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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Dining options at the hotel include a coffee shop/café. A complimentary breakfast is offered. A computer station is located on site and high-speed wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Jacksonville hotel also offers a picnic area, laundry facilities, and a safe deposit box at the front desk. Onsite self parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge).
Jacksonville Plaza Hotel & Suites is a smoke-free property.
Rooms
Jacksonville Plaza Hotel & Suites offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This Jacksonville hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and wake-up calls can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Showing 1 - 10 results (of 199) · See more Jacksonville Plaza Hotel & Suites reviews
out of 199 reviews
“Perfect for price”
Yes, the rooms are small but ALL rooms come with a fridge and a microwave. The room did have a slight musty smell but any room would when the windows can't be opened to let in some fresh air. The shower was excellent, pressure was superb and the temp was more than sufficient. The bed had three pillows on it that were all of different firmness. The lobby was very nicely kept and there was even an old gumball machine where you could buy catfood to feed to the fish in the pond.
“Very nice Hotel”
The hotel is ideally located two miles from the airport and I-95........Room was very clean and well maintained during my three nights. Continental breakfast was good. Staff was excellent and courteous during my stay. I would stay there again.
“I'm picky, and I really enjoyed my stay here!”
I would definitely stay here again. It was clean, the bed was comfortable, and the continental breakfast was decent. Great for the price! I was pleasantly surprised. And believe me, I'm a very picky individual.
“Outstanding service”
I have stayed at the Plaza five times in the last 6 months and service has always been excellent, from the staff recognizing me upon my arrival to the helpfullness of the maintenance supervisor when my son's wheelchair broke a bolt and needed repairs. He looked for replacement parts to do the repair and when he could not come across any, allowed me to use some of his tools to perform the repairs (Lowes located just down the street). The hotel is undergoing renovations (painting going on during our last visit, not at all intrusive) and continually improving their accomodations. The Plaza is an excellent value and I plan on staying there on all my trips to the area.
“Best hotel value”
If you're looking for a clean, comfortable, conveniently located hotel for a low price then this is the place. I was very impressed with the courtesy I was shown by the desk clerk. The rooms are small but if you're just looking for a place to hold up for the night on your way in or out of town this hotel is perfect.
“Wonderful Desk personnel especially amanda”
5 stars....
“hotel was fine”
had everything I needed, was clean, staff was helpful and courteous
“Wonderful Customer Service”
Before I made my arrangements with this hotel, I had called to verify that there was a shuttle to get me to and from the hotel in such an early hour. Both Expedia and the hotel were very customer friendly with this question. Unfortunityly I was delayed in Atlanta and was not able to use the hotel. The hotel gave me a refund on my credit card, and expedia had helped out with a coupon. Everyone was very kind and helpful with the arrangements and the refund. I will recommend this hotel again.
“Clean and quiet”
The room was plenty big enough for the 4 of us. The room was clean and the beds were comfortable. Within walking distance to waffle house. The only down side was the lobby was small. We were there for a cruise and there were many guests also there, so the lobby was crowded at times. But we received friendly service any time we had questions. Fast check in. Free wi-fi. Great value.
“Lynn E. White (w/Baker/Jacobs wedding party)”
Southern hospitality is ALIVE and WELL, we had a wonderful time. The people, our room, the hotel and grounds meet the highest level of comfort. Thank you for a very memorable time. The only negative was the noise of the a/c units being against our headboard wall, suggestion - heavy duty insulate that wall asap for the next customer.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 199) · See more Jacksonville Plaza Hotel & Suites reviews
The preferred airport for Jacksonville Plaza Hotel & Suites is Jacksonville, FL (JAX-Jacksonville Intl.) - 3.6 km / 2.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
