The Banjaran Hotsprings Retreat

In addition to a full-service spa, The Banjaran Hotsprings Retreat features hot springs and an outdoor pool. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary evening social is offered on select days. High-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of limo/town car service, audiovisual equipment, and a meeting/conference room. Event facilities measuring 430 square feet (40 square meters) include banquet facilities. This luxury hotel also offers a health club, a sauna, and a steam room. For a surcharge, the property provides an area shuttle within 20 km and a roundtrip airport shuttle (available on request).

The Banjaran Hotsprings Retreat is a smoke-free property.

The hotel offers a complimentary evening social on select days.

The Pomelo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Jeffs Cellar - This bar serves dinner and drinks. Reservations are required.

Room service (during limited hours) is available.

Hot springs and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body scrubs, and body treatments. This mountain view spa is equipped with hot springs/mineral springs and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and Ayurvedic treatments.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Minimum Spring Break check-in age is 16 years old.

Debit cards not accepted

Caters to seniors

Caters to groups

Minimum guest age is 16

No cribs (infant beds) available

Early departure fee charged

No elevators

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: MYR 100 per vehicle (one way)
• Deposit: MYR 100 per stay
• Late check-out fee: MYR 1,200
• Rollaway bed fee: MYR 406 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger are not permitted from January to December. All guests staying in hotel guestrooms must be registered with the hotel. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.