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Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in EMAS II (EMS – environmental only), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
The Westin Palace Madrid's 18 modular meeting rooms and banquet lounges are soundproofed and equipped with microphones and audio-visual systems. Their total capacity is 800. Medinaceli Lounge, at 418 square meters, is the largest. The smallest rooms - Hemingway Lounge (42 square meters) and Mata Hari Lounge (55 square meters) are named after former hotel guests. In all meeting rooms, remote control digital touch screens operate automatically operating curtains, screens and ISDN Internet connections. Some of the rooms are wood-paneled, with Venetian chandeliers. All benefit from natural daylight.
The business center on the ground floor, adjacent to the front desk, has telephone and fax services, high-speed Internet access (surcharge) , telephone booths, and meeting area. Mobile phones are available for hire, and secretarial and translation services are available.
Light snacks, fruit juice and beverages can be enjoyed on the outdoor terrace overlooking the square, the Jeronimos Royal Monastery, and the Retiro park.
The WestinWORKOUT Gym is open 24 hours a day and features TechnoGym cardio equipment, multiscreen TVs, and its own sound system.
R'diffusion beauty treatments, including facials, massage, epilation, manicure and pedicure, are available on the sixth floor. A small hairdressers of the same name is located on the second floor.
The Westin Kids Club offers services and amenities geared towards families traveling with children, such as a welcome bag at check-in and an array of children's activities. Valet parking is available (surcharge).
Rooms
The Westin Palace Madrid has 467 guestrooms and suites, all of which have been equipped with sound-proofed carpentry and double-glazed windows. All rooms are decorated in a classic but comfortable style with air conditioning, digital telephone system, voicemail, and modem Internet connections (surcharge). The Heavenly beds offer a custom-designed pillow-top mattress set, topped by a down comforter and five queen and king size pillows to maximize comfort. The marble bathrooms have anti-mist mirrors, razor adaptors, and bathrobes.
Room Amenities
Dining
La Rotonda - International and Spanish cuisine is served at this informal, semi-circular restaurant, surrounding the great dome beneath the Palace Bar. A buffet is served here for breakfast and lunch. There is a la carte dining in the evening.
Asia Gallery - Serves Cantonese cuisine in a 1920s-style venue. Specialises in Peking Duck and fresh, soft crabs.
Palace Bar - Set in the most dramatic room of the hotel, the bar is dominated by the Art Nouveau stained-glass dome with its flower motif, from which a large chandelier is suspended. Cocktails (particularly dry martinis or a choice from over 700 wines in the adjoining cellar) are enjoyed day long by guests firmly ensconsed in the green-leather armchairs or navy-blue divans. Live piano music is played for afternoon tea.
Showing 1 - 10 results (of 215) · See more The Westin Palace, Madrid reviews
out of 215 reviews
“The Palace is the place to stay”
This was a wonderful hotel in a wonderful location. First class in every way. The Asian restaurant in the hotel was the most expensive meal we ate during our stay but you get what you pay for. The staff was absolutely perfect and accommodating in every way. We can't wait to go back.
“will almost certainly use the hotel group again”
the hotel services in the hotel were of a very high standard and the staff polite and helpful.
“Spectacular Hotel in Heart of Madrid”
This is my 2nd stay at the Westin Palace. It's a beautiful hotel ideally located literally across the street from the major museums and easy walking distance to key shopping streets with many restaurant options nearby. The staff is fantastic and the rooms are great. The only 'con' is it can be pricey including room service and the restaurants, however breakfast was included in our rate and was perfect. There's a huge breakfast buffet that is wonderful.
“Loved it”
The hotel was beautiful -we stayed on the 6th floor which was especially nice. The breakfast was amazing and the hotel itself is in the guidebook. The bathrooms are especially nice with a very strong double shower and a big soaking tub.
“Wonderful place to stay in Madrid”
Great hotel, great service. Would definitely go back.
“Loved it”
We stayed here at the end of our driving tour around Spain. The moment you walked in you felt relaxed. The bed was the best of our trip. The hotel was beautiful and close to everything. The staff was very helpful.
“A Palace in Madrid!”
We had a great stay at The Westin in Madrid (known to the airport taxi drivers as just the Palace Hotel). This is a luxurious hotel in a great location - 5 minutes from Retiro Park, just across the road from the Prado and within easy walking distance of all the main sights. The Bus Turistico, which is a great way to get your bearings and see the sights, stops just outside the hotel. The staff were very friendly and helpful. When I was concerned that I would be able to hear road noise at night in the first room (a very light sleeper!) they were more than happy to let us change rooms. The room was spacious, clean and had everything we needed. Buffet breakfast - whilst expensive was excellent with a huge amount of choice. If you are in a hurry to see the sights this may not be the best option but good for a leisurely morning. (There is always Starbucks if you are in a hurry). Dinner in the hotel was expensive but there are plenty of restaurants within walking distance of the hotel - the Plaza Santa Ana (about 10 mins walk) is a nice place to eat or have a drink. The highlight of our stay at this hotel was sipping cocktails before dinner under the magnificent glass dome. Would definitely recommend this hotel and hope to return!
“Excellent Hotel!”
The buffet is too expensive but the room was very confortable and the hotel is well located.
“The Westin Palace is at great location”
It is located at the heart of museum & attraction areas. Every things are in the woring distance. Only one thing there is no disabled ram, escalator, or elavator to go from checking counters to lobby area.
“Elegant but pricey”
I took my wife and mother to the Palace hotel(Westin) for three nights and we had a very relaxing time soaking up the luxurious atmosphere. Some of the plus points are: location very good, hotel surroundings very elegant, and the opera in the lobby Sunday lunchtime. The negative points: Heineken 11 Euro's a bottle, no tea/coffee making facilities, lack of porters. Would I stay there again? probably, but would do more research into finding quality local restaurants as it's quite pricey eating in the hotel's restaurant every night.
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Showing 1 - 10 results (of 215) · See more The Westin Palace, Madrid reviews
The preferred airport for The Westin Palace, Madrid is Madrid (MAD-Barajas) - 12.2 km / 7.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
