250 Conicville Blvd, I-81 Exit 273, Mount Jackson, VA
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Don't expect five star Ritz-Carlton service you get what you pay for but if you're coming to motel 6 you should already know what to expect clean and remodeled rooms very small TVs It is what it is
Chris
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar,2024
Hi ChrisWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
Response from Brand Experience Team on 28 Feb,2024
Hi Tim,Thank you for the perfect rating!Lilith#Team6
10/10 Excellent
Robert M.
17 Feb,2024
Liked: Cleanliness, staff & service
Robert M.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Response from Brand Experience Team on 30 Jan,2024
Hi Olga,Thank you for the excellent review! Maz K.#Team6
8/10 Good
Marly
Travelled with family
29 Dec,2023
Liked: Cleanliness, staff & service, room comfort
It was alright for the price, comfortable enough for my family for an overnight stay. Its surprisingly clean and the receptionist changed our room without a question when I requested.
Marly
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan,2024
Hi MarlyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
The door to the room I stayed in kept opening every time a gust of wind would come through. There were a lot of noises that are unexplained. The huge picture windows in the room were filthy.
David
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
6/10 Okay
Simon
Travelled with family
22 Oct,2023
Liked: Cleanliness, staff & service
The door had issues, it wouldn’t work with our key cards. The room had a stench of cigarettes. Bath tub had cigarette burns on it. The stay was ok for the price
Simon
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov,2023
Hi SimonThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
They just put a clean sheet over dirty sheets. The bathroom was gross very dirty. The shower appeared to have nothings between rooms because it glowed when all lights were off.
Patricia
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct,2023
Hi Patricia,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
10/10 Excellent
Jerri
Travelled with partner
15 Oct,2023
Friendly staff.
Comfortable bed.
Convenient to interstate.
Jerri
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct,2023
Hi Jerri,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
6/10 Okay
Verified traveller
Travelled with family
2 Oct,2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Look elsewhere
Sink leaked water (disconnected under), several power plugs did not work. Hot water was a premium that disappeared fast. Staff was super nice, but without maintenance... meh.
Verified traveller
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 10 Oct,2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
6/10 Okay
JAMES
18 Sept,2023
The room we rented was a ADA ROOM, it would have been nice if the seat in the toilet height was at least 17'' in height.
JAMES
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 27 Sept,2023
Hi James, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
4/10 Poor
Alisha
Travelled with family
17 Sept,2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was skinny as crap. It was so hard you couldn't even sleep. My back and ribs hurt so bad.
Alisha
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept,2023
Hi Alisha, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6
Staff was friendly and super helpful. Just stayed the night but everything was fine.
Whoopi
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept,2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
For the price this place is great. Nothing fancy but a good place to crash while traveling. Mostly clean, hard to make older bath tubs look clean. Very friendly staff. Would stay here again if passing through.
Ellen
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sept,2023
Hi Ellen,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
The weather was perfect. Very friendly staff. The was clean. The beds are very hard and are too soft.
Benjamin
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 8 Aug,2023
Hi Benjamin,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6
Staff was very friendly and extremely accommodating!
Denise
Stayed 7 nights in Jun 2023
Response from Brand Experience Team on 19 Jul,2023
Hi Denise,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
The staff at the property are so kind. The only
Thing is that the rooms are dirty. I had to clean the bathroom with cleaner upon arrival. The shower I had to scrub to use it. Not good.
Rene
Stayed 1 night in Jul 2023
Response from General Manger on 7 Jul,2023
We apologize for the experiance you received at our property. This is not up to the standards that we live by and truly appreciate your feedback on the situation. Our hope is that you can give us another chance to offer you a much better experiance.
The beds were comfortable although they slid off frame with just a gentle knock. The refrigerator and phone did not work in room 112. I notified the clerk and she said she was too busy and it didn’t get attention even when we left two days later.
Verified traveller
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6