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Reviews of Hotel Dom Sancho I

2 out of 5
Hotel Dom Sancho I
Avenida Liberdade 202, 2nd Floor, Lisbon

Reviews

7.8

Good

Rating 10 - Excellent. 244 out of 1000 reviews" "
Rating 8 - Good. 449 out of 1000 reviews" "
Rating 6 - Okay. 223 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yongquan

Travelled with family
Excellent hotel, very clean, and the staff is very courteous. Very convenient location, close to public transportation, plus within walking distance to city center.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, thanks
Stayed 2 nights in Mar 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed spending the time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to public transportation
Stayed 3 nights in Dec 2023

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if you alone. Would not work for a family. Small rooms, bathrooms and small variety for the breakfast. However, very affordable and quiet place if your came to work for a few days.
Stayed 4 nights in Dec 2023

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel! It’s cute and authentic, has an amazing location, friendly staff, and is clean. It was perfect for what we needed and where we needed to be. I would definitely stay here again! My only complaint was the room did smell slightly of cigarette smoke but when we opened the window it aired out quickly.
Stayed 3 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located and is within easy walking distance of the centre of Lisbon. Or even closer for those feeling lazy to the two nearest Metro station. It was clean and good hard beds. The bathroom was on the small side which one expects from a period property. Breakfast was continental buffet style. Plentiful array of breads, meets and cheeses.
Stayed 4 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay!
Dom sancho was a little gem of a place to stay for one night on my solo trip, staff friendly, room clean with a bath! Much appreciated after walking around sightseeing all day on the hilly cobbled paths! Breakfast lovely! A Pleasant stay!
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
The location of the property is very good, but the room & bathroom we stayed in was quite small and is getting a little tired. Although breakfast was included the choices available were somewhat limited. Reception staff very friendly and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star ,
Location is good, Staff was so friendly specially Victor, he is so friendly and warm welcoming, we feel like we are at home because of good staff.
Stayed 3 nights in Nov 2023
Response from Front Desk on 4 Jan,2024
Dear Naim,Thank you for choosing Dom Sancho I Hotel for your recent stay in Lisbon.If in the future you decide to visit Lisbon, we will be very happy to welcome again you to our hotel.Sincerely,Front Desk

6/10 Okay

ADAM, Montreal

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location of the property was great. We were within walking distance of everything we needed. Although it seemed to be clean, it is very old and could use some updating. We especially did not like that there were carpets on the floors… with the bed bugs spreading lately and everything we are hearing in the news, this made us a little uncomfortable. This is the first hotel we stay in that still has carpeting. Other than that the hotel was fine and the price was good for the location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé, qualité prix c'est parfait, surtout pour le nombre d'étoiles.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ruth

Stayed 6 nights in Oct 2023

8/10 Good

e. FELIPE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very tired furnishings... bathroom ok....barr minimum amenities...
Stayed 2 nights in Oct 2023

10/10 Excellent

Florenta Carmen

Stayed 3 nights in Oct 2023

8/10 Good

Kenneth

Great location…room a little dated but bathroom had been renovated
Stayed 3 nights in Oct 2023

8/10 Good

Bryan

Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden hotel gem near Van Cleef Arpels & Prada
My wife and I were pleasantly surprised by Hotel Dom Sancho I. In fairness, if you're the type of person that needs modern luxury at a hotel; this is not your hotel. HOWEVER, if you love a quaint authentic rustic feel plus the congeniality that one would expect staying at a nice bed-and-breakfast, this hotel is for you. Nestled in between the most luxurious stores in Libson (We're New Yorkers so IYKYK), this hotel is a diamond in the rough. We caught a late flight in and booked last minute for an extremely fair price. Alexandria was so sweet and she treated us like we were her family. Negatives: no amenities. Positives: it felt like the staff loves its guests and the price was great for the location. So if you prefer a warm experience near nice shopping, safe neighborhoods, and parks, this hotel is for you.
Stayed 1 night in Oct 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the most beautiful street in Lisbon…and very walkable. Good breakfast, good shower, lovely staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service
We had a good experience at this hotel. Great location and welcoming staff. Would stay here again.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is great, and it us very easy to find and access the hotel. It is a very good place for a short trip to explore Lisbon where you only sleep in the room. For longer stays the rooms are a bit too small and not that comfortable if you want to spend time inside the hotel.
Stayed 6 nights in Sep 2023

8/10 Good

Nadeyah, Toronto

Liked: Cleanliness, staff & service
It’s a gr
Stayed 2 nights in Sep 2023

8/10 Good

Shine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommendable
Stayed 4 nights in Sep 2023

10/10 Excellent

isaura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos and all reception agents were very kind
Stayed 3 nights in Aug 2023

8/10 Good

Annabell

Liked: Cleanliness, staff & service
Very unique property. Old world charm staff was good and stay was nice. Right in the center of it all.
Stayed 2 nights in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabio, the concierge, was extremely helpful! He gave us the most amazing restaurant recommendation (Sabor a Lisboa) and we ended up going every day we were in Lisbon. He even offered to move us to a quieter room, which was very kind. The only thing I could see being an issue for some, is the temperature of the suites. The AC doesn't really do much so be prepared to sleep without a blanket at night. Overall, we would definitely stay here again!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jonathan

Liked: Staff & service
Absolutely great value for the area in Lisbon. Property is a little shabby in places, but that is quite charming. Opening up the old shutters is much more interesting than being in a hermetically sealed modern hotel room. The air conditioning was excellent and quiet, the breakfast is basic but was included in my rate. The hotel is surrounded by high end shops and good restaurants.
Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Dom Sancho is very well located, nr metro, great dinning and shopping just a few mins walk. The staff were friendly and very helpful.
Stayed 5 nights in Jul 2023

10/10 Excellent

Marston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best location if you’re in Lisbon to shop, eat, and get around the city.
Stayed 1 night in Jun 2023

10/10 Excellent

Maxim, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service
Very good location; in a nice central street, and only a 10 minutes walk from historic center. Staff was helpful, and the breakfast was good. The room is modest, and outside could get pretty noisy at night, but other than that we liked it.
Stayed 4 nights in Jun 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modest old fashioned small hotel. Staff was great and location was super close to Rossio Square.
Stayed 3 nights in May 2023

4/10 Poor

Alba

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s not to the standard/cost . Poor rooms, very expensive it’s a pension NOT a hotel and the price it’s crazy for what you get!!! Disappointed!!
Stayed 5 nights in May 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!! This is an older style Portugal hotel with older furniture and fixtures. My rate was very affordable. i would rate it 5 stars for price and location. I would have to rate my room a 3 star, which I am certain is the worst in the hotel because it abutted the kitchen and you could here lots of noise starting at 630 am with the pipes rattling and flushing. I got a great price on the room so I had no complaints.The ladies that cleaned and prepared the breakfast were outstanding!!! The desk crew were also very nice. I would definitely stay here again!!
Stayed 4 nights in Apr 2023

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly ,well situated for sightseeing, recommend !
Stayed 4 nights in Apr 2023

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Sheba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb with great shopping and dining options close by. Victor went above and beyond helping us plan our sightseeing tours in Lisbon and made our stay extra special! Obrigado!
Stayed 3 nights in Mar 2023
Response from Front desk on 1 Apr,2023
Dear ShebaThank you for have been with us.We look forward to be with us.Regards,Victor Martins

10/10 Excellent

Luma Aal-khamees

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.. Friendly staff.. Beautiful rooms.. Goood breakfaat
Stayed 4 nights in Feb 2023

10/10 Excellent

Diego

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Worn down and cheerless
Seedy hotel in a fabulous location. Service very nice, just looks like a place for spies of the 1950’s. Could use some updating. Second floor check-in, old old building that needs loving care, too. Breakfast is bare bones and the bedding looks like very dated. A one star hotel. Depressing. Staff very nice.
Stayed 3 nights in Nov 2022

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money. Windows open up to a small balcony, nice touch.
Stayed 6 nights in Nov 2022

6/10 Okay

delfim

Travelled with family
Friendley staff, confartebel rooms
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Travelled with group
Liked: Property conditions & facilities, room comfort
Nice room.
This is a nice property for a short 1 - 2 day stay. The room was as good as we needed due to the fact that we just slept and showered there. There is a nice selection at the included breakfast. Great selection of restaurants very close by. Needs better signage stating that the reception is on the second floor of the building.
Stayed 1 night in Oct 2022

8/10 Good

delfim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendley staff, and very accomadated.
Stayed 1 night in Oct 2022

6/10 Okay

Rotem

Liked: Cleanliness
because of all those little things, it get 2 stars
I got a very warm welcome from the lovely Alexandra. I got a room as I requested, a top floor with a view to the trees and the city. The location is great! And 3 min walking to the metro! The room was tiny but enough for only me, clean and organized. The bathroom was in a medium shape, they need to repair a little demeged. and the bathtub glass door didn't get till the end so a lot of water came out to the floor when i got showered. The toilet paper was so thick and cheap that I bought soft on my own. also had an outrageous noice from the ventilation fan, which desapeer if I cept the ventilation\(light) on for 5 minutes straight. The mattresses are stiff; I prefer softer. Alexandra was kind to check the problem with the noice and told me she was terribly sorry and would order a tech guy for the day after. The day after, I asked the man in the reception to fix the problem and for two more pellows and he said that they will order the tech guy to the day after, (I'm there for only 4 days) I asked to mabye change to another room tonight and he rudely said, "Im sure you'll find something over there to complain about too." At that point, I was shocked! No need to say that I didn't get my pillows and the problem did not get fixed. Except that rude guy, the other team were more than lovely. The breakfast was cheap, no vegetables, not even butter, only margarine, I ate outside. I stayed in the room and left the light in the bathroom so I wouldn't get any noice.
Stayed 4 nights in Oct 2022

8/10 Good

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Area was great, very close to downtown and very safe and friendly neighborhood. Room was small with no windows but I knew that upfront.
Stayed 4 nights in Sep 2022

10/10 Excellent

marisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a great experience will consider staying in Hotel Dom Sancho I
Stayed 3 nights in Sep 2022

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Main issue is the water system. Had to move rooms because there was no hot water. Night staff was far from helpful with just the attitude of “computer says no” and a shrug of the shoulders telling us that the system was old and didn’t work well. Once moved to a new room, the water remained tepid and never hot. Disappointing. Apart from that, the main attraction of this hotel is its central location and its accessibility to the nearby metro station Avenida. The accommodation is standard two star and nothing to write home about.
Stayed 3 nights in Aug 2022