Red Roof Inn, Gold Coast hotels

"I liked the live music in the lobby and free coffee"

"It was nice to be able to see the river view. Parking fee was also cheaper. "

"Excellent staff. Hotel is conveniently located to restaurants and shopping. The room was very clean and housekeeping did a great job. The bed was a little soft for me. The check-in staff was very nice. The valet staff is so friendly. The breakfast is worth paying for!!!"

"We've stayed at Claridge several times over the years through a few management groups. We enjoy this hotel and the neighborhood. It has a charm about it, is up-to date, and is immaculately clean. The late evening desk staff, however, conducted themselves as if they would rather be ANYWHERE but here. I asked about registering my car but that was not done. The room was for 4 people (we had 2 children) but they provided only 2 towels. We requested more and a housekeeper promptly brought us 2 more sets. When we asked why the room was so dark (only two lamps, no overhead lighting) she came back with an additional lamp. Great service from her. They do not own the parking garage next door. It's Chicago; the cost is a ridiculous $60 for 24 hours. But hotel guests have in and out privledge if you need your car for any reason...which I did. Suffice it to say that they do not give you ANY warning that they must know when you park that you are in the hotel and need in and out so be sure you let them know and ask how to get that at check-in. Many hotels now apply an "amenities: or "resort" fee, Claridge charges $29 which includes a business center we had no intention of using, a room coffee maker and unlimited bottled water. Really. You must pay it. Then make it part of your rate! Mine was reversed by the Manager because of the parking confusion, which was kind of him to do. Everyone should express displeasure with this "Fee" so they get a message. I still like the hotel."

"Rooms were great. Comfortable and spacious. "

"Love staff very professional and helpful quiet room great job great trip "

"We enjoyed our stay. Room was small but considering when the hotel was built it makes sense. It was clean and well cared for. I’m not used to being in a hotel that the lobby is not on the main floor so coming and going was odd to not see a front desk area. But still felt safe and secure as there was always someone at valet or a concierge in the entrance. Parking is very expensive. $65 per night. I have no idea where my vehicle was parked but I got it back in the same condition I handed it over in. Our room was labeled as sleeps two and was booked for two yet we only had one bath towel, one hand towel and one wash cloth. No floor towel for getting out of shower. Had to call for more. I find this in convenient. Where our room was located the hallway was very quiet. But the hotel is located near a hospital and there are sirens blaring at all hours. We got used to it. It didn’t bother us. Loved that Starbucks was right across the street! We would stay again. "

"Loved our stay!"

"Great experience. Wonderful location"