"The manager is rude. The ace is trashed thr rooms weren't clean. Ghere was water dripping from the ceiling. The breakfast was horrible. Not cooked all the way. And to top ot off the manager was rushing us out at check out."
"The room smells very musty and outdated. Didn’t even use the fridge, smells bad right when you open it. Didn’t feel comfortable taking a shower, the towels seemed very old and used. The toilet flushes poorly, needs 2 flushing to get the toilet paper to flush down after doing #1, will likely clog for #2.
In terms of accessibility from I-10, yes it’s good location. Parking is plenty. The staff are nice & respectful."
"There was a severe leak in our room in 2 different locations and when we told staff repeatedly they didn’t do anything about it or offer any resolve. The hot tub was shut down. Our key cards repetitively didn’t work. It was a disaster."
La Quinta Inn & Suites by Wyndham El Paso West Bartlett
2/10 Terrible
"I honestly would NOT refer this Hotel to anyone at all. It was such a disappointment. I do have pictures of our room. Never will I ever book with them again. Breakfast was hideous Mini muffins, raisin bran cereal and a waffle maker. The juice was still in the gallon container. I did say to the front desk guy that the whole room need to be shut down and not sold to any one. Even tho the hotel was under construction..it was so sad. Oh yes do not let me forget someone put poop on a bag outside of the Hotel on the ground so it was smelling crazy."