Shangri-La Hotels and Resorts, Chuo Hotels

Hotel Villa Fontaine Grand Haneda Airport - Directly connected to Haneda Airport Terminal 3

10/10 Excellent

"The Hotel is super convenience to terminal 3. shops and restaurants are in the hotel mall."

KOKO HOTEL Ginza 1chome

8/10 Good

"Nice hotel. Excellent location in Ginza. The room, for 3, was small, but clean. The lobby area was small and felt cramped."

Shinjuku Granbell Hotel

4/10 Poor

"I have stayed at this hotel twice. On this visit I was disappointed at the lack of service and disinterest. I could not understand their lack of willingness to help. The hotel is tired and showing signs of age and lack of investment. There are better hotels in the area in the same price bracket."

karaksa hotel TOKYO STATION

6/10 Okay

"Housekeeping is very minimal and hotel has stated a rule for more detailed housekeeping (namely changing of bedsheets and washing of shower area) would require front desk to be informed b4 9 am that day. The basic housekeeping is just cleaning of floor, changing of towels, disposal of garbage and basic tidying of bedsheets. What I found not accepting was, my stray hairs that were on the counter top next to the sink remained there for the entire duration I was there, since it’s not covered under their housekeeping tasks. Some stray hairs stuck to the legs of the chairs also remained stuck there for days. Tissue papers accidentally dumped on the floor between the single beds also remained there for days. Toilet definitely not washed during the duration I was there. And also the shower floorboard made of probably plastic, already some certain spots damaged, hence they looked dirty or badly maintained. Overall I really love the hotel location and how warm the front desk staff were, even the room size being small was ok to me since Japanese hotel rooms are typically small, but it’s just the housekeeping part putting me off n makes me doubtful whether I would stay there next time."

Hotel Gracery Shinjuku

8/10 Good

"The hotel location is perfect. The facilities, size of the room were good size. They did not have all toiletries that other Hotels in Japan provide or the same category of even a lower tier hotel category. It was little disappointing that the Godzilla head terrace was close for the time we stay there."

The Royal Park Canvas Ginza Corridor

4/10 Poor

"Location is excellent and the staff are genuinely lovely — warm, helpful, and a true highlight of the stay. Unfortunately, that’s where the positives end for me. 🛏️ Room Design — The room layout is a serious problem. One bed is fine, but the second requires you to literally climb over the mattress to get in and crawl out the other side. There is roughly 20cm of space between the bed and the wall, made worse by a raised platform that makes it near impossible to squeeze through. This is a significant design flaw that should be clearly disclosed in the room description. It may be manageable for younger, agile guests, but for elderly travellers like myself, it was genuinely uncomfortable. 🍳 Breakfast — Disappointing. Five rigid set options with no substitutions, served in what felt like an automated fashion. It lacked the warmth and variety you’d expect from a hotel breakfast. 📞 Post-checkout Contact — When I accidentally left my charger behind, reaching the hotel proved almost impossible. They provide a single international phone number that is extremely costly to call from overseas, and a FAX number — in 2026! This needs to be urgently addressed. 🎉 Lobby — The small lobby functions more as an event venue than a hotel lobby. Live DJs and parties on weekends make it unsuitable for guests looking to unwind. This should be clearly stated upfront so guests can make an informed choice. Five days here was a frustrating experience overall. However, the staff deserves five stars."

Hotel Gracery Ginza

10/10 Excellent

"The people who worked there were amazing. They were incredibly helpful and made my experience much easier by providing guidance whenever I needed it. Although the hotel room was small, the amenities more than made up for it. I would definitely recommend this hotel and would happily stay here again."

Hotel Grand Bach Tokyo Ginza

10/10 Excellent

"Our family enjoyed our stay, rooms are spacious the location is very convenient everything's near by highly recommended!"

Mitsui Garden Hotel Ginza Premier

10/10 Excellent

"A few enjoyed our stay in this hotel while visiting Tokyo for four nights. Great views, helpful staff, and good breakfast buffet with variety of options to eat. Ginza is a great area to stay with walking distance to every thing."

Number of reviews	622
Accommodation	6,743 hotels
Lowest Price	S$949
Highest Price	S$949

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Our top choices for Chuo Shangri-La Hotels and Resorts

Shangri-La Tokyo

Top Chuo Hotel Reviews

Hotel Villa Fontaine Grand Haneda Airport - Directly connected to Haneda Airport Terminal 3

KOKO HOTEL Ginza 1chome

Shinjuku Granbell Hotel

karaksa hotel TOKYO STATION

Hotel Gracery Shinjuku

The Royal Park Canvas Ginza Corridor

Hotel Gracery Ginza

Hotel Grand Bach Tokyo Ginza

Mitsui Garden Hotel Ginza Premier

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Chuo hotels information

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Shangri-La Hotels and Resorts, Chuo hotels

Change your mind

Treat yourself

Be picky

Check prices for these dates

Our top choices for Chuo Shangri-La Hotels and Resorts

Shangri-La Tokyo

Top Chuo Hotel Reviews

Hotel Villa Fontaine Grand Haneda Airport - Directly connected to Haneda Airport Terminal 3

Find out more about Chuo

Chuo hotels information

Explore a world of travel with Expedia