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See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe - All-Inclusive
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Deluxe Ocean View - All-Inclusive
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Grand Concierge Deluxe - All-Inclusive
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Grand Romance Deluxe - All-Inclusive
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Royal Club Jr. Suite - All-Inclusive
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Royal Club Luxury - All-Inclusive
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Deluxe Single - All Inclusive
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Super Saver - All Inclusive
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price. Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities include:
Land activities include:
Lessons/classes include:
Entertainment
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
The Occidental Grand Papagayo, a beachfront hotel set amid a tropical forest, is eight km (five mi) from Playas del Coco village and 12 km (seven mi) from the Congo Trail Canopy Tour.
This Costa Rica resort features two outdoor freeform swimming pools (one reserved for children); a fitness center; a day spa; a sauna; water sports including snorkeling, scuba clinic, kayaking, and fishing; nightly entertainment; and a daily activities program. Dining and refreshment options include buffet, Italian, and Japanese restaurants; a snack bar; and a sports bar/disco.
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
All 169 air-conditioned guestrooms at Occidental Grand Papagayo All Inclusive have private balconies or terraces (some with pool or ocean views), tile floors, and natural wood furnishings.
Amenities include satellite TV, telephones, and in-room safes. Rooms also offer compact refrigerators and coffeemakers.
Room Amenities
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Le Buffet - Regional and international dishes are served at this buffet-style restaurant. Open daily for breakfast, lunch, and dinner.
D'Oriental - Traditional Japanese restaurant that includes teppanyaki and tatami rooms. Open for dinner only. Dress code applies. Reservations required.
The Italian - Italian cuisine in an elegant setting. Open for dinner only. Dress code applies. Reservations required.
El Rancho Snack Bar - Snacks and light fare during lunch and afternoon hours.
El Mirador Bar - Cocktails are accompanied by contemporary music in this lobby bar.
Arena Sports Bar - Lively sports bar and disco. Open late.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Guests can practice their backhand on one hard-surface, lighted tennis court; swim in two freeform swimming pools, one reserved for children; and kayak, snorkel, fish, and play volleyball. The resort also offers a fitness center, sauna, and day spa.
The resort can organize excursions to Palo Verde, Arenal Volcano, rainforests, and national parks, as well as scuba diving, deep-sea fishing, and other boat excursions.
Nearby Playas del Coco (8 km/5 mi) is a very popular area for sport fishing and scuba diving, and is also known as the gateway for surfers to reach places like Ollie's Point and Witches Rock, where the waves are superb.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 94) · See more Occidental Grand Papagayo All Inclusive reviews
out of 94 reviews
“Wonderful Experience, would stay here again!”
This was a great place to stay!! The food was the best I've had at an all inclusive. Fresh fruit, vegtables and fish for all meals in the buffet. Fresh lobster on Seafood Night in the buffet. Bloody Mary (Absolut!) making's in the buffet for breakfast. The Oriental resturant was great! Try the Iku salad and Filet. The Italian was top-notch. Don't be afraid to rent a car! The roads are not as bad as reported. The worst part was finding the place from the airport. 30 minutes turned into 2.5 hours! Maps and directions are poor. If you drive, don't arrive at night and you'll be fine. The staff was excellent. I got sick one day (not at the hotel)but probably from food on the Arenal Volcano tour. A must see! The hot springs are unbelievable. Tour takes a long time by bus, I would go by car next time. No elevators, but the staff do any lifting of luggage for you. They drive you in busses and vans around the property if you need that. We just walked around and enjoyed it. Not too many kids, which makes it ideal for an adult getaway. Try the Congo Trail canopy tours about a half hour away. A blast! I will try Occidental on my next trip wherever it may lead.
“Excellent value and experience”
In general/value: I was fairly worried after reading some of the negative reviews about the Grand Papagayo. I was thinking about taking my default choice in any destination - the Four Seasons. However, I am very happy to have chosen this option instead. As a traveller who has experienced the very utmost of luxury in over 40 different countries, I can say I'm more than just a bit spoiled and expecting the very top of the spectrum. I must say I was not disappointed in the least bit. In fact, I will also venture to say this hotel represents the best value of any place I have ever stayed at, worldwide. I would expect to have paid 2 to 3 times higher in Hawaii or anywhere else for the same accomodations, not even considering the food and service. Some previous travellers were calling this a 4-star hotel. It is definitely a 5-star resort. High speed internet in every room. Deficiencies: The hot water doesn't get that hot. I think it might just have been our unit. The situation seemed to have fixed itself the second day. The unit floors were a nice terra cotta tile, but some 5-star travellers may be expecting hardwoods or slate/marble/etc. The buffet was OK but not spectacular. There are a lot of stairs (as previously mentioned), especially if you're in one of the higher-up oceanfront villas... however, there is a shuttle. Elevation changes are part of what make this resort have phenomenal vistas. 2 prong outlets in the room only.
“wonderful place to relax”
The staff every one of them was excellent, they always had a smile and were very friendly. the hotel it self had a great atmosphere and beautiful grounds,but a bit small; which again made for a quiet and relaxing week. the food was good and so were the drinks. i would recommend this place if someone wanted to see the pacific coast of Costa Rica; a good central location if you would want to go on some tours.
“Occidental Grand Papagayo is Great”
Having just returned from my Costa Rican honeymoon, I can honestly say that the Occidental Grand Papagayo is a great hotel and is located in a great place in you want to experience as much of Costa Rica as possible. With respect to its amenities, the food and drink service was excellent and plentiful, and the pool and beach are excellent as well. As for its rooms, they are great - clean, spacious and convenient to everything on the resort. And the staff at this resort - though their English was not that great - was very friendly and accomodating, convincing me that Costa Rican nationals love Americans. Lastly, its location makes this resort accessible to many activities, including canopy tours, white water rafting and the like (however, it is about a three hour driver from the Arenal Volcano).
“Excellent Staff”
All of the staff was very nice. Some of them remembered your name and were always polite and saying thank you.
“Lovely Resort!!!”
My husband and i just loved the resort....we only stayed one night but we were both extremely satisfied. The only negitive that i would say is that the place is still somewhat"new"....and it took us FOREVER to find it....With the fact that the Costa Rician roads are horribly bumpy due to pot holes and there are no defined signs for directions to the joint...plan on spending some time driving!!! It's all well worth it!!
“Hidden Treasure”
The staff was friendly and attentive, and the food was excellent. Breakfast, lunch and dinner buffets are available, as well as Italian and Oriental Restaurants for dinner. Additionally, the dinner buffet offers a different specialty every night (i.e., seafood, international, Italian, Mexican or Spanish dishes). Finally, the housekeeping staff deserves the "Most Meticulous" award. I had never seen a room cleaned so thoroughly on a daily basis! It was also worth paying extra for an oceanview room as we were awakened one morning by a family of monkeys swinging from the trees right in front of our window. Definitely worth the all-inclusive price!
“Excellent retreat but not for you if you a looking for a party”
We stayed at the hotel just before Christmas and got excellently what we wanted; a quiet break in a very nice hotel with excellent weather. The rooms were clean, spacious and comfortable. Slightly more closet space would have been useful but not necessary. Food was generally excellent and the Grand Papagayo definitely ranks above the other all-inclusive resorts I have stayed at. Larger groups should note that the à la carte restuarants are small and at busy times your meals are limited to once at each per week. Couples will not have the same problem. The resort is fairly remote. This will only be a problem if your luggage doesn't make the connection to Liberia as the hotel has a very small gift shop with a very limited selection. Take a change of clothes for the first day and some toiletries in your hand luggage and you won't have to make the $30 cab ride to the nearest town to buy a t-shirt and shorts that I had to. All tours are available and good value, even the Arenal volcano, although this is a 6 hour round trip on poor roads. Your have been warned! The hotel is NOT for groups looking for a wild, party time and people looking for nightlife should consider Tamarind further South. However, if you are looking for a relaxing time, in warm comfortable, sunny weather with plenty to do during the day, I would definitely recommend the Occiedntal Grand Papagayo. One final word of warning, wherever you go in Costa Rica, take some bug spray!!
“Excelente choice!”
I went with my housband and it was a wonderfull experience. The people in this hotel treats you so great!
“Relaxing in Paradise”
We stayed at the Occidental Papagayo for a long weekend celebrating our 30th Wedding anniversary and to get away for a few days. Service excellent from the minute we arrived at hotel. Meals very good and plentiful. Sparkling wine & fruit basket in room. Awake around 5am to tropical birds followed around 7:30 by howling monkeys. Swim before breakfast in very well maintained pool which is never crowded. The "entertianment crew" have actiivities & games etc. available but not pushy. Will leave you alone if you say so. Music playing all day poolside. Lively and relaxing mix. Stairs not a problem if you are reasonably fit. There is only 76 steps so cant see what people complain about. No complaints heard when we were there. Tours and day trips available on request. Airport (Liberia) not much more than a shack but it does cost $26 a head to leave the country. Cash or Visa only. Volcano's and rainforest facinating. Go to relax or for the adventurous life. You pick.
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Showing 1 - 10 results (of 94) · See more Occidental Grand Papagayo All Inclusive reviews
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Playa Buena , Golfo De Papagayo Papagayo, Guanacaste Costa Rica
Nearby Points of Interest
Location Highlights
The preferred airport for Occidental Grand Papagayo All Inclusive is Liberia (LIR-Daniel Oduber Intl.) - 14.4 km / 9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Papagayo, Costa Rica: Papagayo is a largely untouched area on the northern Pacific coast of Costa Rica. The isolated location has historically drawn quiet crowds of bird watchers and nature enthusiasts, but in recent years Papagayo has become a popular spot for new resorts. With both tropical forests and palm-tree lined beaches, visitors have an array of outdoor activities to enjoy including swimming and hiking.
Playa Buena , Golfo De Papagayo Papagayo, Guanacaste Costa Rica
