"We rented 2 rooms. They only had one room for my wife. And I and not for my son. And then when we had to take my son twenty minutes away, one way they charged us full price and said it was our fault.Because we were a walking at the pear tree.By the airport, the company was disgusting.Not the people"
"The greatest asset of this hotel is its proximity to the Arch, riverfront and Busch Stadium.
The room was clean and spacious. The 3 complimentary drinks per guest were good. The complimentary buffet dinner was awful. The complimentary breakfast was tolerable.
Parking is $30 per night extra. Use caution, spaces are tight and there is plenty of paint on the concrete pillars (just ask the staff)."
"So.....I booked this hotel because parking was included. When we arrived at about 4:30 (check in was 4:00) they told us it was mandatory valet parking and it was $50.00. We had no option. Upon checkout - we had to wait in line over 1/2 hour for our vehicle to be retrieved standing in a hot garage. I complained about the parking fee to Hotels.Com but have not heard back and this has not been resolved.
The room and bed were fine, however, the hotel was sold out and we were on the 12th floor. We could NOT get an elevator as everytime the door opened it was full to the brim. We ended up having to use the nasty stair wells."
"Bathroom shower curtain rod was bent down to much to keep curtain closed on either side. Pool was nice but no light in the pool and several lights on surrounding walls were not working. Breakfast was good and well maintained."