Property grounds
Check availability

Reviews of Hôtel L'Europe

4 out of 5
Hôtel L'Europe
15 Route de Neuf-Brisach, Horbourg-Wihr, Haut-rhin

Reviews

8.4

Very good

Rating 10 - Excellent. 197 out of 475 reviews" "
Rating 8 - Good. 189 out of 475 reviews" "
Rating 6 - Okay. 57 out of 475 reviews" "
Rating 4 - Poor. 25 out of 475 reviews" "
Rating 2 - Terrible. 7 out of 475 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia

Stayed 1 night in Dec 2023
Response from Hotel l'Europe on 29 Dec,2023
Merci beaucoup pour votre note !

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Hassle free car park. Only stayed 1 night but would stay again
Stayed 1 night in Oct 2023
Response from Hotel l'Europe on 23 Oct,2023
Thank you very much for your comment ! hope to see you soon

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with easy access from main road. Staff were polite and friendly. We had booked a room with a terrace thinking that it would be on the ground floor...it was on the first floor, and terrace meant balcony. (Just in case this is important for anyone). There is a lift, but this was out of action and being repaired on our arrival. The room was clean and spacious, the balcony a nice outside space with table and chairs. Breakfast was good with lots of options.
Stayed 1 night in Oct 2023
Response from Hotel l'Europe on 23 Oct,2023
Thank you very much for your feedback. Indeed, our lift was under maintenance but our team is always here to assist you with luggages. Regards

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel l'Europe on 4 Sept,2023
Un grand merci Simon pour votre superbe note !

10/10 Excellent

Baldomero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only personal discontent was the pillows!!
Stayed 1 night in Jul 2023
Response from Hotel l'Europe on 4 Sept,2023
Dear Baldomero, Thank you for your mark and we are very sorry that you didn't appreciate our pillows which we take good note. Regards

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel l'Europe on 20 Feb,2024
Merci pour votre superbe note sur votre séjour

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a lovely stay, very nice hotel. It is a long way from the centre of Colmar so you need to drive and try to park or catch the bus or taxi. The restaurant was closed the whole time we stayed .
Stayed 4 nights in Apr 2023
Response from Hotel l'Europe on 10 Oct,2023
Thank you for your feedback. Our hotel is located 3km far from the city center. We recommend to use your car, the public bus or to order a taxi to get to the city center. Regards

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are very old and need updating
The advertising photos lookk great but the room that we were allocated needed updating. I would not book here again.
Stayed 1 night in Mar 2023
Response from Hotel l'Europe on 10 Oct,2023
We are very sorry to hear that you didn't appreciate your stay and the room booked. We have different styles of rooms, traditionnal and modern. You can always ask our team to assist you in booking your room type. regards

10/10 Excellent

ADELA REBECA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Leann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday hotel
This hotel was so warm and welcoming. They had chaud vin for arriving guests coming in out of the cold. The rooms were very clean. The staff was very helpful in helping us to get transportation. The breakfast was worth the price with lots of options. I would definitely stay here again!
Stayed 2 nights in Dec 2022

10/10 Excellent

Laurent

Stayed 1 night in Nov 2022

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル設備は清潔で綺麗でした。コルマールの街からは徒歩圏内では無いですが、ホテルから歩いて10分ぐらいのバス停から街まで10分程度でした。夜遅くまで、バスは走っていました。
Stayed 2 nights in Dec 2021

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. Nice room. Close to Downtown.
Stayed 2 nights in Dec 2021

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Fine for sleep only
Our room was great, spacious clean and comfortable. However we expected after a 12 hour drive to be able to take dinner in the hotel rather than have to go out searching for food. We were told the restaurant was full but we could have bar food, this seemed little more than snacks so we were disappointed and didn’t take breakfast. The boulangerie across the road provided delicious pastries and coffee with outside tables.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice clean hotel with onsite parking and restaurant. Very friendly and helpful staff. Internet is included. Over the road from the hotel you also have restaurants, bakery and super market (all at walking distance),
Stayed 1 night in Feb 2020

6/10 Okay

Sin

Liked: Cleanliness, property conditions & facilities, room comfort
Above average, but be aware of check in hour
It’s above average in general, clean and tidy hotel, 8 minutes drive to colmar. However, they claimed 24-hour check in while it’s not true. You can only check in after 3pm. For its price, I may choose something else.
Stayed 1 night in Dec 2019

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Ultra clean hotel. But I wish they’d tone down the aircraft hangar bright lighting in the restaurant and the bar area. Not so much a restaurant but an airport terminal absolutely no atmosphere although the food was fine.
Stayed 1 night in Oct 2019

6/10 Okay

Amy

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed one night as a stopover. Hotel pool left a lot to be desired. Although expected to be busy it definitely didn’t feel clean, grotty and broken tiles, tissue floated past me as I tried to swim so made a hasty exit, it was very small and not enough sun beds inside or out. We ate out as the restaurant didn’t cater for vegetarians, so cannot comment on the dinner, but the breakfast wasn’t the greatest for 15 euros a head. Disappointing all around.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Very good facilities, situation, parking. Friendly considerate staff. Easy access to city by bus. Strongly recommended
Stayed 1 night in Jun 2019

10/10 Excellent

anonymous, NC USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean with A/C provided. It was very comfortable stay for our family. We feel very safe. It's located located reasonably close (10 min. drive) to Colmar (La Petite Venice).
Stayed 2 nights in Jun 2019

2/10 Terrible

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not in Colmar
This hotel calls itself Hotel Europe Colmar. The drawback is that it’s not in Colmar which is about a 15-20 Euro cab ride away. Cabs are also like hens teeth so waiting around in the cold for buses that don’t turn up when all you want to do is pop back to your hotel is not fun. I would mark this very corporate hotel as OK if you needed to stay in a dreary town with nothing to do. For visitors wishing to go to Colmar make sure you’re hotel is in Colmar.
Stayed 2 nights in Dec 2018

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
This is a mixed review. The facility is beautiful, the rooms great. I’m not sure if the staff is inexperienced, overwhelmed or just dismissive, however at check in we were told that the “goodies” set out in the lobby (cookies and hot wine) were for the guests. We went to the room, left our stuff and came back. When wwe stepped up to a table we were quickly told NOT THAT and shown to another table behind a screen. (That is for a different group) OK. No problem. We took a cup and cookie and went to sit down. We were quickly told YOU CAN’T SIT HERE (in the lobby) because a group will be here in a few hours(!) It quickly became obvious that we were welcome ONLY to stay in ou room and out of the way or out of the building. I sincerely hope this is not their norm.
Stayed 1 night in Nov 2018

8/10 Good

Kath, Northampton,England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,lovely room with large shower room with views of open fields. Warm and comfortable. Only negative was sink in bathroom didn't drain away very well.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at
we stayed here for an extended weekend to visit Colmar and the nearby wine region. the hotel was very clean and the staff were helpful. The spa area is not big, but big enough to enjoy, if there aren't many people in it.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
hotel near center
hotel Leurope is close to center of the city where with a 5-10 min ride you can reach the center
Stayed 1 night in Apr 2018

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 3 Day Stay
The family room was very clean, of a good size and had the possibility to separate both bed rooms
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a quiet location close to Colmar. Great spa, nice restaurant. Highly recommended.
Stayed 3 nights in Oct 2017

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with very comfortable bed
Stayed 1 night in Sep 2017

10/10 Excellent

James, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edge of Colmar. Easy access to town.
Great room. View over farmland. Staff a little cold but efficient. Restaurant is small and often fully booked. Beware! Nice restaurant, with friendly staff, next door at the Ibis
Stayed 4 nights in Sep 2017

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfortable hotel close to Colmar
Good hotel close to Colmar. Air conditioning did not work as well as most do, but it was good. Parking was plentiful and staff was helpful when we asked about maps and such.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
The only issue we had was because of language barrier. Otherwise stay was great

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a 4 star hotel.
Rooms lack amenities, TV satellite had poor reception. Breakfast was packed away before it officially closed and was not very good. No room service and no good chair in the room, very smalltowels. This is not 4 star. Good link to the main roads.

8/10 Good

Debbie, White Rock, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Large room and large comfy bed. Good buffet breakfast.

8/10 Good

Di, Northants

Liked: Staff & service, property conditions & facilities, room comfort
Pleasantly situated Hotel
Very pleasant stay. Swimming pool was lovely and staff helpful. We had one meal in the restaurant which was excellent. It is perfectly situated for visiting the beautiful villages of Alsace which we did as well as attending the Patchwork and Quilting Festival based in Sainte Marie aux Mines and 3 other villages. We also popped over the Rhine into Germany for a quick view of the Black Forest. Shortcomings were very poor value breakfast, of which there was little left at 9.40 one morning, and cleaning of the room was very hit and miss. We found our door wide open one evening when we returned from a day out!

10/10 Excellent

Mark, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
Wonderful, the hotel was great reception helpful, breakfast need to be a little more helpful and on top of th service

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Cozy Room, Loving It!
For the honeymoon trip which me and my wife spent 2 weeks over cities in Germany, France and other Europe countries, I think the stay at this hotel is probably one of the best among the other hotels. The room is not spacious yet it gives out this really cozy feeling and the decorations and layout is very smart and I would say considerate. Concierge has friendly staffs and give you great recommendations on places/restaurants to go. Had a real enjoyable time here though swimming pool is a bit too small and may need some renovation on relevant facilities. Last but not least, FREE PARKING!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close enough to major road.
Travelling back to UK from Italy, great stop. Lovely pool to swim after long journey. Good restaurant and friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The place was nice and remodeled. Everything was new. The hotel is a bit of a trot from Colmar. But by car it is about 10 minutes. The price was great for what we had.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael, Chorley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Alsace
Quick stopover on the way back from Italy. Our son enjoyed the pool after a long day in the car and we had an excellent meal in the restaurant, served by a charming and very helpful waiter.

8/10 Good

Frankie, Longueuil, Qc

Liked: Cleanliness, staff & service
Convenaient location in The heart Of Alsace
Convenient "home base" to visit "route des vins" & route des crêtes" in Alsace. Pur room was small And has shower stall only, recently decorated, equipped with small fridge and kettle. Quiet, safe and easy access to highways & Colmar.

10/10 Excellent

Patricia, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. Lovely restaurant but it is advisable to book ahead. Wonderful swimming pool and terrace.