“Excellent”

Excellent friendly service

“Close to Notting Hill”

Nice location. Breakfast was a nice surprise.

“reseonable place for short stay”

it is newly refubished hotal therefore looks clean but maintainess is not up to the mark. my rooms curtain was hanging from the top and i could not manage to slid it.it remained same when i left the hotal.Room was cleen but tiny. W indow could not be opend it was sealead and aircinditiner temprature contol was lost you can not do below 18,can be feel uncofortable in month of july and agust.it might be centraly controlled or delebratedly set like this.i could not reccomend this hotal for hot season, ok below 23 degee centy grade.room was so tiny that hardly twwo feet space arround the double bed and no chair in the room. the beddings were clean and tidy. break fast is quit basic only orange juice and cornflex with toast and boil egg and tea and cofee. if you are after atypical eglish hospitability then it not a place near to it.

“What one expects”

Hotel was what I expected in that range of the marking. A lot of facilities have been fitted into a small room; all functioned correctly. Only real problem was the cleanliness where people had left dirt and material on the room walls. The staff were very helpful and allowed a later check out then scheduled.

“Cheap but clean and friendly”

This hotel had poor reviews but we booked because the price was low and it was well located for an event we were attending. We found a warm welcome at the front desk and willingness to give directions. The room was basic but functional and clean, with an en suite bathroom, tea/coffee and decent quality bedding and towels. Really good value for the low price we paid and we would use them again.

“Suitable”

This hotel is in a nice area, and close enough to shepherds bush station to provide convenient access to the city. However, it was probably the smallest room I have ever been in. It did come with all the appropriate amenities. The shower drain was very clogged and backed up about 3 inches of wated every time. There were always men at the reception who, as a single female traveler, I found intimidating. The room was clean and well serviced every day. They would not provied me with complementary bag hold on my last day, however, and asked for 5 quid to hold my bag, so I took it to Liverpool st station instead where, though I paid more, felt that my bag would actually be secure. While the hotel itself was suitable, it was the attitude and effort of the staff that would put me off staying here again.

“Bad”

Its clean but very small and cold.Staff is not kind. Wifi charges, and even left luggages are also charged.

“a place to sleep”

If you are looking for nothing more then a place to sleep it is ok. Room was very small by UK standards. There wasn't space to stand in front of the bathroom sink. It was impossible to control the room temperature in the morning after a shower. Breakfast choice was poor and breakfast room was very crowded.

“Barely adequate”

For the low price, I suppose we should not have expected better. However, a few basics should have been provided that were missing. For example there was no toothmug, no dishes or cutlery in the "kitchenette", no chair or stool although the room was so small it would have been difficult to fit one in. (40 rooms were crammed into the building with corridors so narrow and convoluted it is hard to imagine the building could have passed fire inspections). No drawers. No dish or shelf for soap in the tiny shower. No pictures or any minimal effort at decor...a crude unpainted platform under which to stow a suitcase...a clothes rail about 3 feet above it. Forget it if you wanted to hang anything longer than a jacket.. Old stained carpeting. A safe that didn't work. Bedding appeared clean but the overall impression was not reassuring. One good point if using Gatwick Airport - the C1 bus to Victoria stops right outside the door. The area not bad - about 8 mins walk to Shepherds Bush Underground (on the convenient Central Line).

“Smells like mildew”

Terrible room, the smell was stuck to all our clothes and the bathroom was a toilet,small sink and a shower handle. Do not stay there.