PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Deluxe city view room | |||||||||||||||||||
| |||||||||||||||||||
| Executive room | |||||||||||||||||||
| |||||||||||||||||||
| Executive city view suite | |||||||||||||||||||
| |||||||||||||||||||
| Standard | |||||||||||||||||||
| |||||||||||||||||||
| Deluxe river view room | |||||||||||||||||||
| |||||||||||||||||||
| Executive river view suite | |||||||||||||||||||
| |||||||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||||||
Renovations and Closures
This property will be closed from 15 September 2011 to 31 October 2012 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
The 28-story White Swan has a full range of amenities, from ten restaurants to a comprehensive conference and business center, an on-site clinic, beauty center, and shopping arcade filled with Chinese antiques and furnishings. Two outdoor swimming pools, squash courts, a fitness center and a health center with spa pool and sauna (and steam room in the men's section) add to the facilities. The Club de Shanghai is a bar with billiards, air hockey, and other amusement arcade games.
Self parking:
RMB40 (US$5–$15) per 24-hour period in a secure, outdoor parking.
Fees do not include tax and are subject to change without prior notice.
The White Swan's business center has a comprehensive range of facilities and business equipment for hire, as well as secretarial and translation services. The main 730-square-meter (7,850-square-foot) and 610-square-meter (6,560-square-foot) conference rooms are complemented by a wide range of meeting and boardrooms that cater to business functions and banquets. Click the link below for more details.
Business center: The White Swan's business center offers a wide range of services including:
Binding: RMB 30 (US$4) per booklet
Word processing in English and Chinese: RMB 70–90 (US$11–$15) per sheet
Secretarial services: RMB 100 (US$11–$15) per hour
Photocopying: RMB 1.5 (US$0.20) per sheet
All fee(s) subject to change without notice.
Rental equipment includes personal computers and scanners, data projectors, copy boards, slide projectors, TV monitors, and video and DVD players.
The business center is open from early morning to late evening, and 24 hours during trade fairs. Fee(s) subject to change without notice.
Internet access: High-speed Internet access is available throughout the White Swan Hotel's conference facilities and meeting rooms (surcharges apply). Computers can be rented at the business center for an hourly rate.
Conference/function room(s): The 730-square-meter (7,850-square-foot) International Banqueting Hall seats up to 800 in various configurations for conferences, receptions, and exhibitions, and can also act as a restaurant providing Cantonese cuisine. When divided, the hall forms three separate function areas.
The White Swan Conference Room is a 610-square-meter (6,560-square-foot) space that faces the river.
Nine Jade River function rooms vary in size from 55 square meters (590 square feet) to 74 square meters (800 square feet) and generally provide for a maximum of 24 people.
Additional function rooms are available.
Rooms
The White Swan has 843 guestrooms. Guestrooms are partly carpeted and partly tiled, with pastel décor and Chinese prints. Minibars, refrigerators, complimentary bottled water, and coffee/tea kettles provide refreshment. High-speed Internet access is charged on a half-day basis, but no more than a set limit in any one-month period. Cable/satellite TV channels include CNN, Star Sports, HBO, Discovery Channel, and National Geographic, as well as Hong Kong, Japanese, French, and German channels. Bathrooms have black-and-white trim, gold-colored fittings and white marble floors, plus extra-large towels.
Room Amenities
Dining
Jade River Restaurant - Cantonese dim sum and fine-dining specialties. Courtyard-style layout surrounding carp-filled pond. Rockeries, stained glass. Chinese-style furniture. Tea hostess presides over a small tea room. Open all day.
A Taste of China Provincial Restaurant - Sichuan, Beijing, Shanghainese, and other regional dishes. Small, fine-dining venue. River outlook, fine wooden screens carved with birds and plants, Chinese furnishings. Open all day.
Silkroad Grill Room - Western cuisine with French and U.S.s influences. Fine wines. Western setting, with small candlelit tables. Open for lunch and dinner.
River Garden Coffee Shop - Busy buffet venue for breakfast, lunch, and dinner, as well as afternoon tea. Asian and Western cuisine. Overlooks river on one side, and atrium garden with waterfall on the other.
Hirata Japanese Restaurant - Japanese sushi and teppanyaki grill. Traditional Japanese setting. Warm colors, wood paneling, and soft lighting. River views.
Song Bird Living Room - Casual second floor restaurant overlooking river and atrium garden. Armchairs and low tables. Caged songbirds compete with a piano player. Small buffet breakfasts, lunches and dinners, afternoon teas, refreshments, and cocktails.
International Banquet Hall - Hosts Cantonese conference banquets for up to 600. At other times, small screens divide the space into informal areas offering dim sum and light Cantonese food. Open all day.
Tao Tao Ting Function Rooms - Four rooms with Chinese décor, stained glass panels, and sofas. When not in use for business functions, offers private dining. Cocktails and Cantonese food; other cuisines on request for business functions only.
Hare and Moon Bar - Lobby bar with wines, spirits, and snacks. River views and Chinese-style furnishings. Open mid-morning until late.
River Garden Barbecue - Riverside buffet dinners. Informal setting with wrought-iron furniture. International cuisine. Outdoors; operates in fine weather only.
Deli Shop - Pastries, salads, hot and cold drinks.
Renovations and Closures
This property will be closed from 15 September 2011 to 31 October 2012 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Recreation
The White Swan has two outdoor swimming pools, one freeform for relaxation and the other for exercising/lap swimming. The health club offers a fitness center with aerobics classes, as well as a spa tub and sauna. The men's section also has a steam room.
Shamian Island is a quiet residential area with limited traffic. Its tree-lined streets and riverside promenade provide good walking and jogging venues. Locals also do their exercises and tai chi early in the morning, and there is a children's playground. Several tennis courts are available for hire. The Guangzhou Luhu Golf and Country Club is 7.5 km (4.6 miles) from the hotel. Visits can be arranged through the hotel and cost RMB 300–500 (US$37–$62) per round per person for nine holes, RMB 350–600 (US$44–$72) for 18 holes (including the green fee, but not cart and caddie). Fees subject to change without notice.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 9 results (of 9)
out of 9 reviews
“Definately Top Notch Hotel”
Service was amazing, the hotel was beautiful with so many different types of restauraunts and the waterfall from the pogoda and bridges and ponds fill ed with huge Koy were an enjoyment to see everytime you arrived. The buffet restauraunt by the river was scenic also. Security was really good on every floor all connected together. The area around the hotel was catered to tourists.
“A very nice place to stay in Guangzhou”
This is a nice place to stay for a special treat if you are travelling with your spouse. Elegant and relaxed. Very nice facilities and restuarants. Nicely set up for your comfort. A lot of people adopting children in China stay here, which can be a little disconcerting to some. But all in all, one of the nicest places I stayed at in Guangdong, and my wife and I enjoyed the break from the hotels we stayed in for business.
“Can't wait to go back”
Overall this hotel is o,k but only too far to go to the airport also is very hard to find a foot massage palace surrounding the hotel. Is better off surrounding the hotel area has a big shopping mall .
“Enjoyed the stay”
The hotel staff were helpful and courteous. The room was clean and comfortable.
“Good hotel”
Good hotel but a couple of thinsg need attention OUr room had a balcony but you cannot or are not allowed to access it, windows bolted. The pool needs attention, looks deteriorated. All else is great including the food on site...good variatey of chinese and western
“Easiest option in Guangzhou”
This hotel is always our choice as they seem to understand European choices better than others in this city of few choices. Not a flashy place but clean quiet and orderly. Good but expensive eve buffet, reccomend oysters and caviar! Business centre can be a bit pedantic. Friendly room staff.
“Good value. Nice hotel”
I recommend it
“Better than I expected”
I've stayed at the White Swan probably dozens of times since 1981. We even stayed there when we adopted our Chinese daughter in 1998. It has been renovated several times over the years and looks good right now. Since the American Consultate moved it has lost some charm. It is "nice" but not great, a bit pricey for what it offers. The neighborhood has declined and it isn't really fun to stroll the streets around the hotel. if you go however, its is worth it to visit one little shop near the former American Consulate owned by a young man named "Dong" who will charm you with his English, tell you tales about saving street cats and dogs and make you tea while you shop. One bad note - we had a very bad experience in the hotel's restaurant. The manager and the receptionist were rude. When we complained, we were met with blank stares.
“Terrible Service”
I requested a room close to the elevator due to mobility problems, I was given a room furtherest from the elevator. I had the "Do not disturb" sign on the door, and house keeping keeps ringing the door bell and phone to ask if I need the room cleaned. I wanted to exchange money into RMB, the hotel did not have sufficient cash to cover the exchange. The bed smelled bad. The none-smoking floor had smokers staying in it. I could go on, but you get the idea.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 9 results (of 9)
The preferred airport for White Swan Hotel is Guangzhou (CAN-Baiyun Intl.) - 33 km / 20.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
