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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
A swim-up bar is on site where guests can unwind with a drink. A complimentary breakfast is offered. High-speed wireless Internet access is complimentary.
A business center is on site at this 3-star property. This Cochin hotel also offers a fitness facility, secure parking, and 24-hour room service. Onsite parking is complimentary.
Rooms
Guest accommodations at Mermaid Hotel offer air conditioning. Guests can surf the web using the complimentary wireless high-speed Internet access.
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out of 1 review
“THE BEST STAY I'VE HAD IN INDIA!”
This hotel far exceeds the rating class it is given. In three years of traveling in India I can say this has been my best hotel stay to date. The only downside was the food and the fact we were isolated from convenience to shopping or restaurants. So forced to eat buffet food that was not apetizing -- they need new Chief Chef. The Bell Captain was superior (Anthony) and the Manager personally helped with any small problems I had. The housekeeper for my room was A+ and she was professional. The only problem was the check-in staff -- they were not friendly, pre-occupied. The woman who did my check-in ignored me, took phone calls and acting like I was a 'problem' rather than a paying guest. She really needs to be reassigned to admin duties or accounting rather than dealing with public. Other front desk staff (males) had smiles, but were not very helpful. Check-out was the same. Also, the Tour desk was POOR, and I tried to book taxi or tour and never got call backs or help and had to walk to main road to get three-wheeler upon departure -- THAT WAS NOT ACCEPTABLE. Overall, though a great hotel and I certainly hope to return.
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Vyttila , Kaniyampuzha Road Cochin, Kerala , 682019 India
Nearby Points of Interest
The preferred airport for Mermaid Hotel is Cochin (COK-Cochin Intl.) - 21.4 km / 13.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Ernakulam, India: Ernakulam is the commercial center of the Indian state of Kerula, a tropical area in southwest India. White sand beaches along the Arabian Sea are within 4 miles (7 kilometers). Hill Palace archaeological museum is just outside of the city. A stroll along Marine Drive, set along the citys famous estuarial backwaters, gives visitors a taste of local culture.
Vyttila , Kaniyampuzha Road Cochin, Kerala , 682019 India
