"Staff that were there were awesome. Friendly and efficient (both Housekeeping and Front Desk we had interactions with - they were great.) I'm rating 3 stars as they did advise under staffed the weekend we stayed. Our room was clean and we had everything we needed (proper towels, soap, etc). The Hotel was packed with guests, and parents of young children (assuming tournaments), the parents allowed the children to run around freely in hallways, parking lots and at the pool. Very minimal supervision - which wasn't the fault of the Hotel, but made it uncomfortable for other guests. Kids run hallways until late hours - we sleep at 8 PM, and they ran freely, laughing, and being silly until 10 PM. The parents drank at the patio, loud with singing and laughing) until 11/12 PM. We never went to breakfast as it was chaotic. The pool we tried once, rules were not being followed (more than 20) , and the pool was not clean. The water had hair and things floating in it. Not sure if it was a filter issue, or just too many using it. The hot tub was to be closed, but kids used it anyway and it was very dirty - which makes sense as it should have been out of service. Watermelon rinds were seen on the floor of the pool area and in windows, stairs which was, in my opinion, not fault of hotel but guests allowing children to leave their rubbish places. Not sure if more staff could have helped. I didn't bother approaching staff with guests complaints as, although kind, they seemed overwhelmed."
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