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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Renovations and Closures
The hotel will be renovating from 1 April 2012 to 30 November 2012 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to a full-service spa, Pullman Jakarta Indonesia features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is available for a surcharge.
Business amenities at this 4.5-star property consist of a business center, a technology helpdesk, and secretarial services. Event facilities measuring 617 square feet include a conference center, a meeting/conference room, and a ballroom. This luxury hotel also offers a fitness facility, a sauna, and a steam room. Guests can use the business facilities at a partner hotel. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). Parking is also available nearby (surcharge). The property may provide extended parking privileges to guests after check-out (surcharge). A total renovation of this property was completed in March 2011.
Pullman Jakarta Indonesia is a smoke-free property.
Rooms
Pullman Jakarta Indonesia offers 427 air-conditioned accommodations with minibars and safes. Rooms feature city or courtyard views. Each accommodation is individually furnished and decorated. Beds feature signature bedding and triple sheeting. 29-cm LCD televisions come with satellite channels and free movie channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, handheld showerheads, and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and makeup/shaving mirrors.
In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and ergonomic chairs, as well as phones with voice mail. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and irons/ironing boards can be requested.
Room Amenities
Dining
Olive Tree Restaurant - This restaurant serves breakfast, lunch, dinner, and weekend brunch. Guests can enjoy drinks at the bar. A children's menu is available. Afternoon tea is offered. Some meals may not be served daily.
24-hour room service is available.
Renovations and Closures
The hotel will be renovating from 1 April 2012 to 30 November 2012 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Recreation
Recreational amenities at the hotel include an outdoor pool, a health club, a sauna, and a steam room. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
Spa and Wellness has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. This garden view spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Visitors of this spa can round out their time of relaxation with a trip to the boutique.
Showing 1 - 8 results (of 8)
out of 8 reviews
“Great hotel. Lousy wi-fi.”
Fabulous service, beautiful hotel, very nice rooms, great location. But the wi-fi in the room is so lousy, I spent more time in the lobby than in my bed! Prior to arrival, I sent an email to the hotel manager to request a room with good wi-fi, explaining that I only travel with an iPad, which can't connect to a LAN. Despite this, I was in a room where the wi-fi was extremely slow and unreliable. Very frustrating. Not a good window on Japanese technology... Luckily, the Coffee Bean and Tea Leaf place next door has a decent, open, stable wi-fi. It worked for me.
“Price/quality ratio very high”
Good hotel.
“Nice downtown hotel, good value”
Outstanding breakfast, nice clean rooms, excellent location for shopping or just a longer stopover in Jakarta.
“Will be back!”
Rooms were a little small, and bath not particularly well designed, but very nice and good value.
“PLEASED”
I stayed 6 nights and the only thing that bothered me, was the noise of water running thought the pipes in between the walls. Other than that, I was very pleased. Great Staff!!
“High end hotel with a good location”
The Nikko has a good location, right in the centre of Jakarta, and opposite two very large malls, Plaza Indonesia and the Grand. That means that even though the restaurants in the hotel itself are a little bland, there's plenty of high-end eating choices very nearby. There's also plenty of shopping that you could do as well. Admittedly, all of those experiences are rather sterile, but if you want something a bit more gritty, the Nikko may not be the best choice. You can still go eat street food and stay here, of course. The highlight of the Nikko for us was probably the spa - very good, and not expensive - and the swimming pool on the roof of the second storey. We stayed in both the old wing (a standard room) and the new wing (a deluxe room) - the differences are that the older rooms are smaller, but seem to have more modern furniture, and the deluxe room has free internet, which the standard did not. Boo! Only real lowlight for me is that the staff can't book you a Bluebird taxi, only the (substantially more expensive) Silverbird car. If you like being driven around in Mercedes, maybe this isn't an issue; if you're more cost conscious then you'll want to go outside to hail a taxi rather than have the hotel do it for you.
“Detoriating & not maintain well.”
Very minimum facilities provided . No hairdryer, no additional socket for lap top, no iron or ironing board, 3 hangers. When asked for a wake up call, a staff actually knocked at room door instead of the usual phone call and 20 minutes later. The furniture and toilet are not well maintain, old & peeling. I will not stay here again.
“Great location, but that is it”
You can't ask for a better location - next door to great shopping and better hotels. Room rate was quite reasonable. If you can accept all the issues below and you can't afford the Oriental, Hyatt or Kempinski, then do stay here. Food at breakfast and lunch at Japanese restaurant was average. Japanese restaurants across the street in the malls were so much better. Bathtub poorly designed with shower head too high. As a result, water filled rim around the tub and overflowed to floor. Housekeeping was not thorough and it was obvious they did not vacuum under the desk.. Room was recently renovated - with hard bed and a srong chemical smell from the new carpet. wifi never worked in the comon areas as promised. When I checked in, front desk did not tell me that I had free Internet so the next morning I paid $10 for 30 minutes of Internet use at the business center.
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Showing 1 - 8 results (of 8)
The preferred airport for Pullman Jakarta Indonesia is Jakarta (CGK-Soekarno-Hatta Intl.) - 20.3 km / 12.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
