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Reviews of Cowboy Village Resort

2.5 out of 5
Cowboy Village Resort
120 S Flat Creek Dr, Jackson, WY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2508 out of 3744 reviews" "
Rating 8 - Good. 971 out of 3744 reviews" "
Rating 6 - Okay. 175 out of 3744 reviews" "
Rating 4 - Poor. 63 out of 3744 reviews" "
Rating 2 - Terrible. 27 out of 3744 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the little cabins. Our stay was cozy
Stayed 2 nights in Mar 2024
Response from Cowboy Village Resort on 25 Mar,2024
Thank you for your feedback! We hope you stay again soon!

10/10 Excellent

Kai

Travelled with family
Liked: Amenities, property conditions & facilities
We love staying here! It’s so close to everything we need.
Stayed 3 nights in Mar 2024
Response from Guest Services on 22 Mar,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness
Loved the rooms and the location…. Had to walk through mud and ice to get in and out … but loved everything else
Stayed 2 nights in Mar 2024
Response from Guest Services on 21 Mar,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect! Far away enough from downtown we felt like we had some peace and close enough to walk and still feel included.
Stayed 5 nights in Mar 2024
Response from Cowboy Village Resort on 25 Mar,2024
Thank you for your feedback! We hope you stay again soon!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly staff, comfortable beds, and great location. I would definitely stay there again.
Stayed 4 nights in Mar 2024
Response from Cowboy Village Resort on 19 Mar,2024
Thank you for your feedback! We hope you stay again soon!

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cowboy Village Resort on 20 Mar,2024
Thank you for your feedback!

10/10 Excellent

cory

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Cowboy Village Resort on 20 Mar,2024
Thank you for your feedback!

8/10 Good

Anna

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small individual cabins. Great for travel with our 2 dogs. Thermostat was off so cabin was super hot, had to basically leave it off or you’d cook. :). Better than being cold. Beds were pretty stiff, fine for me but hard for the husband. Breakfast was available(bagels, yogurt, fruit…) but we chose to eat somewhere with a hot breakfast. Would stay again for the privacy of the cabins.
Stayed 1 night in Mar 2024
Response from Jeffrey on 16 Mar,2024
Anna, Thank you so much for taking the time to leave us a positive review! We very much value our guests' feedback! We hope you choose to stay with us in the future! Until next time, Happy Trails!

10/10 Excellent

Richard A

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Guest Services on 14 Mar,2024
Thank you for your review! We hope to see you again.

10/10 Excellent

Tony

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Another great stay at the Cowboy Village Resort, best place to stay in Jackson!
Stayed 2 nights in Feb 2024
Response from Cowboy Village Resort on 13 Mar,2024
Thank you for your feedback!

10/10 Excellent

Kevin

Travelled with partner
Liked: Property conditions & facilities
The ski shuttle to the resort was wonderful So easy
Stayed 5 nights in Mar 2024
Response from Cowboy Village Resort on 11 Mar,2024
Thank you for your feedback! We are glad to see you enjoyed your stay.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute property and cozy cabins made being away from home perfect
Stayed 4 nights in Mar 2024
Response from Cowboy Village Resort on 11 Mar,2024
Thank you for feedback! We hope you stay again.

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
My only complaint was the icy parking areas. It was a bit treacherous walking around outside of our cabin.
Stayed 1 night in Mar 2024
Response from Cowboy Village Resort on 11 Mar,2024
Thank you for your feedback!

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Loved everything about this adorable cabin village. Rooms were spacious and very well equipped. Service was great. Grounds well maintained.
Stayed 1 night in Mar 2024
Response from Guest Services on 7 Mar,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place. For skiing Jackson Hole, the free bus up and back is perfect. 10 min walk into the town center. Works really well.
Stayed 3 nights in Mar 2024
Response from Guest Services on 7 Mar,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

8/10 Good

Caslav

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Services on 7 Mar,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Madison

Stayed 2 nights in Feb 2024
Response from Guest Services on 21 Mar,2024
Thank you for your great review! See you next time.

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Response from Guest Services on 18 Feb,2024
Thank you for your review! We cant wait to see you next time.

10/10 Excellent

Austin

Travelled with partner
Liked: Amenities
I loved every part of my stay at Cowboy Village Resort. The cabin was so cozy and clean! The checkin/checkout was quick and easy. The location was very close to downtown. Would recommend family and friends stay here! I’ll definitely be back.
Stayed 1 night in Feb 2024
Response from Guest Services on 16 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean, which is always a top priority for me. The property has a hot tub, which is super nice as well
Stayed 2 nights in Feb 2024
Response from Guest Services on 15 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Great location convenient to town and shuttle to Jackson Hole for skiing. Individual log cabins are fun to stay in. Stayed here several times before and it doesn’t disappoint. Kitchens are sparsely stocked but have enough basics to get the job done.
Stayed 3 nights in Feb 2024
Response from Guest Services on 15 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance from the middle of town. Despite being right in the middle of town, the resort was quiet & relaxed. Was cool staying in a log cabin.
Stayed 2 nights in Feb 2024
Response from Cowboy Village Resort on 14 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

PAUL

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Feb 2024
Response from Cowboy Village Resort on 13 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cool little property to stay at. Tourism is very close and skiing at Teton village isn’t too far. Basically locals coming from Idaho falls but would stay again.
Stayed 2 nights in Feb 2024
Response from Cowboy Village Resort on 13 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great cabin in a really nice area.
Response from Jeffrey on 9 Feb,2024
Jason, thank you for taking the time to leave us a review! We appreciate your online feedback as we're always looking to improve the overall guest experience! We hope you choose to stay with us again in the future! Until then, HAPPY TRAILS!

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

8/10 Good

Kaydon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cute cabin with great walkability!
Stayed 2 nights in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 5 nights in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Jeffrey on 9 Feb,2024
Timothy, thank you for taking the time to leave us a review! We value the feedback from our guests as we're always looking to improve the experience for our guests.

10/10 Excellent

Cory

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great value, clean cabins, close to town, free mtn shuttle, no complaints!
Stayed 7 nights in Jan 2024
Response from Guest Services on 27 Jan,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Jamie

Stayed 1 night in Jan 2024
Response from Guest Services on 21 Mar,2024
Thank you for your time to write a review. We hope to see you again.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Good stay. Weather stripping on the front door to cabin was worn out, other than that good stay .
Stayed 1 night in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Tina, Chanhassen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool place to stay in Jackson
Stayed 1 night in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

2/10 Terrible

Kathleen

Stayed 1 night in Jan 2024
Response from Cowboy Village Resort on 13 Feb,2024
Thank you for taking the time to write a review. We apologize if your stay was not up to our standards and hope you come back and visit us again.

10/10 Excellent

Seyed Amir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The coziest place i have ever stayed at! Rooms were clean, they cleared snow daily and the service was friendly. It is officially my location of choice for when ever i visit jackson
Stayed 3 nights in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Eaay to get to. Great cozy cabins at a good price so close to town. Restaurants and stores are within a few minutes. This is my 2nd visit and will be back again.
Stayed 1 night in Jan 2024
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Christian Edward Markey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and easy to get to town, restaurants, etc.
Stayed 6 nights in Dec 2023
Response from Guest Services on 18 Jan,2024
We agree! Thank you Christian and safe travels.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on 18 Jan,2024
Thank you for your review, have a great day!

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services on 7 Jan,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

6/10 Okay

Gretel

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked a deluxe cabin but they moved us to a Grand Teton Cabin (no pets). It wasn't an issue for us because we weren't traveling with dogs. However, we were traveling with a group (with people with dogs) and were planning to hang out in the cabin together... that wasn't able to happen which made a damper on my trip. The lights in our bedroom were also not working when we entered the cabin and it took us a few days before we realized they were just not plugged in. I would still stay here again, I just wish they would make sure they don't move us to a different cabin then we booked.
Stayed 3 nights in Dec 2023
Response from Cowboy Village Resort on 13 Feb,2024
Thank you for taking the time to write a review. Upon further looking into your reservation we did not upgrade you during your stay for any of the cabins you booked as we would have countless paper trails and notes of you being moved during your stay. We apologize for any confusion as well. As for the lights we were not made aware of this issue until this review, but have looked into this issue since and we thank you for bringing it to our attention. We hope you come back and visit us again soon!

6/10 Okay

Joshua

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
“Recently stayed at this hotel, which boasts an excellent location with convenient parking. The cozy, cabin-like ambiance was a highlight, truly enhancing our experience. However, our stay was marred by several issues. Upon arrival, we found a large hairball in the shower and the toilet appeared as if it hadn’t been cleaned for some time, raising concerns about the overall cleanliness. Additionally, we encountered problems with the internet connection, which was frustrating. The peacefulness of our stay was also disrupted by loud partygoers nearby, which disturbed our sleep late at night. Lastly, the service at the front desk was underwhelming; the gentleman there wasn’t very welcoming. Despite the fantastic location and ambiance, these drawbacks significantly affected our overall satisfaction.”
Stayed 5 nights in Dec 2023
Response from Cowboy Village Resort on 13 Feb,2024
Thank you for taking the time to write a review and we apologize that your stay was not up to our standards. I have spoken to housekeeping about the issues in the cabin you had stayed in. As for the noise we were not made aware of this issue when it arose which makes it hard to resolve as we do not have staff on the property after 11 pm besides security checks. I have also spoken to our front desk staff about the treatment you received. We hope you come back and visit us again!

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Guest Services on 18 Jan,2024
Thank you for your review, have a great day!

10/10 Excellent

Mercedes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 18 Jan,2024
Thank you for your review, have a great day!

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 18 Jan,2024
Thank you for your review, have a great day!

10/10 Excellent

Laura

Stayed 2 nights in Dec 2023
Response from Guest Services on 8 Feb,2024
Thank you for taking the time to write a review and we hope you come back and visit us again soon!

10/10 Excellent

Layla, Seattle

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2023
Response from Guest Services on 18 Jan,2024
Thanks Layla! Safe Travels.

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at the cowboy village! Will be back again!
Stayed 4 nights in Dec 2023
Response from Kelly on 18 Jan,2024
Awesome! Thank you for the great review and we will see you next time.

10/10 Excellent

Tammy

Stayed 1 night in Dec 2023
Response from Guest Services on 18 Jan,2024
Thank you for your review, have a great day!

10/10 Excellent

Shelvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property for its village like setting. The staff at the front desk were cold & unapproachable, but no incidents to report.
Stayed 3 nights in Dec 2023
Response from Guest Services on 18 Jan,2024
Thank you for your review. We are sorry to hear that but we hope it will be a great experience next time.