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The staff were great - check in was easy and they were so willing to help with any of our needs. The suite was very clean and had every thing we needed. Beds were comfy and pillows were dreamy. Room was a little cold one night but they were very accommodating by providing an extra heater and some more blankets. Hotel felt safe and was quiet. Would highly recommend!
Georgia
Stayed 2 nights in Mar 2024
Response from Shivdeep Kher on 1 Apr,2024
Hi Georgia, That is great to here that you likes our staff , location, services etc and sorry to here about the cold room.We look forward to seeing you back. Thank you
8/10 Good
LoriLynn
29 Mar,2024
Liked: Cleanliness
Good
LoriLynn
Stayed 1 night in Mar 2024
Response from Shivdeep Kher on 1 Apr,2024
HI Lorilynn, Thank you for your feedback and we look forward to seeing you soon. Thank you
The unit had a small kitchen that was convenient for making small meals. Good selection of restaurants within walking distance. Parking spots are right but the lot is security monitored.
Sherman
Stayed 3 nights in Mar 2024
Response from Shivdeep Kher on 21 Mar,2024
Hi Sherman, Thank you for the review and it is great to here that you liked our rooms ,location etc. We look forward to seeing you soon. Thank you
This property is in a great location for easy walking distance to the hospital. Luckily with VIP access I received free parking, otherwise I think the parking fee of $25 per night is abit excessive considering we were warned not to leave anything in our vehicle for fear of break-ins (we didn’t have an issue). The parking stalls are extremely tight. The AHS parking is $14.25 for 24 hours. The staff was extremely helpful especially when we extended our stay and at the last minute needed to cancel because my husband was discharged from the hospital early. We had the one bedroom suite. They also may want to work on the heating system, we found the room cold and couldn’t seem to get the thermostat to work and when we advised them they informed us there was a small space heater in the closet - it worked to warm up the room but not an acceptable solution based on the room rates. The walls are also thin (which explains the provided ear plugs on the night stand). We were in room 704 and in the bedroom could clearly hear the people next door (they may have been loud and we only heard them on two of the nights). Despite the minor negatives we still wouldn’t hesitate to stay at this hotel again.
Janette
Stayed 9 nights in Feb 2024
Response from Shivdeep Kher on 11 Mar,2024
Hi Janette, We really appreciate your valuable feed back as it helps us to improve and it good to know that you liked our hotel . We look forward to seeing you Soon.
10/10 Excellent
Tracy
Travelled with family
5 Mar,2024
Liked: Cleanliness, staff & service, amenities
Great location if your child lives near the U of A or you’re attending an event at the U of A. Lots of good restaurants nearby. Staff is friendly and rooms are clean and functional
Tracy
Stayed 1 night in Mar 2024
Response from Shivdeep Kher on 5 Mar,2024
Hi Tracy, Thank you for your feedback and it is great to here that you liked our staff and location . We look forward to seeing you soon.
Hi Harvey Sorry to hear regarding the front desk please call us and tell us more details so that we can help you better. We look forward to seeing you soon. Thank you
10/10 Excellent
Rebecca
Travelled with family and small children, Business traveller
The employees were amazing!!! They have a treasure chest for little ones to pick out of it when they arrive! The room was bigger than we expected and everything I asked for was in the room (extra blankets and pillows)
Rebecca
Stayed 2 nights in Jan 2024
Response from Shivdeep Kher on 15 Jan,2024
HI Rebecca, It is really good to here about our staff and rooms that you like and we look forward to welcoming you soon. Thank you
The staff at this hotel is absolutely outstanding. They are accommodating and incredibly warm, all willing to go “that extra mile,” for the guests. (Special kudos to Laura and Shao!)
Verified traveller
Stayed 1 night in Nov 2023
Response from Shivdeep Kher on 5 Dec,2023
Good Morning, Thank you for taking the time to give us your feedback and it was great to here the you like our service, staff. We look forward to seeing you soon.
10/10 Excellent
Darlene
1 Dec,2023
Darlene
Stayed 1 night in Nov 2023
Response from Shivdeep Kher on 27 Dec,2023
HI Darlene,Thank you for your feedback. We look forward to seeing you soon.
The staff is beyond outstanding! They helped us arrange a last minute family gathering and they could not possibly have been more warm or accommodating. The downside is that the place is a tad worn, and walls and doors are truly paper thin. However, that said, the superb employees more than make up for any deficits.
Denise
Stayed 2 nights in Nov 2023
Response from Shivdeep Kher on 27 Nov,2023
HI Denise, It is good to here that my team was able to help you the best they can and just to let you know we are in process for renovation. We look forward to seeing you soon. Thank you
8/10 Good
Karen
23 Nov,2023
It was a good hotel
Karen
Stayed 2 nights in Nov 2023
Response from Shivdeep Kher on 24 Nov,2023
Hi Karen, Thank you for taking time to share your review and we look forward to seeing you soon . Thank you
Good Morning Candice, Thank you for taking time to share your feed back and we look forward to see to soon.
6/10 Okay
HENRY, CAMPBELL RIVER
Business traveller, Travelled with partner
27 Oct,2023
Liked: Cleanliness, staff & service
Like: Close to hospital.
Dislike: lack of easily accessible and functional wall plugs. Limited kitchen facilities. Bath tub only safe for younger folks. No rails, very narrow inner edge.
HENRY
Stayed 1 night in Oct 2023
Response from Shivdeep Kher on 30 Oct,2023
Good Morning Henry, Sorry to hear about the problems you had and just to let you know we do have a rooms with full kitchen too , Please let me know when you are coming back and will try to upgrade you in one of that room . Please contact me if I can do anything and looking forward to seeing you soon.
10/10 Excellent
Nadine
22 Oct,2023
Nadine
Stayed 1 night in Oct 2023
Response from Shivdeep Kher on 23 Oct,2023
HI Nadine, Thank you for the review and we look forward to seeing you soon.
I have not stayed at Campus Towers since Covid. I really liked the proximity to the hospital and the train. We were able to walk to McDonalds and enjoyed a nice quiet, clean room!
Karen
Stayed 3 nights in Aug 2023
Response from Shivdeep Kher on 20 Sept,2023
Good Afternoon Karen ,It is great to hear that you like our location , rooms and services .We look forward to seeing you soon.Thank you
8/10 Good
Verified traveller
13 Sept,2023
Liked: Staff & service
Disliked: Cleanliness
Verified traveller
Stayed 1 night in Sep 2023
Response from Shivdeep Kher on 20 Sept,2023
Good Afternoon , Thank you for taking time to give us your feedback and we look forward to seeing you soon.Thank you
10/10 Excellent
Norma
9 Sept,2023
Liked: Cleanliness, staff & service, amenities
Norma
Stayed 9 nights in Aug 2023
Response from Shivdeep Kher on 29 Sept,2023
Good Morning Norma, Thank you for the review and we look forword to seeing you soon.