“Close to anything you need in Manhattan”

The hotel was clean and close to shopping, restaurtants, Kansas State University, a zoo and a national park. The pool was large with umbrellaed tables available.

“Get what you pay for”

Value of the room for a King size bed is $50 or so less than any other place, but you get what you pay for!! The bed was good, but the mattress sheet cover was only a twin size covering only the upper portion of the body!!! The bathrooms are in HUGE need of remodeling. Again, price dictates luxury!! You want affordability w/o the fanciness, then this is your place. If you want luxury and a higher priced room, go somewhere else.

“Decent for a short stay.”

Everything except the bed was fine. The mattress was a bit bobbly and the pillows were not soft. The room was clean.

“Horrible Service”

I was warned before booking this hotel, but was forced to anyway since there were no other hotels available this weeekd (softball and weddings). Upon arrival, the staff was very unprofessional, wearing worn down t-shirts and rude attitude. I was charged an extra amount that was promised as well. The service was the worst I've ever encountered. After realizing our ironing board was missing, we called the front office to see if they had one we could use. The response was "Ummm, Im not sure. We're really busy right now, call back in15 minutes." Needless to say, I will never be staying here again.

“Not Impressed”

I guess you get what you pay for. It was a cheap hotel. Room was not very clean. Maintenance needed to be done. The front window had a giant crack in it. Paint in the walls in the room was chipping off onto the floor. I do have to say that the staff was polite and pleasent though.

“SUCKED”

Don't get a room at this hotel unless you really are desperate for a cheap room.

“Don't!”

We made this reservation months and months in advance. Upon arrival they took awhile switching our rooms around, figuring out which was clean and which wasnt, were not sure if they had one ready, fellow travelers in our group were sent over to the neighboring hotel (we were not aware of any affiliation) and their room was occupied, then were sent back to the America's Best. It was not at all organized and the lobby left much to be desired. To top it off - we went in around 10:45 to check out (check out time was 11am) and came into the lobby with a sign on the desk stating something like 'front desk will return shortly.' We waited approximately 15 min, rang the bell to alert there were people waiting until we finally put our keys on the desk and left to get on the road. You would assume one of the most important times to have your desk occupied would be at check out time. We tried to call 3 times throughout the day (a Sunday) to confirm that they received our keys and we were checked out fine. I was not able to get ahold of anybody at the hotel until late the following day. We were in town for a wedding and unfortunately Manhattan is a tough spot to get a hotel on game weekends. The only positive was that the hotel was conveniently located to all of our stops for the weekend.

“Bad Plumbing”

Water leak from 2cd floor into our bathroom, when every tub was used in the floor above.

“HORRID”

America's Best Value Inn - Manhattan sits next to Regency Inn, which was where the only operating office was located. 1. First, they gave me a room in ABVI-M that was already occupied. 2. Next, they gave me a room in ABVI-M that was not ready (bed was stripped, room was in disarray). 3. Third, the 3rd room they gave me was in RI, but did not have hot water the next morning, so they sent me over to the other building (ABVI-M) to take a shower. While in that room, the hair dryer & wall holder came off in my hands. Ownership moved me to another room in RI for my 2nd night. 4. Property appeared to be a closed down property that was being renovated. Property was falling apart, concrete stairs were crumbling, renovation equipment and materials were obstructing walkways, continental breakfast area was strewn with extra dietary equipment and was in complete disarray. Menu consisted totally of bagels, pre-boxed cold cereal & milk. Juice machine was present, but only dispensed water, or inproperly mixed juice. Property staff seemed practically non-existent, and most looked like they just walked in off the street. The staff made errors with No. 1 and 2 above, & made an error not moving me to another room in RI with No. 3. However, when ownership/management was asked to comp the 1st of 2 nights, they refused and only offered a 15% discount, complaining about the money they'd lost in the last 6 months. This was totally unacceptable. Recommend everyone avoid this property at all costs.

“Awful”

The hotel didn't look anything like its picture on the website. It was under renovation. The rooms were very nasty. Had there had been any other rooms available that weekend in Manhattan, I would have cancelled my reservation.