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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Superior Room with private Balcony - Meal and Beverage | |||||||||||||||
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| Ocean View Room - Meals and Beverages | |||||||||||||||
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All-Inclusive Details
Guests can book rooms at Hotel Cozumel & Resort for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests who book all-inclusive rates do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities include:
Land activities include:
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Hotel Cozumel & Resort sits on a prime stretch of beachfront just 2 km (1.25 mi) from shopping and entertainment in downtown San Miguel de Cozumel. The area is rich in both natural beauty and history, with one of the world's largest coral reefs a five-minute boat ride away and the Mayan ruins of San Gervasio 11 km (6.75 mi) away.
This three-story, Spanish colonial-inspired hotel's large sunning patio is trimmed with palm trees and is adjacent to two outdoor pools, a spa tub, and a poolside bar and grill.
Supervised activities for children 4-12 are held at the Kids Club. A business center and meeting room are available.
Rooms
Hotel Cozumel & Resort's 181 air-conditioned guestrooms are decorated in bright, ocean-blue and sand colors; the beds are dressed in flowery spreads. All guestrooms have island-inspired, bamboo furniture and offer balconies or terraces with either ocean or pool views.
Room Amenities
Dining
Los Arcos - Open for breakfast and dinner. Buffet breakfast served every morning. International menu for dinner, mixing traditional Mexican dishes with European influence.
Los Girasoles - Traditional Mexican cuisine for lunch. Dinner menu features seafood and fresh island fare. Panoramic ocean views.
Los Pericos Grill and Snack Bar - A poolside snack bar open from late morning until early evening.
Lobby Bar - Sports bar open late, serving sandwiches, salads, and other light dishes. Hosts popular karaoke evenings.
Recreation
The hotel's beach club rents scuba gear and offers guests an introductory scuba diving lesson (complimentary). Guests can kayak and snorkel from the hotel's private pier. Guests have full use of two outdoor pools, a spa tub, and a kids pool. The resort offers a Kid's Club, which has supervised indoor and outdoor activities suited specifically to children ages 4-12.
Scuba diving and snorkeling at a large coral reef are a five-minute boat ride away. At Chankanaab Park, 7 km (4.25 mi) away, Mayan religious sculptures can be glimpsed beneath the lagoon's waters. The park offers excellent beaches, diving, and snorkeling as well as guided swims with dolphins and sea lions - one of the most popular activities in Cozumel.
Guests are invited to work out at the open-air gym or take part in the scheduled poolside activities.
The recreational activities listed below are available on site or nearby; fees may apply.
Showing 1 - 10 results (of 266) · See more Hotel Cozumel & Resort reviews
out of 266 reviews
“can only say, it was great”
cannot say enough nice things about this hotel,just returned yesterday 7/7/09.staff & service was the best of any resort i have ever been to.went scuba diving 6 days, dive paradise is great..food was great, not 5 star but i did not pay for 5 star..resort far exceeded my expectations..
“Good spot for a dive trip”
The Hotel is clean and functional. The plumbing might just be installed with 'Mexican slop', but all works alright. Tiles are all over the place, which makes it compatible with diving ("Paradise Divers" in-house). The personnel is very friendly and helpful, and the location is just far enough south to reach the good dive spots quickly and just far enough north to be able to walk (20 min.) to downtown San Miguel conveniently. Diving was great, and the amenities for divers (beach lockers, rinse pools, beach showers, drying racks) made all very easy.
“This is a great place for families to stay”
My family just returned and I can say that this is a great hotel if you have kids. The employees are very very nice to everyone as are most people on the island. The waiters at the pool are good, and the buffet staff is on top things. The pool is huge with lots of other kids for your kids to play with, including staff organized basketball, volleyball, and polo. The mattresses on the beds are a little on the old side but the rooms are clean and cool. Have fun if you go to cozumel at the Hotel cozumel resort
“Our favorite Cozumel Hotel”
We have been to Cozumel several times and stayed at other hotels but Hotel Cozumel is our favorite! We have stayed there several differant years and plan on staying there from now on. We love the location being close to downtown and the grocery stores. The pool is great for the little ones and the staff is wonderful, very friendly and very accomodating. It has beach access and diving facilities. We have stayed with Hotel Cozumel before hurricane Wilma, right after the hurricane, and every year since and are happy to see Hotel Cozumel florishing with many positve changes and building additions in progress! We love to go to Cozumel because it is laid back , NOT a bustling party town, not an over priced snooty town, with plenty of things to do. Hotel Cozumel eminates our reasons for going to Cozumel.
“Scuba Divers perfect place to stay!”
The ONLY complaint was that the pool was cold and the hot tub was cool. Other than that, it was a wonderful place to stay for a scuba diving trip!! Great food, friendly employees, beautiful pool, easy access for scuba diving and, of course, great drinks!
“Will definitely go back! Great for the price!”
2nd time staying there; love location-close to downtown; easy access to dive shop; food improved from last visit in 2005; staff extremely friendly and helpful; will definitely go back next time we visit Cozumel!
“No Surprises”
This was the second time I stayed at this hotel and my experience was pleasant both times. The hotel is kept very clean, there's a nice pool, purified water coolers on every floor and the staff is very friendly and helpful. The food was so so but the nice thing about this hotel is that it's within walking distance from town so you can experience a new restaurant every night. Overall, this hotel is great if you're not looking to spend a ton of money. There's not a lot of extras but it gets the job done.
“Nice place to stay in Cozumel/Especially for SCUBA divers”
Skip the welcome drink given at check-in - I think its Gatorade with ice. Otherwise the hotel was very comfortable. Bathroom in our room with two double beds was abit small but the only complaint. Hotel was very clean, pool was very nice and very large, big enough to do lap swimming from one end to the next. We had a view overlooking the pool, which was nice. The hotel is located across the street from the beach, and one has to cross over to the beach club/restaurant to go there. Since the weather was abit nasty - read very windy, rainy, overcast the whole time we were there - it didn't matter much. We were there for the SCUBA diving and the Paradise Dive shop in the same building as the club was great. You can sign up to take trips from there to all the reefs and the prices were reasonable - say $50-60 for a two tank trip per person. Alternatively, just rent a tank for $6/each and dive right off of the docks - water everywhere was clear up to 80-100 feet. We had some equipment problems and they fixed them within a few hours. We did the American breakfast plan only - a great morning buffet of all sorts of things and especially all the fresh squeezed OJ you could drink - YUM! Food elsewhere in town - which is close enough to walk to was so-so, like most of Mexico if you want a good meal/margarita go to Texas!
“You'll Be Seeing Us Again!”
We had a great time at your resort. There were 6 of us staying at Hotel cozumel, all are scuba divers. It is a great place to stay for dive trips. Paradise Reef dive shop across the road took great care of our diving needs. For a great dive master, ask for Marrten.I liked how you could walk to the shore under the road, so you didn't have to cross a busy street. The Hotel was a great place to relax afterwards. The meals were really good and the wait staff, excellent. Go all inclusive, It is worth the extra. We'll be seeing you again, soon. Cozumel is the best place to dive.
“LOVED Hotel Cozumel!”
I can't tell you how much I fell in love with this place! After reading reviews here, I didn't have high expectations. I've stayed at a Sandals and it definitely is NOT a Sandals, but the food was great, the pool was awesome, the staff was friendly and fun and the hotel was beautiful! For the price, you can't beat it! The a/c in the room could have been better, and we requested a king bed and got two doubles, but other than that, no complaints! I'll definitely be back!
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Showing 1 - 10 results (of 266) · See more Hotel Cozumel & Resort reviews
The preferred airport for Hotel Cozumel & Resort is Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3.1 km / 1.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
