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Reviews of The Inn at Venice Beach

3 out of 5
The Inn at Venice Beach
327 Washington Blvd, Venice, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1006 reviews" "
Rating 8 - Good. 338 out of 1006 reviews" "
Rating 6 - Okay. 76 out of 1006 reviews" "
Rating 4 - Poor. 18 out of 1006 reviews" "
Rating 2 - Terrible. 15 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Diya

Business traveller
Liked: Cleanliness, staff & service, amenities
Positives: - The location is 2-3 mins walk to the beach - lovely restaurants around and right next to the canals. - Clean basic rooms and enough amenities (clean showers, ample towels, loved the toiletries, coffee machine etc) The front desk manager granted me a late check out the cause of check-in issues which was appreciated. - It gets slightly noisy at night but didn't bother me as much even though I'm a super light sleeper. Overall staff is courteous and nice! Negative: - really slow wifi. - The room wasn't ready at 4 PM to check in and then never got a notification from the hotel. - One can hear upstairs guests snoring and stomping around. - The bed is super soft very unlike hotels so that was a negative for me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leighann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and location. Room was beautiful. Bed was sublime!
Stayed 1 night in Mar 2024
Response from Juliana Ruiz on 26 Mar,2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, great staff, clean and well appointed room and great location.
Stayed 2 nights in Mar 2024
Response from Carl Jones on 22 Mar,2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesGeneral ManagerInn at Venice Beach

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach. Lots of great restaurants nearby. Not fancy, but clean and comfortable. Very friendly staff.
Stayed 1 night in Mar 2024
Response from Carl Jones on 11 Mar,2024
Thank you for your wonderful comment! We're delighted to hear that you enjoyed our convenient location within walking distance to the beach and the abundance of great restaurants nearby. Your feedback on our cleanliness, comfort, and the friendliness of our staff is greatly appreciated.We strive to provide a welcoming and comfortable experience for our guests, and it's rewarding to know that we succeeded during your stay. If there's anything specific you loved or any areas where we can improve further, please let us know.We look forward to welcoming you back and ensuring another enjoyable stay in the future.Best regards,Carl Jones

10/10 Excellent

Lindsey Nicole

Stayed 1 night in Feb 2024
Response from Carl Jones on 20 Mar,2024
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesGeneral ManagerInn at Venice Beach

10/10 Excellent

Kazim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stay was perfect.
Stayed 4 nights in Feb 2024
Response from Carl Jones on 28 Feb,2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all amazing including the friendly and efficient housekeeping folks. The rooms are updated and clean. The beds comfortable and overall the inn is very quiet. We also appreciated the onsite parking and the walk ability of the area. I loved the handouts they provided on check in for local suggestions and were quick to provide more recommendations if needed. I would definitely recommend this inn for your stay in Venice.
Stayed 3 nights in Feb 2024
Response from Carl Jones on 16 Feb,2024
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Carl Jones on 6 Feb,2024
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Debra

The staff member that checked me in was super friendly and nice. My room was clean and a beautiful view
Stayed 1 night in Jan 2024
Response from Carl Jones on 6 Feb,2024
Dear Valued Guest,Thank you for taking the time to review your stay with us. I'm happy to read about your positive feedback about our hotel and staff. Our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting your stay once again and continuing to meet your expectations.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Henry

Liked: Staff & service
Great location a few blocks from the beach and the cute Canal district. A fine choice, cheaper than many in the area, if you don't mind an older building. Staff friendly and helpful.
Stayed 4 nights in Jan 2024
Response from Carl Jones on 6 Feb,2024
Dear Valued Guest,Thank you for taking the time to review your stay with us. I'm happy to read about your positive feedback about our hotel and staff. Our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting your stay once again and continuing to meet your expectations.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

6/10 Okay

Devra

Travelled with family
Liked: Cleanliness
Great location, but otherwise felt like a cheap motel that was overpriced.
Stayed 1 night in Dec 2023
Response from Carl Jones on 6 Feb,2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our location, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carl Jones on 4 Jan,2024
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carl Jones on 3 Jan,2024
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and comfortable beds.
Stayed 1 night in Dec 2023
Response from Carl Jones on 24 Dec,2023
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Neelam

Stayed 1 night in Dec 2023
Response from Carl Jones on 6 Feb,2024
Dear Valued Guest,We value your positive feedback about our hotel. Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Matisse

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Carl Jones on 20 Dec,2023
Dear Valued Guest,Thank you for sharing your feedback from your stay. Your feedback is essential in our effort to improve our service standards. On behalf of the hotel, please accept my apology for not fully meeting your standards during your stay. Your ratings are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Emil

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Carl Jones on 20 Dec,2023
Dear Valued Guest,Thank you for taking the time to review your stay. Your feedback is essential in our effort to improve our service standards. Your ratings have been shared with the appropriate departments so that they may be addressed and corrected. Thank you for choosing our hotel for your stay. We hope to see you again on your future stay with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

6/10 Okay

Nyssa

Stayed 5 nights in Dec 2023
Response from Carl Jones on 20 Dec,2023
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. On behalf of the hotel, please accept my apology for not meeting your standards during your stay. Your ratings have been shared with the appropriate departments so that they may be addressed and corrected. We hope we can make it up to you on your next visit to Venice Beach! Have a great week and thank you for choosing our hotel!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Great staff, great location, good suite floor plan. Everthing needs to be updated.
Stayed 1 night in Dec 2023
Response from Carl Jones on 20 Dec,2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall, we also acknowledge that there might have been aspects that didn't meet your expectations. On the other hand, our hotel staff enjoyed catering to your needs during your stay with us. Your comments have been shared with the appropriate departments so that they may be addressed. We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Carl Jones on 20 Dec,2023
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carl Jones on 14 Dec,2023
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Just after explaining the reason for visit to area to front desk was recent death in the family I get put next to the elevator. Sorry but not really worth the $$$ for an off season overnight.
Stayed 1 night in Dec 2023
Response from Carl Jones on 13 Dec,2023
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. I'm truly sorry to read about your negative experience. Be assured that is not the kind of service that we would like to offer you and I understand your dissatisfaction. Your comments have been shared with the appropriate departments so that they may be addressed. I appreciate you choosing our hotel for this stay and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Good location, great sraff. Noisy neighbourhood
Very nice staff and great location for beach and restaurants. Room was on a busy road and was very noisy all night and early morning. Unfortunately we had no hot water for over 20 hours after arriving due to plumbing issues. Eventually got fixed and staff sorted it to our satisfaction
Stayed 2 nights in Dec 2023
Response from Carl Jones on 6 Dec,2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall with our staff, we also acknowledge that there might have been aspects that didn't meet your expectations. On behalf of our hotel, I sincerely apologize you had to experience having no hot water during your stay. I'm glad we were able to compensate you due to the inconvenience. Your ratings are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Nikkole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carl Jones on 6 Dec,2023
Dear Valued Guest,We value your positive feedback about our hotel. Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Joanne

Liked: Property conditions & facilities
Friendly staff, easy check in and out. Great neighborhood. Great price for neighborhood.
Stayed 2 nights in Nov 2023
Response from Carl Jones on 30 Nov,2023
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Yarong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2023
Response from Carl Jones on 28 Nov,2023
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

William

Travelled with family
Liked: Staff & service
The staff there was SUPER friendly and nice. Arriving and parking ($22/day) was super smooth, they have covered and uncovered spaces. The check-in was super fast. It is a nice place, they made their best effort in updating it, I think it was OK. The bathroom was ultra small and could use a deep shower/tub cleaning. The carpets in the room and general areas do not give a great impression in terms of freshness/cleanliness, but everything else was OK. We had a loft room, the temperature was OK however there was only a tiny fan all the way up in the ceiling, wonder how that would work if it was summer time. The bed was comfortable, a lot on the way softer side, the pillows were grainy and quite uncomfortable though. The hotel location is good for night dining/drinking, visiting the Marina, the beach or even walking to Venice beach. Despite being on a main street it was not loud at night, you could only hear the cars go by if the sliding balcony door were opened. I would stay there again if in that side of town.
Stayed 2 nights in Nov 2023
Response from Carl Jones on 28 Nov,2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall, we also acknowledge that there might have been aspects that didn't meet your expectations. Your ratings are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Carl Jones on 14 Dec,2023
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

6/10 Okay

Jamie

Disliked: Property conditions & facilities
The cost for this property is not right. The rooms have been slightly updated but feel like an hourly hotel at best. It does not feel like a beach side inn or an accommodation worth over 150 a night. Each night we paid over 250 plus for this I would recommend going with one of larger hotel chains near by that actually have amenities. The draw of this hotel is its location and if it was updated in a more boutique manner with some amenities I would say it’s worth it but based on the rooms and building interior. Example next to our room was a storage center with all the extra items shoved in they didn’t even conceal this. It added to the cheapness of the place. Plus the lack services it’s just not worth the price. We love to support smaller chains and boutique hotels which what we did for the half of trip and were very satisfied this one does not measure up.
Stayed 2 nights in Nov 2023
Response from Carl Jones on 28 Nov,2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our staff, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Barbara, Briones

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, walkable to venice beach, comfortable bed. Would stay again.
Stayed 2 nights in Nov 2023
Response from Carl Jones on 15 Nov,2023
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Sheila Beth Ward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Venice Beach and many places to eat. Very walkable. Easy to get to. Dated, but clean and had a refrigerator and coffee supplies.
Stayed 2 nights in Nov 2023
Response from Carl Jones on 14 Nov,2023
Dear Valued Guest,We value your positive feedback about our hotel. Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Great for doing things on the west side.
Stayed 7 nights in Oct 2023
Response from Carl Jones on 6 Nov,2023
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Carl Jones on 2 Nov,2023
Dear Valued Guest, Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. I am delighted to learn that you enjoyed your stay with us! We hope to see you again on your future stays with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The Inn at Venice Beach is a cute former apartment building that is a nice quaint hotel with an excellent location
Stayed 1 night in Oct 2023
Response from Carl Jones on 31 Oct,2023
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us! We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Venice
Easy check in, spacious clean room, great location. Only drawback for us, and it’s minor, unless you’re used to city noise as background, our room which faced the street was pretty loud all night as cars went by.
Stayed 1 night in Oct 2023
Response from Carl Jones on 31 Oct,2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall, we also acknowledge that there might have been aspects that didn't meet your expectations. Your rating & comments are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

4/10 Poor

William

The room was adequate. my problem was the high price, and the hidden cost of parking $24/day I picked this as the cheapest place near Venice.
Stayed 2 nights in Oct 2023
Response from Carl Jones on 24 Oct,2023
Dear Valued Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found the room to be suitable for your needs. We'd like to address your concern regarding the parking fees. We want to assure you that we take transparency seriously. Our parking fees are clearly outlined on our website and are also provided in the arrival's contract during check-in. We make every effort to ensure that all our guests are aware of these charges upfront to avoid any surprises. We apologize if there was any confusion, and we appreciate your understanding. Your comments have been shared with the appropriate departments so that they may be addressed. We appreciate you choosing our hotel for this stay and we hope you have a wonderful week!We value your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very kind and helpful. Helped store our luggage’s while we waited for our room (which they let us an early check in - much appreciated after long travel!). Would definitely stay again, room was much bigger than expected and clean. Super impressed.
Stayed 1 night in Oct 2023
Response from Carl Jones on 17 Oct,2023
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Christopher, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Carl Jones on 17 Oct,2023
Dear Valued Guest,We value your positive feedback about our hotel. Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little boutique hotel, friendly service, large rooms, clean, very close to the beach and lots of restaurants. Beds & pillows are on the softer side, very comfy unless you like firm. Some noise transfer from upper floor, so recommend requesting top floor if you want conplete quiet.
Stayed 1 night in Oct 2023
Response from Carl Jones on 13 Oct,2023
Dear Valued Guest,Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback and for choosing our hotel. Thank you for the positive comments on our guest services and the condition of our rooms. We always want our guests to experience the best value for their money, feel comfortable, and have their expectations exceeded; so I'm delighted to hear that you enjoyed staying with us. We hope to see you again on your future stays with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and quiet
Stayed 4 nights in Oct 2023
Response from Carl Jones on 10 Oct,2023
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. We value your positive feedback about our hotel. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Keith

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Carl Jones on 11 Oct,2023
Dear Valued Guest, Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. I am delighted to learn that you enjoyed your stay with us! We hope to see you again on your future stays with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good facility. Friendly staff.
Stayed 4 nights in Oct 2023
Response from Carl Jones on 10 Oct,2023
Dear Valued Guest,Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Sep 2023
Response from Carl Jones on 13 Sept,2023
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. We value your positive feedback about our hotel. It was a pleasure having you stay with us. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locally inspired decorated rooms, interesting architecture
Stayed 2 nights in Sep 2023
Response from Carl Jones on 13 Sept,2023
Dear Valued Guest,Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor & dismissive service
I have travelled and stayed in Hotels in over 50 countries. It’s very rare that, I encounter dismissive and irresponsible managers. When smoke alarm went off at 2 am and we eventually disconnected it and took it to the lobby because no one was answering the call. I was told by the manager he had seen someone smoking in the morning. Such a pathetic comment instead of apologising. No toilet role or tissues.
Stayed 1 night in Sep 2023
Response from Carl Jones on 13 Sept,2023
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. On behalf of the hotel, I'm truly sorry to read about your negative experience. Be assured that is not the kind of service that we would like to offer you and I understand your dissatisfaction. Your comments have been shared with the appropriate departments so that they may be addressed. I appreciate you choosing our hotel for this stay and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Estella

Stayed 3 nights in Aug 2023
Response from Carl Jones on 11 Sept,2023
Dear Valued Guest,Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 Good

Wali, Merced

Travelled with family and small children
Liked: Cleanliness, amenities
The lady on front desk was kinda rude. But very close and accessible to the beach. Also liked the environmental besides the homeless people which are very annoying.
Stayed 2 nights in Sep 2023
Response from Carl Jones on 6 Sept,2023
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. I'm truly sorry to read about your negative experience. Be assured that is not the kind of service that we would like to offer you and I understand your dissatisfaction. Your comments have been shared with the appropriate departments so that they may be addressed. I appreciate you choosing our hotel for this stay and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

Terrence, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great location. Simple and basic but safe and convenient.
Stayed 2 nights in Sep 2023
Response from Carl Jones on 6 Sept,2023
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. We value your positive feedback about our hotel. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venice Beach heaven
Great location within walking distance to Muscle Beach, Santa Monica Beach and peer. Lots of excellent restaurants and coffee shops. The area seemed safe and walkable along the canals and surrounding area
Venice Beach peer
Muscle Beach
Venice beach canal
Stayed 3 nights in Aug 2023
Response from Carl Jones on 8 Sept,2023
Dear Valued Guest,Thank you for the perfect 10/10 rating. Wow, love the pictures! We greatly appreciate the time you have taken to provide us with this valuable feedback. We value your positive feedback about our hotel. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Science
Stayed 1 night in Aug 2023
Response from Carl Jones on 8 Sept,2023
Dear Valued Guest,Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach