GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
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Suite - Advance Purchase
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Club Room - Advance Purchase
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Deluxe room - Advance Purchase
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Superior Room - AdvancePurchaseNonRefund
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Superior Room Twin
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in EarthCheck Silver Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Complimentary personal training sessions are available at the 45-square-meter (489-square-foot) health club, which also includes weights, exercise bikes, and treadmills. A rooftop, Roman-style pool is heated in cold weather and features an adjoining room with a glass-domed roof that can be used for private functions. Tour assistance is also available to guests. The entire property was renovated in June 2010.
Dining options include 2 cafés, a Cantonese restaurant, a coffee house at street level, and a bar.
Valet parking:
HK$50 (US$7+) per hour (minimum 2 hours).
Business center:The 25-square-meter (270 square-foot) business center has two computers, high-speed Internet access, a fax machine, and photocopier. Secretarial services are available. Surcharges apply for all business services:
Printing: HK$15 (US$1–5) per copy
Photocopying: HK$5 (US$0.65) per page
Internet access: HK$40 (US$5–$15) per 15 minutes
Wireless prepaid card: HK$125 (US$15–$25) per two-hour period
Fee(s) subject to change without notice.
Internet access: E Point - PCs and printer with free Internet access for use by in-house guests.
Conference/function room(s): Three ballrooms hold 250–550 people, cocktail-style. All rooms come with audio-visual support. The poolside area and the garden terrace can also be used for outdoor events.
Rooms
Eaton Smart, Hong Kong's 465 guestrooms are spread over 21 floors; all provide city views. Decorated mostly in white, they offer bedside electronic panels controlling lighting, radios, and alarm clocks. Accommodations offer complimentary high-speed wireless Internet, TVs with 25 satellite channels and pay movies, phones with voice mail and wake-up calls, safes, coffee/tea makers, minibars, and complimentary bottled water. Rollaway beds are available for a fee.
Room Amenities
Dining
Yagura - A hotspot in Kowloon for relaxed Japanese dining. Offers sushi and izakaya-style dishes designed to be shared.
Yat Tung Heen - Guests can enjoy Cantonese cuisine at this award-wining restaurant. Featuring an extensive menu including Dim Sum, Double Boiled Soup, fresh seafood, and seasonal specialties.
Metro Buffet & Grill - Interactive dining experience with show kitchen. Modern design featuring a stainless-steel and marble buffet and grill counters. Local and international fare served for breakfast, lunch, and dinner. Supper buffet with an extensive a la carte menu and wine list.
Metro Lounge - Relaxed environment for breakfast meetings, light lunches, afternoon teas, or dinners. Guests can enjoy loose leafed teas and herbal tisanes, along with draft beers, classic cocktails and boutique wines.
T Bar - The vibrant social hub of the hotel. Offering tea, coffee, beers, wines, cocktails, and innovative bar snacks.
T Garden - An ideal garden oasis offering ice cold local and imported beers, seasonal crisp rose, white and red wines. Thirst quenching mojitos, watermelon smashes and a selection of platters.
Main St Cafe - Freshly brewed coffee from the finest coffee beans. Breakfast, lunch, and dinner combos available. Discount offered to guests who present key card.
Room service is available 24 hours a day.
Recreation
Eaton Smart, Hong Kong's rooftop heated pool is lined with balusters and overhanging flowering plants. A neighboring room with a glass-domed roof can be used for banquets and private functions. The 45-square-foot (489-square-foot) fitness center has treadmills, stationary bikes, weights, and other fitness machines. Services of in-house personal trainers are complimentary.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 496) · See more Eaton Smart, Hong Kong reviews
out of 496 reviews
“Pleasantly Surprised”
We were in this hotel for 4 nights in Feb 2012. Our deluxe room on the 13th floor was surprising larger than what we have expected in HK. All the amenities in the newly renovated room were modern and clean. Although the hotel is located along the noisy and busy Nathan Road, we could hardly hear the traffic or noise from the adjacent suites. The staff were very helpful. Will definitely go back to Eaton when we travel back to HK next year.
“Great Hotel..”
I was really impressed with this hotel. I liked everything about it. Speedy check-in, very helpful staff who assisted us every time we asked for directions to places, taxis, umbrellas, extra bottles of water. We stayed on the 11th floor and it was spotless. The cleaners were quiet and very polite as were everyone else we had ealings with there. The hotel is very close to Temple St which I think is heaps better and cheaper than the Ladies Market. I'd be happy to stay here again when I next visit Hong Kong.
“Great location, friendly staff and great food”
Great location, great friendly staff that can speak English , great food and clean luxury room! The hotel only about 3-5 mins from the famous splendid china and the metro station just right in front your door step if you want to go to famous window of the world for only ¥2 each children under 1,2 mtr height don't have to pay for breakfast wich is only ¥80 trust me it's worthed. Me n my hubby will coming back to shenzen n definitely will stay in this hotel again **** stars hotel with ***** hotel quality
“Eaton Smart”
Location was good - 5min walk to metro. Room was small but to be expected. Variety of food at location was good. Staff were very friendly and helpful.
“Home away from home”
Very clean, comfortable and in a good position in Kowloon.
“Will come back again”
Very clean hotel, small room but good enough for sleeping. Daily upkeeps are well done. Location wise is very excellent. 4-5mins walk to Jordan MTR. Staff are friendly and professional. Check out was done in less than 15seconds. Only downside is ventilation in the toilet is not so good. Amenities can be improve. But over all a well deserved 4 stars hotel.
“Good hotel, good service, will stay again.”
We stayed in club and all was fine. In fact we worked late in the club lounge and drank coffee while we worked. As we worked after the free drink time the staff kindly volunteered to arrange a glass of wine to be sent to our room while we were at the gym. We wanted a glass of white and a glass of red - we received a bottle of each! Value for money is excellent as the prices of the waterside hotels rises steadily. I am a frequent business traveller - I shall stay here again.
“Fantastic hotel and near everything”
We stayed in 3 different hotels during our trip to the Far East and this was the best hotel we stayed in. It may not be a big name chain but we were impressed by the hotel. There was some renovation noise going on during the day but this didn't matter. If you pay a little extra for access to the E club it is so worth it. You get free access to the internet all day, great breakfast and a little buffet in the evening. Everything is great about the hotel and even the rooftop swimming pool. Stay there you won't regret it. It is great value for money and is near everything you need to be.
“A really perfect place to stay”
this hotel is in a great position for most of the sights of Hongkong. It was very comfortable and all the staff spoke English well and were very helpful. The buffets are fab. No complaints at all
“Great hotel good location”
This hotel is excellent and great value for money it is situated on Nathan Road with lots of shops within easy reach, the staff are curtious and efficient and I would be very happy to stay there again.
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Showing 1 - 10 results (of 496) · See more Eaton Smart, Hong Kong reviews
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380 Nathan Road , Jordan Kowloon, Hong Kong
Nearby Points of Interest
Location Highlights
The preferred airport for Eaton Smart, Hong Kong is Hong Kong (HKG-Hong Kong Intl.) - 24.2 km / 15.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Jordan, Hong Kong: Jordan offers a taste of authentic, working-class life. A multicultural flavor pervades, with many ethnicities calling this district home. Discover an eclectic mix of restaurants, markets, shops, offices, apartments, and hotels. Densely populated, Jordans foot and motor traffic is generally busy. Dont miss Temple Street Night Market and 14-hectare Kowloon Park.
380 Nathan Road , Jordan Kowloon, Hong Kong
