PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Luxury Room Club Sofitel 1 King bed - Premium rate | |||||||||||||||
| |||||||||||||||
| Superior Room King - Premium rate | |||||||||||||||
| |||||||||||||||
| Luxury Room 1 King Bed - Premium rate | |||||||||||||||
| |||||||||||||||
| Superior Room Twin - Premium rate | |||||||||||||||
| |||||||||||||||
| Luxury Room 2 Single Beds - Premium Rate | |||||||||||||||
| |||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Sofitel Plaza Hanoi features 2 restaurants, serving breakfast, lunch, dinner and Sunday brunch. The property provides 24-hour room service. The full-service spa at this hotel features massage and treatment rooms, facial treatments, body treatments and beauty services. In addition to an indoor pool, Sofitel Plaza Hanoi provides a health club, a spa tub, a sauna and a steam room. Business-related amenities at this 5-star property include complimentary wireless Internet access, a business center, a technology help desk and technology support staff. Meeting facilities include conference rooms, a ballroom, exhibit space and banquet facilities. Transportation options at this property include an airport shuttle (surcharge) and a train station pick-up service (surcharge). This 5-star property also offers a bar/lounge, a poolside bar, and fitness facilities. Onsite parking is complimentary. Sofitel Plaza Hanoi has designated areas for smoking.
Rooms
Sofitel Plaza Hanoi offers 317 guest rooms. High-definition televisions come with satellite television channels. Complimentary high-speed (wired) Internet access is provided along with direct-dial phones and in-room safe. Mini bar and coffee/tea maker are available in guest rooms. Bathroom includes separate bathtub and shower, handheld shower, bathrobe and slippers. Rooms are facing to lake or river views. Amenities available on request include irons/ironing boards and wake-up calls. Rollaway beds are also available. A nightly turndown service and housekeeping are provided.
Room Amenities
Dining
Sofitel Plaza Hanoi features 2 restaurants and 3 bars. 24-hour room service is available.
Brasserie Westlake restaurant serves breakfast, lunch and dinner. This restaurant offers a wide array of Asian and International buffet as well as a delectable a-la-carte.
Ming Palace restaurant - a fine destination to enjoy Cantonese and Vietnamese cuisines with over 80 courses of Dim Sum specials.
Showing 1 - 10 results (of 11) · See more Sofitel Plaza Hanoi reviews
out of 11 reviews
“Good thansk”
All good.... Only stay in Hanoi if you have too or just head to the Junk boats
“Review of Sofitel hotel - Hanoi”
Excellent hotel in a good location. The room I was in offered the overall view of the 2 lakes. This hotel is recommended.
“Nice Hotel, very good value when paying with AU$”
We were extremely pleased with our 6 night stay at Sofitel Plaza Hanoi. While it is a around 2km from the 'Old Quarter', it is a relatively easy walk if you are not in a hurry otherwise just catch a taxi for around US$2
“Beautiful Hotel”
Great hotel. Very clean. Recommend club level. Only downside is that it is away from the city centre.
“Good hotel”
Excellent hotel, very well run. Very good food, including breakfast, smooth service. Location a bit away from the center, but taxis are waiting, and the ride takes 10-15 minutes. The upside is - easier access to the airport, which considering the mad traffic can be important.
“GOOD HOTEL”
Good Hotel, good coffe, good spa, teaming room and swiming pool for all seasons.
“Great but can do better”
We very much liked the Sofitel Plaza Hanoi although we found it quite a long way from most attractions, and the area is not ideal. We had breakfast in the hotel on only one occasion - very expensive, and nothing outstanding. We really enjoyed the food and atmosphere in the Ming Palace restaurant - great quality and good value for money. We didn't dine in the Brasserie Westlake except for breakfast as the buffet dinner was far too expensive for Vietnam. The gym was a bit disappointing with only one cross-trainer, one bike and one treadmill; also you had to walk through the weight room and around the pool to get to the cardio room (very odd layout). We also stayed in two other hotels in Hanoi; the Movenpick and Conifer Boutique. For location and price I would rank them higher than Sofitel Plaza Hanoi.
“Great value for money”
I was at Sofitel Hanoi for 3 nights. Excellent hotel, great swimming pool. Staff efficient, helpful and very kind. I would definitely go back again.
“Nice hotel”
Stayed 3 nights at the Sofitel Hanoi Plaza. Overall, it was a nice experience. The room was a very good size and the view overlooking the lake was beautiful. The location is good although it is a cab ribe to get to the old part of town. You can walk to Ho Chi Mihn museum in about 15 minutes. Breakfast buffet was really good and cheap for what you got. My one little complaint was that the some of the staff's english was not very good so we often had to explain things to two or three people before someone knew what we wanted. But overall, it was nice and would recommend.
“Great business hotel and pleasant experience.”
The hotel is well maintained (although they have been having some problems with their sewer systems and are struggling to get it sorted. The staff are knowledgeable and eager to please, and the hotel rooms are nice with reasonable views. The drawback to the hotel is the location, as relevant to eating places or proximity to any kind of shopping or tourist place. Otherwise it is a great hotel and reasonable value.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 10 results (of 11) · See more Sofitel Plaza Hanoi reviews
The preferred airport for Sofitel Plaza Hanoi is Hanoi (HAN-Noi Bai Intl.) - 18.6 km / 11.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
