"There was a broken outlet in our room and it smelled funny. Like socks. Ewww. Housekeeping brought an air freshener and that was really nice. Also we didn’t find recycling bins in lobby and there were plastic cups in breakfast. We expect a better sustainability program in a 4 star hotel. But breakfast was delish and our room was clean and the pool was nice."
"The hotel was convenient to our event and walkable to many restaurants, so we didn't have to drive. We parked our car for a fee in a lot across the street. The property was pretty clean but a little older/outdated. Nonetheless, it was a nice stay and the employees were helpful and courteous."
"Room was clean. AC ran all night, did not put out cold air after being out in the heat all day that was no good. Check out was at noon, housekeeping was kicking on the door at 10:00 as if we were being rushed out. Stayed in a while longer and housekeeping just kept making racket. Ended up checking out @ 11:15am. Won’t stay at this hotel again."
"Joseph at the front desk was amazing. He went above a beyond for my daughter and her friends. They came in last minute from another hotel that was horrible. Joseph made them feel safe and grateful. Forever a Double tree Hilton fans and customers. Thank you for taking care one of my family."