Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of Tropicana Las Vegas - a DoubleTree by Hilton Hotel

4 out of 5
Tropicana Las Vegas - a DoubleTree by Hilton Hotel
3801 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.0

Good

Rating 10 - Excellent. 1145 out of 3803 reviews" "
Rating 8 - Good. 964 out of 3803 reviews" "
Rating 6 - Okay. 715 out of 3803 reviews" "
Rating 4 - Poor. 537 out of 3803 reviews" "
Rating 2 - Terrible. 442 out of 3803 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tropicana Team on 26 Mar,2024
Thank you for your recent stay. We appreciate your feedback.

4/10 Poor

Yoemil, Miami

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Everything, furniture, plumbing, carpets, towels…is old and worn out. Some gum in some places. Many Ice machines don’t work. Building looks terrible with broken window shades. Not the friendliest staff and people, but truth to be told, it’s all across Las Vegas
Stayed 4 nights in Mar 2024
Response from Tropicana Team on 26 Mar,2024
Thank you for your recent stay. We appreciate your feedback.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to strip
Stayed 2 nights in Mar 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
No coffee in room. Room areas smelled moldy. Furniture was old and scattered up.
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 26 Mar,2024
Thank you for your recent stay. We appreciate your feedback.

8/10 Good

Paul, Yorba Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok, but obviously going out of business...
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 26 Mar,2024
Thank you for your recent stay. We appreciate your feedback.

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Tropicana. It's sad to hear that the Tropicana (landmark hotel) will be demolished to make way for a baseball stadium.
Stayed 3 nights in Mar 2024
Response from Tropicana Team on 17 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

6/10 Okay

Janel

Travelled with group
Disliked: Property conditions & facilities
It The hotel is being demolished soon and you can tell the vibe there is 'we're gonna be gone soon anyway so we don't really care.' The bellhop guy was real nice, but everyone else was just indifferent. The room we stayed in had a lopsided bed (I slept diagonal in it). The toilet was already clogged when we checked in. 2 elevators were out of service. There were some transient folks in and out, which yes I get, it's Vegas. I also come from a town with a lot of transient folks. It's not a huge deal, but it's just in a transitional period. A baseball stadium is supposedly going in that spot. I'd say save your money. Go elsewhere. I'm sure the place was hopping way back in the day.
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 17 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities
You can tell this place is about to be blown up as the staff ran out of f*cks to give awhile back it seems.
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 17 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel.
Stayed 1 night in Mar 2024
Response from Tropicana Team on 17 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

2/10 Terrible

Dia Eldin

Disliked: Cleanliness, amenities, property conditions & facilities
There are two towers and they let you reserve and ask you for a 25$ difference per night in order to stay to the tower closest to the main entrance and parking otherwise you have to go to the other tower which has no access to parking and very far , I had to get my bags from the car in the parking and walk all the way to the entrance and a long hallway and then the other tower even the escalator was not working ,on the other hand the room was old and you can see the wear an tear on everything except the tv , the water bottles in the room are very small two of them can’t be enough for one adult . Overall it is a shame that they are related to Hilton and that was the main thing that made me reserve in the first place assuming that Hilton brand wouldn’t allow such a mess
Stayed 2 nights in Mar 2024
Response from Thank you for your recent stay at Tropicana. We ap on 17 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

8/10 Good

Trinidad

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Tropicana Team on 17 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

4/10 Poor

Michelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place is about to close down in three weeks. I wanted to stay here since this is an iconic hotel and I have never stayed here before. Details on the website say the pool will be open. It was not. They have already let go a lot of staff. It was like a ghost town. Lots of restaurants inside the hotel were closed. Coffee shop closed. I would not have stayed here for my Vegas weekend if I knew this. I reached out to Expedia and they tried to make it right by requesting a full refund from Tropicana but they declined. Don’t stay here
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 12 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

2/10 Terrible

Makayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Tropicana Team on 17 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

uriah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom light didnt work and i didnt like the face that my room was really far to walk . My husband has a bad knee . The front desk should ask if we want a room that far. But it was clean and friendly
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 12 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

2/10 Terrible

Gabriel E

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont have swimming pool and jacuzzyand you show on the web, they give you a price and when you check in they change the price for resort fee and not even have or open the swiming pool or jacuzzy
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 12 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Tropicana Team on 12 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

6/10 Okay

NADIA

Liked: Cleanliness, staff & service
The hotel is old and outdated, but it’s super clean, safe, staff was helpful and friendly, the location was perfect. Lot of options around to go shopping or for dining
Stayed 3 nights in Mar 2024
Response from Tropicana Team on 10 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

8/10 Good

Brian, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always loved this old Vegas Classic Hotel, wasn't going to let it close without paying another visit. The 10-year-old renovation still looks very very nice- very nice condition throughout, nice comfortable room- the only downfalls were I could not believe that any modern hotel would have a room without a mini fridge, much less why was there not even a coffee maker? Other notable problem was the shower water never got to be what I would call hot.
Stayed 3 nights in Mar 2024
Response from Tropicana Team on 9 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

4/10 Poor

George Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Tropicana Team on 10 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

8/10 Good

Margaret

Travelled with partner
Liked: Staff & service
Disliked: Amenities
We knew going in that the property was closing soon, we had a lot of memories associated with this hotel. While many areas in the hotel looked “tired” the staff that was still there were great. So sad it’s closing,but happy we had a great night strolling down memory lane.
Stayed 1 night in Mar 2024
Response from Tropicana Team on 9 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So far it’s the worst place I have ever stayed at in Vegas. Dirty, dated and disgusting.
Response from Tropicana Team on 9 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice!
Response from Tropicana Team on 9 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

6/10 Okay

Mary Jane

Response from Tropicana Team on 7 Mar,2024
Thank you for staying at Tropicana. We appreciate your feedback.

4/10 Poor

Jennifer L

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel had strong perfume smell and room smelled old. Had difficulty breathing, they moved me close to entrance because Expedia nor Tropicana would refund my money so I could stay somewhere else ( pre-paid for 3 nights) so I was stuck there. Be careful booking rooms last minute they won't help if you have a medical issue. New room had windows that opened but they were doing work right below window on roads from 3-7 am woke me up for a few hours.
Stayed 3 nights in Mar 2024
Response from Tropicana Team on 6 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so disgusting!! You literally do not want to touch anything. There are no refrigerators in the rooms. There was mold on the bathroom ceiling. You literally want to pour bleach all over yourself just to be safe.
Stayed 1 night in Mar 2024
Response from Tropicana Team on 6 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

4/10 Poor

Kristine, Sparks

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Tropicana Team on 6 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

2/10 Terrible

ALEXIS DORE

Disliked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 5 Mar,2024
Thank you for your recent stay with us. We appreciate your feedback.

10/10 Excellent

Rosalinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 4 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

6/10 Okay

?, Torrance

Stayed 1 night in Mar 2024
Response from Tropicana Team on 5 Mar,2024
Thank you for your recent stay with us. We appreciate your feedback.

6/10 Okay

Daryna

Stayed 4 nights in Feb 2024
Response from Tropicana Team on 26 Mar,2024
Thank you for your recent stay. We appreciate your feedback.

10/10 Excellent

Barbara

Travelled with family
Disliked: Amenities
Many facilities were now closed as casino is winding down for closure
Stayed 2 nights in Mar 2024
Response from Tropicana Team on 4 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

LORI, Nicholson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff sorry to see the Tropicana go.
Stayed 11 nights in Feb 2024
Response from Tropicana Team on 2 Mar,2024
Thank you for your recent stay. We appreciate your feedback.

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Tropicana Team on 4 Mar,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

Gordon A.

Travelled with partner
Liked: Cleanliness, amenities
The staff were so friendly Loved the retro vibe Red Lotus Asian was very good
Stayed 2 nights in Feb 2024
Response from Trop Team on 28 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

4/10 Poor

Jahayra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was falling apart. Roof was chipping, mold and chipping in the shower also, cabinets were broken from the bottom, rust all over the air vents. Horrible room. Staff was very nice though
Stayed 1 night in Feb 2024
Response from Trop Team on 28 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
The front desk staff was exceptional, I spent 24 years in the hotel industry (Hilton, Marriott and Ritz-Carlton). Its sad the Tropicana legacy will draw to a close in LV History. However your company should try to retain the Front Desk crew. Also Patrick, th Bell Captain was excellent. Thanks
Stayed 3 nights in Feb 2024
Response from Trop Team on 28 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

2/10 Terrible

Nicholas

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Shower didn’t work, sauna didn’t work, jets in jacuzzi didn’t work. Very disappointed, I see why it’s closing.
Stayed 2 nights in Feb 2024
Response from Trop Team on 28 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback and apologize for the inconvenience.

4/10 Poor

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Trop Team on 28 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

8/10 Good

Kaydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Trop Team on 28 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Everything was just fine! Outdated bedroom and bath but not bad at all
Stayed 1 night in Feb 2024
Response from Trop Team on 26 Feb,2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Trop Team on 26 Feb,2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

john

Stayed 6 nights in Feb 2024
Response from Trop Team on 26 Feb,2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Teresa, Tulsa

Travelled with family
Liked: Cleanliness, staff & service
Generally the property was fine. The rooms were not anything special, especially for the price. It was easy to access the strip and parking was easy access too.
Response from Tropicana Team on 24 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

6/10 Okay

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was fine. But it is closing and being demolished in the next year and there is an obvious lack of amenities because of that.
Stayed 2 nights in Feb 2024
Response from Trop Team on 23 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

4/10 Poor

Ronald

Travelled with partner
Disliked: Cleanliness
Had to ask for house keeping after 3 1/2 days.
Stayed 6 nights in Feb 2024
Response from Trop Team on 23 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback. We apologize for any inconvenience.

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Far to other casinos.
Stayed 2 nights in Feb 2024
Response from Trop Team on 23 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback

8/10 Good

Cecil

Stayed 1 night in Feb 2024
Response from Tropicana Team on 26 Mar,2024
Thank you for your recent stay. We appreciate your feedback.

8/10 Good

Robert, Lynnwood

Business traveller
Liked: Cleanliness
The property is scheduled for demolition so many things don’t work.
Stayed 3 nights in Feb 2024
Response from Trop Team on 23 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

8/10 Good

Porsch

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location on the strip!
Response from Trop Team on 23 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.

10/10 Excellent

Nick

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Trop Team on 23 Feb,2024
Thank you for your recent stay at Tropicana. We appreciate your feedback.