Outdoor pool

Reviews of Sentral Johor Bahru

2.5 out of 5
Sentral Johor Bahru
No.17, Jalan Tenteram, Tanjung Puteri,, 17, Johor Bahru, Johor

Reviews

6.2
Rating 10 - Excellent. 43 out of 433 reviews" "
Rating 8 - Good. 137 out of 433 reviews" "
Rating 6 - Okay. 135 out of 433 reviews" "
Rating 4 - Poor. 77 out of 433 reviews" "
Rating 2 - Terrible. 41 out of 433 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Barb

Travelled with family and small children
Disliked: Property conditions & facilities
Pool under maintain ( close for long time ) but available in advertising.
Stayed 1 night in Jul 2023

6/10 Okay

fook yeow

Travelled with family and small children
Liked: Staff & service
Hotel seem old.
Stayed 1 night in Feb 2023

8/10 Good

Hanif

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Yoke Loong

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad hotel. Will never stay
Room was mouldy, no towel and worse bed divan is broken so bed feel shaky and with noise. Hotel full so can't change room
Stayed 1 night in Oct 2021

2/10 Terrible

Muhammad syazwi azim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pffttttttt 😪
Extremely bad hotel I've experienced in my whole life!! I can't stay not even a minute there. Have to look for other hotel.
Stayed 1 night in Oct 2021

6/10 Okay

khairulshamsul

Travelled with family
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's cleaniness is terrible, after 1 night of staying there, experienced dust mite bite my whole body
Stayed 1 night in Dec 2020

6/10 Okay

nurul, johor

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Overall is so-so. Called customer service asking for towel bcause they cleaned the room without leaving new towel but they ask me so many question. Like they didnt believe they forgot to bring the towels. Toileteries also just give 2 tiny soap for my 4 night stay. Housekeeping also didint load new soap after they cleaning. Luckily i bring my own soap. Also the aircond is leaking. Bench beside the window also dirty. Others good.
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

muhd, Manjung, perak

Business traveller
Liked: Cleanliness, staff & service
Near ciq and a shopping mall
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overnight stay
All was ok except that the room had a kind of stale smell.
Stayed 1 night in Jan 2020

4/10 Poor

KIMLIE, Singapore

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is accessible to malls and near the jb sentral immigration. Easy to locate. The hotel itself is old. Need maintenance. Repairs, Repaint and change of linens (Towels, bedsheets, curtains and comforters). Almost everything is old, must change. You can hear noises outside your room. Need sound proofing.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Please make more parking for customers
Stayed 2 nights in Dec 2019

10/10 Excellent

Wong Kwoon Hou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The most horrible hotel in JB. There are literally bugs moving around on the bed and they refused to change room for us. No toilet paper in the toilet and the housekeeper took forever to arrive. The fridge is spoiled, not working and leaking water. The room is old and dirty. Terrible experience and i wont ever return to this place at any cost
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Everything good n excelent
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Room comfort
night stay
night stay
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Kelvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad Hotel
The overall hotel is very bad. 1st. when me and my friend step into the room, we found a few cockroaches near the hot flask area. 2nd. the mini bar fridge is damage. 3rd. the bed is uncomfortable 4th. the TV do not have satellite channels and only a few channels to watch. TV do not have usb ports. 5th. the air conditioning is not clean. My friend and I keep having irritated nose. 6th. There is no toothbrush, toothpaste, hand soap and hand towels. The only good things: 1st. The receptionist is friendly 2nd. The place is very near to JB CIQ and R&F shopping mall 3rd. The rainshower is good. not worth staying
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

VIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attn : HM/GM of HSJB Room was absolutely disgusting. wall had coffee stains, toilet was disgusting to even step in, the shower door was missing from room causing my whole toilet to be wet. I called the reception at around 1130pm for extra bath mat, they said they dont have any. I said my toilet is wet and i need them. It took them half an hour, i called and asked if the guy is coming, the staff replied "lagi 1 minit dia sampai bilik kau". 'BILIK KAU?! is this the level of customer service you have in your hotel? Having Erica hotel as a new competition, HSJB does not even bother to provide clean rooms and proper service. Not about the price, but the service will make people return. Being an ex Sentral Hotel staff myself, i am disgusted with the rooms and staff who answered my call that night. Otherwise, i arrived pretty early, the staff at the Reception was kind enough to give me the room around 1130am. HSJB really need to up it's game. Hardware, and software.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Wifi was not working in the room
Stayed 1 night in Jan 2019

10/10 Excellent

Helmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Zulfadly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Khoo

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth as what I pay.
Overall hotel condition is very bad. Room floor is sandy and amities is bad. Especially bathroom. Reception is friendly but the rest is slow repond or never respond. Not worth as I pay for USD60 per night.
Stayed 1 night in Dec 2018

8/10 Good

Zulfadly

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

haryani

Disliked: Room comfort
worth for a short stay
the bed could be better as the mattress is damn soft i could feel the spring of it
Stayed 2 nights in Aug 2018

8/10 Good

shafiq

Nice room. Fit to the price. Comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Haslizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sentral Johor Bahru
Stayed 2 nights in Nov 2018

10/10 Excellent

NalayahT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

shabirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Mohd Fadzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Le Wei

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n quiet
Luv to comeback feel good about the breskfast Lack of shade parking
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sentral
value for money definitely,1 of the most spacious room after trying 40 different hotel in jb,near jb custom ciq,food maynot be walkable within 5mins but u may grab a taxi or eat b4 u go to sleep but overall it is worthty
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2018

4/10 Poor

Yong

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not next time...
If you really don't have any other option in JB then you have no choice to stay here. Otherwise, look around for some other option - sorry!
Stayed 1 night in Jun 2018

8/10 Good

amir, sgp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and nice hotel to stay
Short break enjoying food and relaxing day for myself
Stayed 2 nights in Jun 2018

6/10 Okay

Han, Selangor

Disliked: Cleanliness, property conditions & facilities
Run down hotel....
Quite run down hotel.....breakfast coupons are not given when checking in. Food are not kept warm during breakfast...staffs are low in motivation and hardly do anything extra for hotel's guests. Internet keeps breaking off and unstable due to wifi connectivity. Very small car park and ended up paring on the road side even though I am a guest.
Stayed 1 night in May 2018

2/10 Terrible

Yong Chiang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Very bad experience
Stayed 1 night in May 2018

8/10 Good

mohd bohari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

amir, sgp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet slightly out from city
Weekend away from grandchildren spending time for myself and at my own timing when to go for nice lunch and dinner
Stayed 2 nights in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Location is good but room was not clean with cockroaches. Booking for queen size bed but was given twin single bed instead with reason being first-come-first-serve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
not so bad
Stayed 1 night in Jan 2018

6/10 Okay

Khim

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Khim

Liked: Cleanliness
first want me stay in004--07 dirty, like prison
Stayed 4 nights in Jan 2018