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Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road, Gatlinburg, TN, 37738 Tennessee

Family & pet friendly mountain resort with water park & spacious living areas

In the mountains
Located at the base of the Smokies, the resort is close to Ripley’s Aquarium of the Smokies® and Dollywood®, as well as shopping, restaurants & live entertainment. Trolley service to Gatlinburg & Pigeon Forge. Show more
Indoor Water Park, Spa
60,000 square foot Wild Bear Falls indoor water park with retractable roof, two outdoor pools and spa tubs, activities program, fitness center, restaurant, lounge, marketplace and full service health spa.
Villas with Kitchens
Accommodations range from Studios to spacious Five-bedroom villas that sleep up to 20 guests. Most amenities include kitchens, separate living & dining areas, balconies, washer/dryer, jetted tubs & full baths. Hide

GUEST REVIEWS

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 08/10/2013. The check-out date cannot be after 08/10/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Studio
  • One Queen and One Sofa Bed
This room measures 312 square feet. Cotton linens and blackout drapes/curtains help ensure a restful night. The ensuite bathroom has a shower, as well as a hair dryer. Complimentary wireless Internet access and wireless Internet access (surcharge) keep you connected, and premium TV channels are offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and cookware/dishware. Conveniences include climate control, a ceiling fan, and a phone.
One Bedroom Deluxe King Bed Villa
  • One King Bed
  • One Sleeper Sofa Bed
Measuring 780 square feet, this room opens to a furnished balcony or patio. Cotton linens and blackout drapes/curtains help ensure a restful night. The jetted bathtub is a great place to wind down; the ensuite bathroom also has complimentary toiletries. Wireless Internet access (surcharge) keeps you connected, and premium TV channels and a DVD player are offered for your entertainment. You can relax in front of the fireplace. The private kitchen is stocked with a stovetop and a dishwasher. Conveniences include climate control, a ceiling fan, and a phone.
One Bedroom Villa
  • One King and One Sofa Bed
Measuring 546 square feet, this room opens to a balcony. Triple sheeting and blackout drapes/curtains help ensure a restful night. The ensuite bathroom has a shower, as well as a hair dryer. Complimentary wireless Internet access and wireless Internet access (surcharge) keep you connected, and premium TV channels are offered for your entertainment. You can relax in front of the fireplace. A coffee/tea maker, a microwave, and a refrigerator are provided. Conveniences include climate control, a ceiling fan, and a phone.
Two Bedroom Villa
  • One King Bed
  • One Queen Bed
  • Two Sleeper Sofa Beds
Measuring 1230 square feet, this room opens to a balcony. To accommodate the family, a sofa bed is included, while a crib/infant bed is available on request. The jetted bathtub is a great place to wind down; the ensuite bathroom also has a hair dryer. Wireless Internet access (surcharge) keeps you connected, and premium TV channels with ESPN are offered for your entertainment. You can relax in front of the fireplace. The private kitchen is stocked with a stovetop, a dishwasher, and kitchen linens (dishtowels, sponges, etc). Conveniences include climate control, a ceiling fan, and a phone.
One Bedroom Deluxe Two Full Beds Villa
  • Two Double and One Sofa Bed
Measuring 870 square feet, this room opens to a balcony or patio. To accommodate the family, a queen sofa bed is included, while a crib/infant bed is available on request. The jetted bathtub is a great place to wind down; the ensuite bathroom also has a hair dryer. Wireless Internet access (surcharge) keeps you connected, and premium TV channels and a DVD player are offered for your entertainment. The private kitchen is stocked with a stovetop and kitchen linens (dishtowels, sponges, etc). Conveniences include a safe, a desk, and an iron and ironing board.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet policy - dogs and cats only
  • Minimum check-in age is 18
  • Pet fee charged at hotel/condo
  • Pet deposit required
  • Resort fee charged at hotel/condo
  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Pet maximum weight in lb is 60
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Pets accepted
  • Maximum number of pets per room 2
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • A pet fee will be charged per stay plus a one-time pet cleaning fee
    • Pet deposit: USD 75 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
  • Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
    • Resort fee: USD 9.95 per accommodation, per night
  • Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Internet access property-wide
    • Phone calls (local)
    • Use of fitness center
    • Use of in-room safe
    • Additional inclusions
  • We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Property Amenities

A rustic mountain retreat that sits on 70 acres in the heart of the beautiful Smoky Mountains and adjacent to Great Smoky Mountains National Park, Westgate Smoky Mountain Resort & Spa offers the perfect locale for a scenic mountain getaway. Guestroom villas offer all the comforts of a fully furnished home with fully equipped kitchens or kitchenettes, separate living and dining areas, queen sleeper sofas, flat-screen TVs with DVD players, and balconies or patios. Accommodations range from studios to two-bedroom villas with 1,230 square feet of space that sleep 8 guests. Onsite amenities at Westgate Smoky Mountain Resort include the 60,000-square-foot Wild Bear Falls water park, Westgate Smokehouse Grill, Serenity Spa, Mason Jar Lounge, two heated outdoor pools (seasonal), two hot tubs, 24-hour fitness center, playground, DVD rentals and 24-hour Smoky Mountain Marketplace. Trolley service is available to downtown Gatlinburg and Pigeon Forge.

  • Swimming pool - outdoor
  • Spa tub
  • Sauna
  • Fitness facilities
  • Free parking
  • Multilingual staff
  • Total number of rooms - 765
  • 24-hour front desk
  • Number of floors - 4
  • ATM/banking
  • Audio-visual equipment
  • Laundry facilities
  • Babysitting or childcare
  • Arcade/game room
  • Fireplace in lobby
  • Air-conditioned public areas
  • Elevator/lift
  • Banquet facilities
  • Bar/lounge
  • Barbecue grill(s)
  • Beauty services
  • Breakfast available (surcharge)
  • Wedding services
  • Concierge desk
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Event catering
  • Express check-out
  • Full-service health spa
  • Gift shops or newsstand
  • Grocery
  • Technology support staff
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - surcharge
  • Lazy river
  • Waterslide
  • Number of outdoor pools - 2
  • Number of spa tubs - 4
  • Waterpark access (surcharge)
  • Massage - spa treatment room(s)
  • One meeting/conference room
  • Patio
  • Pool table
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Area shuttle (surcharge)
  • 24-hour business center
  • Snack bar/deli
  • Security guard
  • Smoke-free property
  • Smoke-free property (fines apply)
  • Spa services on site
  • Swimming pool - children's
  • Swimming pool - indoor
  • Television in lobby
Westgate Smoky Mountain Resort & Spa, Gatlinburg,  Tennessee, Property Amenities Pool

Rooms

Guestroom villas offer all the comforts of a fully furnished home with fully equipped kitchens or kitchenettes, microwaves, refrigerators and coffee makers. Our spacious living areas include sleeper sofas, air conditioning & heating and flat-screen TVs. Business-friendly amenities include desks and in-room safes. Each of our villas offers full bathrooms with complimentary toiletries and hairdryer .

Westgate Smoky Mountain Resort & Spa, Gatlinburg,  Tennessee, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • DVD player
  • CD player
  • Climate control
  • Air conditioning
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Dial-up Internet access
  • Voice mail
  • Microwave
  • Cookware, dishware, and utensils
  • Refrigerator
  • Coffee/tea maker
  • Wake-up calls
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Window opens
  • Clock radio
  • Desk
  • Electronic/magnetic keys
  • Cable television service
  • Cribs/infant beds available
  • Wireless high-speed Internet access (surcharge)

Dining

Enjoy award-winning barbecue at the casual Smokehouse Grill, which serves breakfast and dinner daily (seasonal). The diverse menu at the Smokehouse Grill includes St. Louis BBQ ribs, smoked beef brisket, pulled pork, chicken, steaks, pasta, seafood, burgers, sandwiches and salads. A children’s menu is also available.

Full bar service and a bar menu of snacks and appetizers are available at the Mason Jar Lounge, which is located at the Smokehouse Grill.

Westgate Smoky Mountain Resort & Spa provides room service for the convenience of its guests. Guests will find an in-room dining menu in their villa or cabin. Room service is limited.

Westgate Smoky Mountain Resort & Spa, Gatlinburg,  Tennessee, Dining Restaurant

Recreation

Onsite recreation at Westgate Smoky Mountain Resort include the 60,000-square-foot Wild Bear Falls water park with eight attractions, two heated outdoor pools (seasonal), two hot tubs, 24-hour fitness center, playground, Serenity Spa, and an activities program designed for everyone. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf - miniature nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Rowing or canoeing nearby
  • Rafting nearby
  • Rowboats nearby
  • Volleyball nearby
  • Basketball nearby
  • Racquetball/squash nearby
  • Pilates classes/instruction nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Fishing nearby
  • Hunting nearby
  • Bird watching nearby
  • Snowboard park nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Bowling alley nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Playground on site
  • Swimming on site

Spa

Experience true Mountain Healing at Serenity Spa, whether your goal is to relax and indulge your senses, combat the effects of aging, improve your fitness and wellness regime, or enhance your inner beauty. At Serenity Spa by Westgate we will help you retreat, relax, and renew!

Serenity Spa offers over 50 world class spa services including facials, manicures and pedicures, body wraps and massage treatments found nowhere else in the world. All Serenity Spa professionals are licensed and trained in the most current techniques to provide maximum benefits and results from your treatments.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa boutique
  • Massages
  • Body treatments
  • Facial treatments

Showing 1 - 10 results (of 150) · See more Westgate Smoky Mountain Resort & Spa reviews

Westgate Smoky Mountain Resort & Spa
4.2
out of 5
avg. guest rating

out of 150 reviews

William from Tyler, TX
5.0
out of 5

“Will try to come back!”

Wonderful facility! Next time we bring the grandchildren. Only complaint was lack of WiFi service at all the units (ours was new and without). Hopefully this will be remedied. Highly recommended vacation spot!

MJ from Hickory Withe, TN
5.0
out of 5

“A Real Smokey Mountain Getaway”

What a beautiful resort with spendid views and amenities. My four sisters and I reunited here for four days, and the nicely furnished 2-bedroom condo was so plentiful that there was room enough for more. Nice fireplace to take the chill off, and wonderful heated pool. Even though the days we were there were a little cool, the pool felt wonderful. Would definitely return here!!!

Tara from Chattanooga, TN
5.0
out of 5

“We will be going back”

Very nice place, easy to get in and get out. We were very impressed with the facilities and the accommodations. Great value for the money. Very clean and comfortable, and friendly service. We will be back, and with others.

Hans from Brookville, OH
5.0
out of 5

“Nothing Better!”

This turned out to be my dream vacation. Westgate Smoky Mountain Resorts was a beautiful place. There is no other place in the area that I would have wanted to be at. The representation of this place was very modest as it turned out to be much more than I expected. We stayed in a 1 bedroom condo on the 3rd floor. There was a full kitchen, leather furniture, a never ending bed, a jetted tub, a balcony with a wooded view, Cable TV in the living room and bedroom, DVD player, stereo, dining area. The staff was friendly and would pick you up free of charge to take you to other parts of their resort such as the main lodge, grocery store, and indoor waterpark. There was a free continental breakfast at the main lodge. I can't wait to go back to this place!! I was so sad when I had to leave!

Regina from Huntsville AL
5.0
out of 5

“Extremely convenient to Gatlinburg and Pigeon Forge”

The location is fantastic and you can catch a trolley and not have to drive to either city. They are in the process of building a restaurant but this is a great place to stay plus the indoor water park is wonderful for the kids!

Marianna from Chattanooga, TN
5.0
out of 5

“I will only stay at this location from now on!”

I have been to Gatlinburg several times and Westgate Smokey Mountain Resort took my breath away. I will stay there from here on out. It was worth every penny. The service was geat, it was very romantic and it had an indoor water park for the kids!

Desiree from Knoxville,TN
5.0
out of 5

“Great place for kids”

This resort had a spectacular indoor water park . The water park at things for all ages from big water slides to baby water slides. Our kids loved this hotel and are already asking when can we go back.

Annette from Columbus, Ohio
5.0
out of 5

“A home away from home!”

All the friendliness of home and so much to do! We stayed at one bedroom condo with a king size bed. It also had a jacuzzie and a fireplace. Then when we arrived, I didn't expect the beautiful furniture and full kitchen and two baths. We were able to use the pool and the excersize room as well. Plus I couldn't believe all of the activities we could have participated in. There was so much to choose from to stay busy! All day on Saturday we just sat on our balcony to sun ourselves and of course use the blender to make some yummy drinks! To me this place should have been awarded more than just 2 1/2 stars!

Denita from Kannapolis, NC
5.0
out of 5

“Wonderful Westgate Experience”

The service was great, people were friendly, and the accomodations were wonderful. Why isn't Westgate a Five star location?

Amber from Charlotte NC
5.0
out of 5

“Great Hotel”

We were so pleased with this resort and can't wait to go back. They will be opening a water park and mini golf course on the property Fall 2005.

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Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road Gatlinburg, TN , 37738 Tennessee

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Nearby Points of Interest

  • Hillbilly Golf - 1.7 km / 1 mi
  • Sweet Fanny Adams Theatre - 2.1 km / 1.3 mi
  • Mysterious Mansion - 2.2 km / 1.4 mi
  • Cooter's Place - 2.2 km / 1.4 mi
  • Ripley's Aquarium of the Smokies - 2.3 km / 1.4 mi
  • Guinness World Records Museum - 2.3 km / 1.4 mi
  • Ripley's Believe It Or Not Museum - 2.4 km / 1.5 mi
  • Gatlinburg Space Needle and Family Fun Center - 2.5 km / 1.5 mi
  • Amazing Mirror Maze - 2.6 km / 1.6 mi
  • Star Cars Museum - 2.6 km / 1.6 mi
  • Ripley's Haunted Adventure - 2.6 km / 1.6 mi
  • Gatlinburg Convention Center - 2.9 km / 1.8 mi
  • Ober Gatlinburg Ski Resort - 4.8 km / 3 mi
  • Dollywood - 7 km / 4.3 mi
  • Tanger Outlet Mall - 12 km / 7.4 mi

Location Highlights

  • Theme park(s) nearby
  • In mountains
  • In entertainment district

The preferred airport for Westgate Smoky Mountain Resort & Spa is Knoxville, TN (TYS-McGhee Tyson) - 43.2 km / 26.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Knoxville, TN, United States (TYS-McGhee Tyson)

Area:

Gatlinburg, Tennessee, United States of America: “The Gateway to the Great Smoky Mountains,” Gatlinburg is a popular vacation resort and a point of entry to Great Smoky Mountains National Park. Ober Gatlinburg is a popular ski resort and amusement park. The city is also home to music and family-oriented theaters and the downtown is a plethora of specialty shops.

Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road Gatlinburg, TN , 37738 Tennessee

Most recent booking for this hotel: less than 8 hours ago.
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