with Expedia in confirming my reservation. Finally Expedia stepped in to help me after a phone call. This was further followed by lack of room availability which took more time to sort out. Eventually it was a good 1+ hour grueling wait in the Lobby before I got the keys to my room ! Will never return here.

8/10 Good

George, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Welcoming Hotel
Lemon Tree Hotel, with more than adequate blend of friendly staff, clean rooms, wide and tasty choices of restaurant dishes, amenities, and both a business center and exercise room was the perfect place for our group of six to stay while in Chennai for almost a week. The price was reasonable for the balance in offerings the hotel provided. As of October 1, we were told that Lemon Tree will provide free wifi throughout the hotel for its guests for the duration of their stay. For our group of 6 business travelers, Lemon Tree offered us comfortable, functional, and well priced lodging. We intend to stay at the Lemon Tree when we return in a few months.

10/10 Excellent

Not Provided, Vellore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice experience... Some people i think some workers were shouting outside my room door which was disturbing

4/10 Poor

RAJESH, Mumbai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth it
Hotel looks like 2 star.Room service is very poor. No proper drinks available. Also crockeres not proper. room service food not good. no aesthetics values. No Knife and no fork:(

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WI-FI Service no good, Because 30min charge RS.80 + TAX

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Generally good experience. But the Hotel does nickel and dime. The airport shuttle is way over priced but to be fair they do give you the numbers to call for local taxis.

10/10 Excellent

Dr Sudeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort