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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Property Amenities
Grosvenor House, A JW Marriott Hotel features a steakhouse restaurant with daily hot and cold breakfast buffet. Business-related amenities include a business center and secretarial services. Facilities include a ballroom, exhibit space, and banquet facilities. Grosvenor House also offers a bar/lounge, a fitness facility, wireless Internet access, and a 24-hour front desk. The property is located near a metro station and popular shopping and historic destinations.
Rooms
Grosvenor House, A JW Marriott Hotel offers 494 guestrooms in a 8-story property. Guestrooms feature flat-screen TVs with satellite service and pay movies. Business-friendly rooms are equipped with high-speed Internet access, desks, and direct-dial phones. Bathrooms include shower/tub combinations, bathrobes, and hair dryers. Guestrooms provide minibars and slippers. Guestrooms also provide air conditioning. Services include a turndown service, housekeeping, and wake-up calls. Amenities available on request include hypo-allergenic bedding and extra towels/bedding. Large Suite rooms have separate living and dining areas.
Room Amenities
Dining
JW Steakhouse - Serves hot and cold buffet breakfast. Offering tender, hand-cut selections of dry-aged American USDA prime beef, fresh salads, and seafood, serving breakfast, lunch, and dinner. A bar is on site. Reservations required.
Park Lane Market - US-style market shop with coffee, sweets, and lighter meals.
Park Room - Traditional English drawing room with plump sofas and armchairs, serving traditional afternoon teas and a selection of lighter meals. Open for breakfast, brunch, lunch, and dinner.
The Library - Features wing-back armchairs and leather sofas, with book-lined walls. Serves light meals, snacks, and speciality coffees. Open for breakfast, lunch, and dinner.
Recreation
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 58) · See more Grosvenor House, A JW Marriott Hotel reviews
out of 58 reviews
“Love staying here while in London”
Hotel is really nice, very old British feel. We stayed in a Junoir suite so it was nice to have a lot of space in a London hotel for a change.... By far the most comfortable bed I have ever had in a hotel....!
“London Vacation during Christmas week”
Excellent service. They accommodated us with an early check in due to an early flight in from JFK. Hotel was centrally located in Mayfair section of London. Three blocks from the tube. Gold Marriott members have access to 7th floor lounge, great breakfast and snacks throughout the day. The only issue was that there are 3 Marriotts in a 1/2 mile square area. Make sure you know the exact address. Cabbies get easily confused!
“Great trip ... loved the Hotel”
The refurbishment has now been completed and wow what a transformation. We had a marvellous stay and were looked after marvellously by the staff particularly in the new restaurant. I have stayed before when attending a work event but this time it was for pleasure and the service was great. The food in the new restaurant BORDEAUX was as good as our friends said and with the weather being so lovely we were fortunate to be able to take dinner outside on the terrace. Would certainly recommend this hotel and will be staying on our next visit to London.
“Always good service”
This is not the first time I've stayed here but it has been about a year since I was last there and I had forgotten how outstanding the hotel and the service was. The Front Desk staff were amazing and very accommodating and although I arrived at 7am in the morning the staff were great and arranged access to my room straight away. After an overnight flight from Washington DC it was definitely appreciated. After that the service just remained at the highest standard and all the staff were very pleasant and cheerful. I would not hesitate to stay here again.
“Amazing hotel with a great feeling”
What can I say? I really enjoyed my stay at this stunning hotel. You cannot fault the service or the luxury and elegant feeling you get as soon as you walk in the door. We stayed for one night as a treat to ourselves, and what a treat it was. We had afternoon tea in the Park Room which was my first experience of this. The sandwiches, scones and cakes were just wonderful, and the live pianist just made it so special. The hotel and its bedroom are all of the highest of standard, and have obviously just been upgraded/renovated. The bed in this hotel is by far the best bed I have slept in... It is soft yet firm, and absolutely huge! I will certainly be staying at Grosvenor House again and again, and will be recommending it to all my friends and colleagues as a great experience all round!
“Grosvenor”
An expensive but brilliant place to stay. Rooms really comfotable and food good. Staff very friendly and very helpful.
“Exceptional hotel - a JW Marriott to be pround of”
This was my first stay at Grosvenor House since it rebranded to JW Marriott and it is certainly worthly of such a prestigious status. The hotel now seems to be fully renovated - a long time coming - but in my opinion well worth the wait. Our room was spacious, incredibly clean and felt warm and inviting with the rich fabrics and luxurious bedding (very Marriott!). Our friends were staying in one of the Suites - certainly worth the extra. Service throughout the hotel was faultless, very befitting of JW Marriott and we particularly enjoyed eating in Bord'eaux - can highly recommend for a leisurely brunch. I hope my travels bring me back to London soon.....
“Would definately go back”
Spend New Year in London staying at the Grosvenor House Hotel. Had a wonderful trip. Service was very efficient and the rooms very clean and comfortable. Probably the most comfy bed I have ever slept in. We had a very good room rate and would definately stay again.
“Excellent Hotel in Heart of London”
This an excellent hotel on at least a par with other five star hotels we have stayed in in Dublin, Berlin and Barcelona. It is very central to all the main sights, the shops of Oxford St, the theatres of Haymarket, Buckingham Palace, Hyde Park the Guards Museum and so on. All of the staff were pleasant and helpful. The rooms are well appointed and the beds are particularly comfortable. The fragrance of the freshly cut flowers in the lobby was also a nice touch.This is a great hotel and we hope to stay there again.
“Child Friendly, Luxurious and Welcoming”
What a friendly hotel! My wife and I went and stayed with our baby boy and the staff could not have been more accommodating. From providing a cot to heating up our baby food, they really could not have been more helpful - nothing seemed to be too much trouble. When we arrived the car was unloaded and parked for us in their garage and we were given a beautiful room - I think they have all been renovated and look stunning - with a huge bed and lovely marble bathroom. We had room service in bed while watching a movie. Again, really great service and the food was delicious - I had a steak sandwich and my wife had the risotto - both to be recommended. We had breakfast in Bord'eaux - it's a French brasserie with a fantastic terrace looking onto Park Lane and Hyde Park. It was sunny so we ate out there, having loaded our plates from the buffet!! Yes, we were spoiling ourselves!! Our only complaint was that our stay was too short - will be coming back for a long weekend soon.
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Showing 1 - 10 results (of 58) · See more Grosvenor House, A JW Marriott Hotel reviews
The closest major airports to Grosvenor House, A JW Marriott Hotel are:
London (LCY-London City) - 14.2 km / 8.8 mi
London (LHR-Heathrow) - 20.8 km / 12.9 mi
London (LGW-Gatwick) - 39.3 km / 24.4 mi
The preferred airport for Grosvenor House, A JW Marriott Hotel is London (LHR-Heathrow).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
