Outdoor pool

Reviews of Silverland Ben Thanh

4 out of 5
Silverland Ben Thanh
14-16 Le Lai Street, Ben Thanh Ward, District 1, Ho Chi Minh City

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 55 reviews" "
Rating 8 - Good. 8 out of 55 reviews" "
Rating 6 - Okay. 4 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and close to the markets
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Excellent and attentive staff.
Stayed 1 night in Feb 2024
Response from Ben Thanh Xin Chao Theresa on 29 Feb,2024
Ben Thanh Xin Chao Theresa,Thank you very much for your excellent feedback of your stay with us. It gives us great joy and pride to hear that you had such a wonderful experience and that every aspect of our services exceeded your expectation. Your recommendation truly validates our efforts and fuels our dedication to continue delivering exceptional services. We thank you again for choosing us and look forward to welcoming you back soon to this lively city. Best regards,Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Love the afternoon tea and how clean it is.
Stayed 2 nights in Feb 2024
Response from Ben Thanh Xin Chao Alexandra on 22 Feb,2024
Ben Thanh Xin Chao Alexandra,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Peter J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in District 1 rooms where comfortable quiet and next door to Ben Thanh market.Highly recommend
Stayed 2 nights in Feb 2024
Response from Ben Thanh Xin Chao Peter J on 16 Feb,2024
Ben Thanh Xin Chao Peter J,Thank you for your kind review of our hotel.We're thrilled to learn about your wonderful experience, and it is truly a great honor to know that we succeeded in making your stay extra special.Thank you for choosing to stay at Silverland Ben Thanh and we wish to welcome back you very soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Aashna

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very helpful and friendly. The hotel is also located perfectly, close to many restaurants and near shopping. Highly recommend
Stayed 5 nights in Jan 2024
Response from Ben Thanh Xin Chao Aashna on 1 Feb,2024
Ben Thanh Xin Chao Aashna,Thank you very much for your rating of Silverland Ben Thanh. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Hkyet Myu Htoi

Response from Ben Thanh Xin Chao Hkyet Myu Htoi on 24 Jan,2024
Ben Thanh Xin Chao Hkyet Myu Htoi,Thank you very much for your kind review of our hotel. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectations. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Sophie

Stayed 3 nights in Jan 2024
Response from Ben Thanh Xin Chao Sophie on 13 Jan,2024
Ben Thanh Xin Chao Sophie,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is stunning and in a great location. Service was lacking at points including needing to ask twice in one day for our room to be visited by housekeeping (it was 5pm the second time we spoke with front reception), maintenance was being done on our first night in the room next door at 9.30pm and the restaurant mixed up our order multiple times when we dined there for dinner. The facilities of the hotel cannot be faulted and the breakfast was brilliant.
Response from Ben Thanh Xin Chao Megan on 9 Jan,2024
Ben Thanh Xin Chao Megan,Thank you for taking the time to share your feedback about your recent stay with us. As we strive to provide exceptional services to our discerning guests every day, we regret to learn that we fell short in certain aspects of your stay. This is not reflective of our usual standards, and we assure you that your feedback will be seriously considered as an opportunity to improve and enhance our guest experience. Once again, we apologize for any shortcomings during your stay.Thank you for choosing Silverland Ben Thanh and we hope to have a chance to welcome you back with exceptional services that our hotel is known for.Best regards,Huu Pham (Mr.)Front Office Manager

4/10 Poor

Jason

Stayed 3 nights in Jan 2024
Response from Ben Thanh Xin Chào Jason on 29 Jan,2024
Ben Thanh Xin Chào Jason, We appreciate you taking the time to post your comments describing the challenges you faced during a recent stay at our hotel. Although we thought at the time of meeting at the hotel, your concerns and subsequent offers of goodwill has enlightened your stay for the remainder of your time with us.Our staffs are exceptionally passionate about our guests and the service that they provide. I think that is reflected the comment that we have received previously and believe that on this occasion every effort was made to make your stay a comfortable as we could.We are sincerely sorry that your expectation was not met and that your overall perception of Ho Chi Minh City has not been tainted.Once again, thank you for your business and kind understanding.Best regards,The Hotel Management

6/10 Okay

Ravi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is newly renovated which is a plus. The breakfast is really bad. Not much options. The egg station was appalling. My order had hairs inside and most dishes made are still raw
Stayed 5 nights in Dec 2023
Response from Ben Thanh Xin Chao Ravi on 1 Jan,2024
Ben Thanh Xin Chao Ravi, Thank you for taking the time to share your experience with us.We're sorry to learn of your recent experience at our restaurent. We strive to provide our guests with exceptional service and an unforgettable dining experience. We deeply regret that we fell short of your expectations on this occasion. Your feedback is appreciated, and we will take the necessary steps to ensure that our service is more efficient in the future.Once again, please accept our apologies for the inconvenience caused. We look forward to another opportunity to provide you with an exceptional experience at Silverland Ben Thanh in the near future.Best regards,Huu Pham (Mr.)Front Office Manager

10/10 Excellent

MATHEW

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with wife and our 10 year old son. We liked the pool, breakfast and the banh mi from the market across the road.
Stayed 5 nights in Dec 2023
Response from Ben Thanh Xin Chao MATHEW on 1 Jan,2024
Ben Thanh Xin Chao MATHEW,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that our central location added to your overall experience and our service left such a positive mark on your stay. Thank you again for choosing to stay with us. We look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a central location, got upgraded supposedly due to previous guest checking out late. Service is very good, overall aesthetics is very nice (reminds me of a more expensive hotel, myst dongkoi), jacuzzi bathtub a nice bonus. Our particular room faces the main street, it get full on morning-afternoon sun so it get quite warm, our aircon does not seem to be working at its full potential as despite setting it to16 degrees, it feels like a 25-26. But we were too lazy to move else given the service level, i'm sure the staff/manager would gladly move us. Overall very satisfied with the stay.
Stayed 2 nights in Dec 2023
Response from Ben Thanh Xin Chao Cheong on 23 Dec,2023
Ben Thanh Xin Chao Cheong,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It brings us great pleasure to hear that our service have lived up to your expectations. We thank you again for visiting us and look forward to welcoming you back very soon for another memorable stay. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful hotel and excellent services!
Stayed 2 nights in Nov 2023
Response from Ben Thanh Xin Chao Anonymous on 5 Dec,2023
Ben Thanh Xin Chao Anonymous,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Yu Ling Elynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb, walkable to almost anywhere. Room is comfortable, uniquely designed and very clean. Staff is friendly too! Love it!
Stayed 5 nights in Nov 2023
Response from Ben Thanh Xin Chao Yu Ling Elynn on 5 Dec,2023
Ben Thanh Xin Chao Yu Ling Elynn,Thank you for your kind review of our hotel. We're thrilled to learn about your wonderful experience, and it is truly a great honor to know that we succeeded in making your stay extra special. Thank you for choosing to stay at Silverland Ben Thanh and we wish to welcome back you very soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Roberto

Stayed 4 nights in Nov 2023
Response from Ben Thanh Xin Chao Roberto on 18 Dec,2023
Ben Thanh Xin Chao Roberto, Thank you very much for taking the time to share your wonderful experience at our hotel. We are thrilled to read your glowing review and are delighted to hear that you found our property to be exceptional. It is heartwarming to know that our dedicated team members left such a positive impression on you. Once again, we thank you for visiting us and look forward to welcoming you back soon to this lively city. Kind regards, Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Foo Wah Irwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, from staff service to room condition to location to breakfast buffet etc. Just so good. Thanks to all at Silverland Ben Thanh for a comfortable and memorable stay.
Stayed 3 nights in Nov 2023
Response from Ben Thanh Xin Chao Foo Wah Irwin on 24 Nov,2023
Ben Thanh Xin Chao Foo Wah Irwin,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that our central location as well as our impeccable service added to your overall experience and our staff left such a positive mark on your stay. Thank you again for choosing to stay with us. We look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

8/10 Good

Catherine

Stayed 3 nights in Nov 2023
Response from Ben Thanh Xin Chao Catherine on 21 Nov,2023
Ben Thanh Xin Chao Catherine,Thank you very much for your kind review of our hotel.We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to my partner and I expectations, Staff are all friendly, polite and professional i would recommend this stay to anyone visiting the city
Stayed 4 nights in Nov 2023
Response from Ben Thanh Xin Chao Brendon on 18 Nov,2023
Ben Thanh Xin Chao Brendon, Thank you very much for your kind review of our hotel.We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Your words are truly appreciated to help us in our efforts to consistently provide the highest level of services and facilities to our guests,We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Ho Chi Minh City
The hotel is located in a convenient location right beside Ben Thanh market, and within walking distance to various food options, spas and attractions. The staff were very friendly, helpful and polite. Will definitely come back here next time!
Stayed 3 nights in Nov 2023
Response from Ben Thanh Xin Chao Anonymous on 13 Nov,2023
Ben Thanh Xin Chao Anonymous,Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you thoroughly enjoyed your stay with us and that our interior design as well as our friendly staff left such a positive impression on you. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover this focus is noticed. Once again, thank you for visiting us and we look forward to welcoming you back soon for another memorable stay in this lively city.Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short getaway
Hotel staff are extremely nice and friendly. Rooms are spacious, clean and comfortable. Beds are firm and not soft to provide a good night sleep. Breakfast could be do better with more varieties. A lot more convenient if we were provided with equal number of room keycard.
Stayed 2 nights in Nov 2023
Response from Ben Thanh Xin Chao Wendy on 11 Nov,2023
Ben Thanh Xin Chao Wendy, Thank you for taking your valuable time to post your review for your recent stay with us. We are delighted to learn that you had a fantastic stay with us, particularly appreciated the hotel facilities as well as excellent service from our staff who made your stay more memorable. Please rest assured your candid feedback about the breakfast will be addressed for necessary improvements. Again, thank you so much for providing your valuable feedback and we hope that your travels will bring you back to stay with us soon. Best regards,Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Ky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New style structures (Flintstones, cartoonists) clean, staffing politely, helpful in directions to city and around where good eateries.
Stayed 3 nights in Nov 2023
Response from Ben Thanh Xin Chao Ky on 9 Nov,2023
Ben Thanh Xin Chao Ky, Thank you very much for your kind review of our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

8/10 Good

Rahimah

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2023
Response from Ben Thanh Xin Chao Rahimah on 7 Nov,2023
Ben Thanh Xin Chao Rahimah,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Jia Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time at Silverland. The service staffs were amazing and the hospitality was top-tier. We’ll be back!
Stayed 3 nights in Oct 2023
Response from Ben Thanh Xin Chao Jia Min on 23 Oct,2023
Ben Thanh Xin Chao Jia Min, Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It brings us great pleasure to hear that our service have lived up to your expectations. We thank you again for visiting us and look forward to welcoming you back very soon for another memorable stay. Best regards, Huu Pham (Mr.) Front Office Manager

8/10 Good

KIM, San marino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Ben Thanh Xin Chao Kim on 23 Oct,2023
Ben Thanh Xin Chao Kim, Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It brings us great pleasure to hear that our service have lived up to your expectations. We thank you again for visiting us and look forward to welcoming you back very soon for another memorable stay. Best regards, Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Lau, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with just a few minutes walk to Market, Massage, Food and Bars. Staff & service was great - Was upgraded to a room with windows with Jacuzzi! Had early check-ins (9.30am). Room was clean and had complimentary drinks in my mini-fridge. Room for improvement: Limited breakfast and coffee variety (No Flat White). In the end, i had double espresso instead. Overall, it was an awesome experience staying in the hotel and would be sharing and recommending to my family and friends.
Stayed 3 nights in Oct 2023
Response from Jennifer Lam (Ms.) on 15 Oct,2023
Ben Thanh Xin Chào Lau,Thank you for taking your valuable time to post your review and rating us 5* for your recent stay on Expedia,I’m delighted to read that you had an awesome stay with us; particular highlighting the hotel great location, the cleanliness of your room with free mini bar as well as friendliness and helpfulness of our staff services. It is always encouraging to read that our guests are satisfied with hotel facilities and service. Please rest assured your kind words have been passed on to our staff; this will certainly motivate us all to keep up the good work. We thank you for your continuous support and look forward to serving you again soon.Kind regards,Jennifer Lam (Ms.)Operation Manager

10/10 Excellent

Karine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superbe hotel proche du marché très bon petit dej chambre design et calme restaurant rooftop 😍 très beau spa sauna hammam piscine sur le toit personnels attentionnés ( hannah jennifer ) afternoon tea extra 😍
Stayed 1 night in Feb 2024
Response from Ben Thanh Xin Chao Karine on 27 Feb,2024
Ben Thanh Xin Chao Karine, Thank you so much for your amazing review! We are thrilled to hear that you had such a positive experience during your stay at our hotel. Your kind words about our impeccable service and fantastic staff truly warm our hearts. It's wonderful to know that Hannah and Ms. Jennifer along with the entire team, contributed to your positive experience. Your recommendation means a lot to us, and we would be honored to welcome you back in the future.We thank you for your continuous support and look forward to serving you again soon.Kind regards,The Hotel Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Stayed 2 nights in Dec 2023
Response from Ben Thanh Xin Chao Anonymous on 18 Dec,2023
Ben Thanh Xin Chao Anonymous , Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

8/10 Good

hyeyeon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ben Thanh Xin Chao hyeyeon on 18 Dec,2023
Ben Thanh Xin Chao hyeyeon, Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

8/10 Good

Joung Tea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean.
요금이 ㆍ이상태 로 유지 된다면 적극적 으로 추전ㆍ객실상태ㆍ조식ㆍ두가지는 요금에 비해서 ㆍ청결하고 디테일 합니다 ㆍ호텔키를하나 더 달라하셔서 ㆍair con-on 상태 유지하세요ㆍ 에어컨 ㆍ약합니다ㆍ
Stayed 1 night in Dec 2023
Response from Ben Thanh Xin Chao Joung Tea on 15 Dec,2023
Ben Thanh Xin Chao Joung Tea,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Please rest assured your candid feed back will be addressed and we will take the necessary steps for constant improvement.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ben Thanh Xin Chao Christian on 15 Dec,2023
Ben Thanh Xin Chao Christian,Thank you very much for taking the time to share your wonderful experience at our hotel. We are thrilled to read your glowing review and are delighted to hear that you found our property to be exceptional. It is heartwarming to know that our dedicated team members left such a positive impression on you. Once again, we thank you for visiting us and look forward to welcoming you back soon to this lively city. Kind regards, Huu Pham (Mr.) Front Office Manager

8/10 Good

Frøydis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Ben Thanh Xin Chao Frøydis on 7 Dec,2023
Ben Thanh Xin Chao Frøydis,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

international

Stayed 1 night in Dec 2023
Response from Ben Thanh Xin Chao international on 5 Dec,2023
Ben Thanh Xin Chao international,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Olena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and new. We had honeymoon and the hotel prepared for us flowers and bottle of wine as a complement which was very nice. Also the hotel offers amazing breakfast and afternoon tea with the great selection of sweets and snacks. We really enjoyed our stay and if we come back to Ho Chi Minh we will not even consider other options but Silverland.
Stayed 3 nights in Nov 2023
Response from Ben Thanh Xin Chao Olena on 18 Nov,2023
Ben Thanh Xin Chao Olena, Thank you very much for your kind review of our hotel. We're delighted that you had a comfortable and enjoyable stay, and we truly appreciate your high recommendation. It's wonderful to know that you enjoy our dinning offers as well as the warm hospitality service of our associates. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover this focus is noticed. Once again, thank you for visiting us and we look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Ben Thanh Xin Chao Kim on 12 Nov,2023
Ben Thanh Xin Chao Kim, Thank you very much for your kind review of our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Huu Pham (Mr.) Front Office Manag

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ben Thanh Xin Chao Anonymous on 7 Nov,2023
Ben Thanh Xin Chao Anonymous,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager

10/10 Excellent

Victor miguel

Stayed 3 nights in Nov 2023
Response from Ben Thanh Xin Chao Victor miguel on 25 Nov,2023
Ben Thanh Xin Chao Victor miguel,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience. Best regards, Huu Pham (Mr.) Front Office Manager