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The hotel is well located and is a good deal, having everything you could ask for. The proximity to the beach is awesome and the nearby beach is clean. There is a nice pool. Breakfast is good and service very pleasant. The AC was very nice and cool providing for a good night sleep. The only drawback were the various weekend conferences, sales weekend one and some Christian revival (in predominantly Muslim island) week two. Both were loud and disruptive, although I guess it is a small inconvenience. The people are very tolerant and accomodating. I would be back and recommend this place.
Andrew
Stayed 2 nights in Jan 2020
Response from Irwan on 4 Feb,2020
Dear Andrew Mr
Thank you for your review and we are glad to be your host,
we are very sorry for inconvenience because during your stay with us we have some group conferences, we hope you will be back soon and be apart of Puri Saron Family
Kind Regards
Dear Paul Mr.
Thank you for your stay with us and your review about our service,staff and location very value for customer and all staff wll be upgrading for customer service.
Thank you
Dear Harry Mr.
First of all we would like to thank you for your stay with us at Puri Saron Senggigi.We very appreciate your positive review about our service and facilities.
We look forward to welcoming you back on your next trip to Lombok and please help us for inform to your family and friend to stay with us at Puri Saron Senggigi.
Thank you
Stanis Mr.
My experience at this hotel was the worst I could have. Although the room looked good the bathroom smelled horrible and the pipe was broken, so the floor was completely wet. When I left for half an hour for breakfast and came back, I found they cleaned the room (although I did not put the sign on the door for it, or leave the key at reception). I saw that my backpack was open and immediately counted the money I had in a special case and saw that some of it was missing. I went to the police and the staff denied everything, I was fortunate enough to get back the money I payed for three additional nights, but lost the stolen money.
Martin
Response from Stanislaus Mr. on 26 Jan,2019
we are very appreciate for your time to review our hotel, we'll waiting for your second stay and more, God Bless
6/10 Okay
cathy, perth w.a
8 Oct,2014
Liked: Staff & service
Lombok stay
the hotel was fine food basic the hotel needs updating English very limited hard to communicate
but the staff were very friendly . cheap hotel but fine if you want cheap hotel.
cathy
perth w.a.
cathy
Response from Stanislaus Gun on 5 Jun,2018
we are very appreciate for your time to review our hotel, we'll waiting for your second stay and more, God Bless
Facilities: Nice ; Value: Great deal; Service: Flawless; Cleanliness: Beautiful;
Elyse
6/10 Okay
lombokisthebest, indonesia
29 Jun,2014
Liked: Cleanliness
Disliked: Property conditions & facilities
old fashioned hotel
it was a bit scary and it was quite far from the center of senggigi tourism area
lombokisthebest
Response from Stanislaus Mr. on 1 Feb,2019
Dear Lombok is the best,
Thank you for your comments.I apologize for the problems that you encounterted during your last stay.This is not the type of review that we like to see and I assure you that I will be looking into each point that you have made.If it is convenient,I would like to discuss your experience further so that I might learn more about how to improve our property and service for you and our other guests,Thank you for staying with us and look forward to another chance to serve you.
Best regars
Stay 2 night only... traditional Indonesia style hotel.big room ..need to improve the room utilities .nice restaurant with good cook and pool view. .the pool also clean.,.staff service need to improve.wifi only on the lobby and restaurant
mia
Response from Stanislaus Mr. on 1 Feb,2019
Dear Mia Ms.
Thank you for taking the time to review our property,your comments are very much valued.We appreciate your comments regarding our customer service and ongoing upgrades.Our Staff are trained to provide only the best in customer service and we pleased that you found value and hospitality during your stay,our commitment to investing in our property will continue with renovations to all areas.We look forward to seeing you on your nesx trip to Puri Saron Hotel Senggigi.
Wonderful, cozy and quiet. Although walking on the beach was not that great. We do have somethingto share thou. On arrival we gave and the staff said, they do not have room for us. Then we should or booking document and they checked for sometime and said no booking..they checked again and with that document they gave us a room but not a seaview room. They said they do not have a sea view room for deluxe. Fnally we paid slightly more to get a better room (chalet) by the pool. We liked the friendly staff.
MAAFMS
Response from Stanislaus Mr. on 1 Feb,2019
Dear Maaf Ms.
Thank you for taking the time to review our property,your comments are very much valued.We appreciate your comments regarding our customer service and ongoing upgrades.Our staff are trained to provide only the best in customer service and we are pleased that you found value and hospitality during your stay our commitment to investing in our property will continue woth renovations to all areas.We look forward to seeing you on your next trip.
Bes regards
8/10 Good
Annie, Melbourne VIC, Australia
20 Jan,2013
Disliked: Property conditions & facilities
Annie and co
Great staff lovely pool for our daughter who is three. A little out if town however the walk is not far. We didn't spend much time in the motel we used this as a base to look at Lombok and the islands.
Annie
Response from Stanislaus Mr. on 5 Jun,2018
we are very appreciate for your time to review our hotel, we'll waiting for your second stay and more, God Bless
4/10 Poor
Dena, Australia - QLD - Townsville
1 Sept,2012
Disliked: Property conditions & facilities
Facilities: Tired, Nothing special, Old, live wires & poorly finis; Value: Rip-off, Unreasonable, to much $ for what it is; Service: Polite, nice people; Cleanliness: Tidy, sufficient;
Dear Muhammad Mr
Warmest greeting from Puri Saron Senggigi
Thank you for choosing Puri Saron for your place to stay during your holiday in Lombok and we are happy to get your respond for our property and it is very valuable for our next costumers, we are pleased to welcome you back on your next holiday...
Kind Regards
4/10 Poor
MARION, Lyon
15 Aug,2019
Liked: Staff & service
Disliked: Cleanliness, room comfort
Chambres vétustes mais cadre de l’hôtel agréable.
La partie extérieure de l’hôtel est très jolie, jardins, piscine, architecture... mais les chambres sont vieillottes et de mauvais goût
La salle de bain est mal entretenue, la porte ne semble pas finie...
Le restaurant est froid et la nourriture y est chère par rapport à ce qu’on peut trouver ailleurs
Le petit déjeuner n’est pas très bons à part les œufs très bien cuisinés
Le personnel est en revanche très serviable et adorable !
La plage devant à un bar restaurant associatif qui se crée dont les jeunes auteurs sont très sympa Nous souhaitons bonne chance à ce projet
MARION
Stayed 2 nights in Aug 2019
Response from Irwan on 16 Aug,2019
Dear Value Guest
Warmest greeting from Puri Saron Lombok
thank you very much for your time to review our hotel and we are very sorry for your inconvenience during your stay in puri saron hotel senggigi, your review is very important to upgrade our room and our service, we hope you will back soon as our value costumer in next your holiday.
warmest regards
Puri Saron Senggigi team
Quite nice place to rest. Beach is not the best. Cheap taxi can drive you to better beaches. Good value for this money.
Robert
Stayed 6 nights in Aug 2017
Dear mr.Robert,
First of all we would to thank you for your stay at Puri Saron Senggigi Lombok.
We very appreciate your positive review about our services and facilities.
We look forward to welcoming you back on your next trip to Lombok and stay at Puri Saron Senggigi Lombok.
Best regards
Stanis Mr.
Dear Anonymous Mr,
Thank you for taking the time to review our property,your comments are very much valued.We appreciate your comments regarding our customer service and our staff are trained to provide only the best in customer service.
We look forward to seeing you on your next trip to Puri Saron Hotel Senggigi.
Best regards