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TripAdvisor Traveller Rating
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Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
The hotel owner's passion for Thai culture adds a unique Asian sensibility to both the food and interior decor of the Lancaster London. The hotel's Island restaurant serves hot and cold buffet breakfasts each morning (surcharge).
Meeting and event facilities include two separate conference suites, which can each accommodate more than 1,200 people, and several smaller meeting spaces.
Rooms
The Lancaster London offers 416 air-conditioned guestrooms on 18 floors. Decor is light and airy, and many rooms offer wide views over Hyde Park or the London skyline through double-glazed windows.
Amenities include satellite television, direct-dial phones, and high-speed Internet access (surcharge). Marble bathrooms feature power showers as well as bathtubs, and come equipped with complimentary toiletries, thick towels, and cotton bathrobes.
Room Amenities
Dining
Nipa - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for lunch and dinner. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs—all imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.
The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day.
Island – Stylishly contemporary split-level space with floor-to-ceiling windows overlooking Hyde Park. This restaurant is open for breakfast, lunch and dinner, and offers a children's menu. Menu features fine quality seasonal British produce, bought daily, simply cooked and stylishly presented.
Recreation
The Lancaster London is across the street from Hyde Park and Kensington Gardens, both popular with joggers all year round, and with sunbathers and picnickers during summer months.
The recreational activities listed below are available near the hotel; fees may apply.
Showing 1 - 10 results (of 235) · See more Lancaster London reviews
out of 235 reviews
“Upgraded”
We arrived at the hotel and had previously booked a non-smoking room, however, they did not have any non-smoking rooms clean when we arrived. They upgraded us to one of the suites overlooking Hyde Park for free because of the trouble with the room we had booked. Would definitely stay here again next time I am in London.
“Great hotel , Great location”
Large rooms compared to London standards. Well maintained. Great Location, 1 minute walk to Tubetation (Lancaster Gate - Central line). Concierge was great. They helped us find Theatre tickets and rent bikes so we could take a nice stroll through Hyde park.
“Excellent hotel- convenient location”
My only issue was that the bath did not drain properly- that excepted, it was an excellent experience. I was very satisfied.
“"!"”
Expedia.com sent me an email with a heading "London Hotel Rates you can't pass up" or words to that effect. This was simply a GREAT deal for a GREAT hotel. We booked an Executive Twin, City View and wound up on the 16th floor in a corner room. And the rates were really a great savings! We had comfortable beds, a sofa, a desk and chair and a total of 6 windows in the room!!! Plus a flat screen TV, tea, coffee and cookies, a fridge, a safe and a very spacious marble bathroom with separate shower, bath tub, toilet, bidet and vanity style sink. The views were spectacular - we even got a park view since we were in a corner room! The location could not have been better - a half block from the Lancaster Gate tube stop and right across from Hyde Park. A less than 5 minute walk from Paddington Station, too. Only negatives were breakfast prices at hotel and cost of WiFi. There was a nice cafe right across the street with reasonably priced breakfast options. The Swan Pub and Duke of Kendall Pub were also good choices for food and drink in the neighborhood. I would definitely return to the Lancaster London!
“Will use the same hotel next time too”
Lancaster London is only about 25 minutes from Heathrow Airport (15 minutes on the Heathrow Express to Paddington Station + 5 minutes from Paddington Station) and is therfore very convenient to access.
“good place to stay in London”
The location is excellent. It is within walking distance from Padington Station.Enterance to underground is around the corner & bus stop is cross the street. Hotel is very clean and comfortable.The personel are very helpfull and knowledgable.A five minutes Taxi ride will take you to the other side of Hyde Park. We had an enjoyable stay in spit of underground strike!!
“ONe of the best hotel in London.”
I will come back to stay there again.
“Great location and excellent service”
I stayed at the Royal Lancaster for 6 nights on a business trip. Great location - right on top of Lancaster Gate Underground and only a 5 minute walk from Paddington Station which is a direct connection to Heathrow. Staff were extremely helpful, particularly the concierge. Restaurant The Island is perfect for an afterwork drink as well as great food - this has a street frontage as well so you really don't feel like you are eating in the hotel dining room! I would definitely stay there again.
“Great location”
Can't fault this hotel for value and service, will go back every time I stay in London.
“Very nice Hotel”
We recently stayed at the Lancaster for a weekend break. Although the main part of the Hotel looks like a very boring block of flats on the outside, we were surprised to find how modern and clean it was on the inside. All the staff were extremely friendly and helpful, and the condition of the bedroom was excellent. One moan was that the 'double' bed was actually two singles pushed together, with the very annoying gap between them, but that did not detract from the enjoyment of our stay. The Hotel is ideally situated, being close to Paddington station (10 min walk max), has an underground station directly below it at the rear (Lancaster Gate) and is right opposite Hyde Park. The food was rather expensive, but there are plenty of places to eat close by (A good 'Indian' just across the road for example). I would certainly recommend the Hotel and is somewhere I would have no hesitation in using on a future visit
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Showing 1 - 10 results (of 235) · See more Lancaster London reviews
The closest major airports to Lancaster London are:
London (LCY-London City) - 15.6 km / 9.7 mi
London (LHR-Heathrow) - 19.6 km / 12.2 mi
London (LGW-Gatwick) - 39.6 km / 24.6 mi
The preferred airport for Lancaster London is London (LHR-Heathrow).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
