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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Holiday Inn Hotel & Suites Des Moines - Northwest features an indoor pool and a fitness facility. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink.
This hotel offers access to a business center and a meeting/conference room. This Des Moines hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is complimentary.
Rooms
Holiday Inn Hotel & Suites Des Moines - Northwest offers 199 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided. Rooms are equipped with complimentary TV Internet access.
Room Amenities
Showing 1 - 5 results (of 5)
out of 5 reviews
“It's Alright....”
The building is old. It's like polishing a turd, you can polish that baby until it shines but it's still a turd. It's like an abandoned office building with brand new furnishings. Maybe I got a bad room?? It's definitely not worth the price even if it is in a larger city. But the attached restaurant has the greatest service, those people are the best!
“Last choice stay”
I was very disappointed with my stay at Holiday Inn the rooms were old and out dated and the staff was not very hospitable. I can understand with the other hotels in the area were booked and not this one.
“Beware: If allergic to pets”
If you are allergic to pets or like to walk around with a layer of dog hair on your clothing then fine...I am and I don't. The room smelled like pet urine, and the chair was covered with dog hair...which I discovered after sitting on it and wearing a black pair of slacks. I did talk to front desk and was told that they allow pets on first floor. Unfortunately, they did not tell us this upon check in or we would have requested a different floor. They did ask if I was allergic to dogs, but otherwise didn't seem interested in hearing my complaint. Supposedly, they 'clean' the floors but not the furniture after a pet has been in room. We wiped the chair down with a damp cloth, 3 times before getting all the pet hair and dirt off of it. Not happy at all.
“Poor room location.”
The staff was very slow and unknowledgeable when we asked for directions or have something brought to the room. We had a terrible noise outside our room, like a machine running, that ran night and day. Was hard to get a good night sleep. No breakfast, except at a nearby restaurant.
“One of the worst I've ever seen.”
Lazy staff, dirty, and doors wouldn't lock
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 5 results (of 5)
Hotels in Urbandale - Northwest Des Moines
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4800 Merle Hay Rd Des Moines, IA , 50322 United States of America
Nearby Points of Interest
The preferred airport for Holiday Inn Hotel & Suites Des Moines - Northwest is Des Moines, IA (DSM-Des Moines Intl.) - 13.6 km / 8.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Urbandale - Northwest Des Moines, Iowa, United States of America: Set in the Northwest Des Moines metro area, the city of Urbandale is home to the Living History Farms, including a 1700 Ioway Indian Farm, 1850 Pioneer Farm, 1875 town of Walnut Hill, and 1900 Farm. The sights and sounds of downtown Des Moines are 8 miles away.
4800 Merle Hay Rd Des Moines, IA , 50322 United States of America
