GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe
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Club Deluxe Room
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Executive Deluxe Room
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Grand Room
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Club Premier Room
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Premier One Bedroom Suite
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Club Executive Deluxe Room
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Ritz-Carlton Suite
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Two Bedroom Club Suite
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Three Bedroom Club Suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
This luxury hotel offers a comprehensive health club with a fully equipped gymnasium. There are three restaurants and three function rooms are available for guests to reserve for special occasions, staffed with by a team of planning professionals to help organize events. Meeting room amenities include audio-visual equipment, security, and a business center.
Rooms
This hotel has 250 guestrooms and suites, with suites offering at least 40 square meters (430 square feet) of space decorated with a 19th- and early 20th-century artwork. All guestrooms offer a view of the city and feature marble bathrooms.
Room Amenities
Dining
Li Yen - Intricately carved teak and antique furniture and shimmering mica screens characterize the hotel's signature restaurant, which features Cantonese specialties for lunch and dinner. Live traditional Chinese music is provided by the “Yangqing” group.
Rossini's - Located on the first floor, this casual and innovative restaurant serves contemporary MediterrAsian cuisine with a menu that changes daily.
Lobby Lounge - Entertainment is provided in a relaxed atmosphere adjacent to the lobby. This lounge offers light lunches, cocktails, and specialty coffees in addition to traditional afternoon teas. Reservations and sophisticated yet casual attire are recommended.
César's - Recently refurbished restaurant where an open kitchen serves daily breakfasts featuring a contemporary twist on global cuisine using fresh organic ingredients. Reservations and sophisticated yet casual attire are recommended.
Carlton Gourmet - A cosy and intimate bistro serving international breakfast, light meals and continental classics. The perfect place for casual meals with friends or quick business lunches.
Showing 1 - 10 results (of 67) · See more The Ritz-Carlton, Kuala Lumpur reviews
out of 67 reviews
“Great Choice!”
Great location, great service, great rooms, not so great view, but for a city this is not the first thing I'd look for... Starhill gallery is connected via a bridge and it's first class shopping and tasty dining there. Enjoy!
“Ritz Carlton KL”
I had a wonderful stay at this hotel. They upgraded me to a two bedroom suite that was not only large, but well appointed. It was absolutely gorgeous. The butler service was great. Very attentive and went out of their way to ensure our comfort. The spa was nice. The pool at this end is far nicer than the regular pool. If you go to the spa be sure to bring a swimsuit so you can enjoy the large pool. The treatment rooms were cozy, but the massage itself was only okay. But maybe I am just not used to the Malaysian type of massage. I had several in KL and none of them were that great. I think the therapists at the Ritz KL could be better trained.
“Will go back again”
excellent rooms and service
“Great Hotel in Prime location”
The hotel was great and in a fantastic location connected to an amazing mall and near to all the restaurants and malls on Bukit Bintang. The staff were extremely courteous and friendly and the overall service was excellent. Had a great time and would definitely stay in the same hotel if ever in KL again.
“Great Few days”
First class hotel with impecable service at a reasonable cost.
“Great place to stay”
Very friendly staff, beautiful rooms, free upgrade to suite - it was perfect.
“Very Nice!”
Very clean, very nice. Two small complaints, but did not make me that uncomfortable. One, the thermostat didn't seem to work. It was a comfortable temperature, but I wanted to turn it down just a couple degrees, and no matter what I did with the thermostat, it didn't seem to have any affect. I was there a week and never did notice any chance in temperature. Also, I set the hotel soaps and everything out of my way to make the bathroom less cluttered, but after they would come straighten my room, they would put them back in the way. I put them in the drawer to be further out of the way, and they still moved them back into my way, so that was a little strange to me.
“One of the best”
One of the best hotels I've ever stayed at... from the location to the staff, from the room layout to the Club Lounge, from the butler to the overall value for money. I'll be back when I'm next in KL.
“Excellent value”
Best value for downtown KL. Typical service one comes to expect out of the Ritz, and very affordable. Have stayed here several times, and will continue to stay at the Ritz when in KL.
“The RITZ will always be the RITZ”
The RITZ is always known to be an elite five star hotel with a classic theam , and the KL ritz is no exeption. The location of the ritz in KL is the most important featur but the view is not that special and breakfast is not included in the offer , like most of KL five star hotels.
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Showing 1 - 10 results (of 67) · See more The Ritz-Carlton, Kuala Lumpur reviews
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Number 168 Jalan Imbi Kuala Lumpur, Wilayah Persekutuan , 55100 Malaysia
Nearby Points of Interest
Location Highlights
The preferred airport for The Ritz-Carlton, Kuala Lumpur is Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 43.2 km / 26.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Golden Triangle, Kuala Lumpur, Malaysia: The Golden Triangle is comprised of Kuala Lumpur's commercial, shopping, and entertainment hubs located on three roads: Jalan Imbi, Jalan Sultan Ismail, and Jalan Raja Chulan. Within the Triangle, Bukit Bintang is considered to be the supreme shopping district, known for its entertainment and family recreation. The famous Petronas Twin Towers and the Suria KLCC Shopping Mall are in the city centre. Spreading out from the city centre are other destinations--for shopping (Parksons, Marks & Spencer), entertainment (Philharmonic Orchestra Hall), dining (Ampang Area), and business.
Number 168 Jalan Imbi Kuala Lumpur, Wilayah Persekutuan , 55100 Malaysia
