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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
In addition to an outdoor pool and a children's pool, Olas Altas Inn Hotel & Spa provides a spa tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.
This 3-star property offers access to a business center, a technology helpdesk, and small meeting rooms. Event facilities include conference/meeting rooms and banquet facilities. This Mazatlan hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is complimentary.
Rooms
Olas Altas Inn Hotel & Spa offers 76 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to balconies. Accommodations are furnished with sofa beds and desks. Satellite television is provided.
Bathrooms include showers with handheld showerheads, and complimentary toiletries. This Mazatlan hotel provides complimentary wireless high-speed Internet access. Additionally, rooms include welcome amenities and complimentary bottled water. In-room massages, hair dryers, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Showing 1 - 6 results (of 6)
out of 6 reviews
“Real Mazatlan”
We had always stayed in the Golden Zone when visiting Mazatlan. This year we thought we would try a place more "real Mazatlan" so we chose the Olas Altas Inn because it was out of the Golden Zone and on the Malecon. It was a good choice. The staff was outstanding, the location great (for what we wanted), and the food excellent. Even though the property was older and on a main road it was maintained well. We were the only English speaking individuals in the hotel as guests but that was not a problem. Everyone was gracious and helpful. The staff spoke little English but we worked it out. The view from the fifth floor of the Malecon and bay/ocean was great as well as the view of the sunsets.
“Excelent service in a beautiful hotel”
My family and me received an excelent service while we were staying at Olas Altas Inn. The room was clean, comfortable. The hotel is located in front the beach, we could walk on the malecon, we also walk to the aquarium!! Congratulations to all the staff, managers, service people, waiters, recepcionist, thank you for your attentions
“Very Relaxing”
My husband and I adore this hotel, every staff member was nice and they allowed us to check in early when we just wanted to make sure we could leave our car there to head over to the beach before we had to check in. we had a beach view which was beautiful, we love that this hotel was in the middle between downtown and the golden zone. the only hassle was the busy street it was on,taxis driving all crazy.
“Great service, fabulous view, real Mexican ambience.”
Not your usual "gringo" resort, the Olas Altas Inn is a lovely hotel catering mainly to Mexican business people, families, and group events. The front desk staff and bell men speak very good English. But they appreciated our attempts to speak Spanish and humorously corrected us on our pronunciation. The service was impeccable - any requests were dealt with immediately. Best qualities of the hotel are its friendly, helpful staff, round the clock security, and immaculate cleanliness. 24-hour internet access was great too. The location is just south of the Zona Dorada - an easy 1/2 hour stroll, and about 2km north of the Old Town. There is a frequent bus service along the Avenida del Mar which costs 9 pesos per person - very easy access in either direction. The hotel is right on the busy Avenida del Mar, but it is very quiet at night. There were no kitchen facilities in our room, and the hotel does not allow you to bring food into your room, But the hotel restaurant is very good, especially for breakfast. Finding good food was no problem, given the easy access to the Zona Dorada or the Old Town. Would definitely recommend this hotel to independent travellers who want a taste of modern Mexico.
“Not what we wanted”
I went with some friends and we all recommend any other hotel near to the Golden Zone in Mazatlan. The service here is poor and there's no sufficient parking lot.
“Not what it's advertised to be”
My partner and I chose this hotel due to the number of positive reviews on this site. I have to say after staying at the hotel for a week, our expectations did not match reality. While overall it's a fine hotel, there are some important things travelers should be aware of: 1. This hotel is located in an area between the Golden Zone and the historic area of Mazatlan. As a result, it's not located in an area with many restaurants, nightlife, or things to do. Instead, you will have to take a taxi into one of these other areas. 2. The hotel is not located on the beach. It's located across the street from the beach. And this street is a major road in Mazatlan. If your hotel room has an ocean view, then there is a significant amount of traffic noise all day/night. It makes it very difficult to sleep, especially if you're a light sleeper. 3. The hotel staff knows very little English. If you do not know much Spanish, or are looking for a hotel with other English-speaking people, this hotel is not for you. We did not encounter any other English-speaking guests during our week at this hotel. 4. The hotel does not staff the swim up bar in the pool. The pool/lounge area is very small, and if you want a drink, you have to order it from the staff inside the restaurant. No one in the restaurant speaks English. 5. The hallways in the hotel echo very loudly and the walls are extremely thin. We could hear people talking in the hallways and watching TV in the next room all night long.
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Showing 1 - 6 results (of 6)
The preferred airport for Olas Altas Inn Hotel & Spa is Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 18.1 km / 11.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
