"This was one of the most poorly maintained properties we’ve stayed at in a long time. It is clear that the ownership is trying to cut expenses at every corner. When we walked into the lobby for the first time the place felt ‘closed’ due to how dark it was. Only minimal lighting was being used. The lobby was a little hot but nothing compared stepping out of the elevator and into the hallway of our floor. It was so hot it initially took our breath away. I honestly think the floor AC had been turned off. Not just set to a high setpoint, but off. We went to our room, AC was off in there as well. Not surprised, but it did work fine once placed in service. It just took a while to cool down. Carpets were very dirty. Considering how many pieces of small trash that were scattered about, It’s hard for me to believe they were vacuumed after last visitors. The toilet seat was severely loose, stained and damaged. Replacement would be a super easy and cheap replacement to avoid negative reviews. Bed and linens appeared to be okay. Definitely low end quality but seemed clean. We would not recommend this hotel to anyone else. And to reiterate, I don’t know what it takes to qualify for a Best Western “Plus” status, but this one definitely shows the system BW has in place for qualifying is majorly flawed. We will not be back to this property for sure and BW has lost any further visits from us as well. BW needs a serious sit down with the owner/operator about representing them well"
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