Mercure Welcome Melbourne

3.5 star property
Comfortable hotel, walk to Melbourne Central

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Welcome Melbourne

Photo gallery for Mercure Welcome Melbourne

Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Breakfast and dinner served, local cuisine
Exterior
Shower, eco-friendly toiletries, hair dryer, towels

Overview of Mercure Welcome Melbourne

7.8

Good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Melbourne.

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is S$110
Price available on 21/04/2024

Check out the area

265 Little Bourke Street, Melbourne, VIC, 3000
  • Popular LocationMelbourne Central2 min walk
  • Popular LocationBourke Street Mall3 min walk
  • Popular LocationMelbourne Central Station6 min walk
  • Popular LocationFlinders Street Station9 min walk
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Room options

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 3 Single Beds

Standard Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Family Room, 1 King Bed & 1 Twin Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Melbourne

In the entertainment district, Mercure Welcome Melbourne is in Melbourne Central Business District, a walkable area in Melbourne with good shopping. Melbourne Central and Queen Victoria Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Melbourne Central - 2 min walk
  • Queen Victoria Market - 13 min walk
  • Crown Casino - 4 min drive
  • Marvel Stadium - 4 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • Fortress Melbourne - 1 min walk
  • Din Tai Fung - 2 min walk
  • Sam Sam Korean Chicken and Beer - 1 min walk
  • Mekong - 1 min walk
  • Dodee Paidang Swanston Street - 1 min walk

About this property

Mercure Welcome Melbourne

Hotel near Melbourne Central
Located close to Princess Theatre and Queen Victoria Market, Mercure Welcome Melbourne provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site restaurant, The Louden Kitchen Grill, features local cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.
Other perks include:
  • Breakfast (surcharge), bike hire and express check-out
  • Luggage storage, a computer station and a water dispenser
  • Tour/ticket information, a 24-hour front desk and concierge services
  • Guest reviews say great things about the central location
Room features
All 330 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the overall comfort, quietness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 46-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 24 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Nearby parking fee: AUD 24 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is Mercure Welcome Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Welcome Melbourne?

As of 29 Mar,2024, prices found for a 1-night stay for 2 adults at Mercure Welcome Melbourne on 21 Apr,2024 start from S$109.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Welcome Melbourne?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Welcome Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Welcome Melbourne located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 6 minutes by foot and Flinders Street Station is 9 minutes.

Mercure Welcome Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1007 reviews" "
Rating 8 - Good. 396 out of 1007 reviews" "
Rating 6 - Okay. 167 out of 1007 reviews" "
Rating 4 - Poor. 84 out of 1007 reviews" "
Rating 2 - Terrible. 34 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located
Stayed 6 nights in Mar 2024

10/10 Excellent

Jacqueline Alleyne, Engadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Hsiao Chien

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t think they’ve vacuumed the room properly. I can understand the house keeping only come on the third day to change the towels, but at least have a clean room when there’s a check-in. The dust accumulated in the vent makes the place dated and dirty. The only positive is the location of the hotel, appreciate the closeness to everything.
Stayed 4 nights in Mar 2024

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

tiare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Amy

My room was supposed to be cleaned every 3 days. On the day it was supposed to be cleaned, I got a note that my room couldn’t be cleaned due to unforeseen circumstances. So I told the front desk about it. It was supposed to have been done the next day, but it wasn’t done then either. I told the front desk about the no cleaning again. The only service I got was my trash removed and new towels (that I didn’t need)….
Stayed 7 nights in Feb 2024

10/10 Excellent

emelly

Liked: Cleanliness, staff & service, property conditions & facilities
I got what i paid for. Basics were covered. Staff were helpful and nice. Very happy with location. Wanting a bit more from the room, but it was suffice overall.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kris, Stirling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was when the lift had s meltdown. But it was fixed in no time. This property is wonderful. Nothing too much trouble from the staff. This was our second stay here and definitely our first choice when we return to Melbourne again,
Stayed 4 nights in Feb 2024

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service, amenities
Arrived around midnight and it appears the guy on reception hadn’t had a chat with anyone for some time so decided that he’d use me as his sounding board for a few minutes. Seriously mate, it’s past midnight and I’ve just stepped off a 9 hour flight, let me sleep. Asked him about laundry, he said there was a washing machine on the 8th floor. When I asked if there was a laundry service. He said no… there is. As long as you get it down to reception before 8am! Was told that my room would only be cleaned on the third day… in my case this was Saturday. Hung a Do Not Disturb sign on the door and took laundry bag downstairs. Came back later that afternoon and asked if there was any slight chance my laundry was there. Was told to check in my room… I told them there was a DND sign on the door so that was unlikely. They said I should check anyway… alarm bells started here. Next day I got to my room only to find a cleaner in there. So much for the Do Not Disturb sign. This was Friday, the day BEFORE they should be cleaning…. Complained pretty strongly to reception. Friday left to go for dinner, DND sign on the door again. Came back to find my laundry in the room. Not sure what Do Not Disturb signs mean in this place, but in every other hotel I’ve ever stayed in it means don’t enter the room. Poor form Mercure Welcome. Won’t be staying again. Suggest you think twice about your safety and the safety of your personal belongings before staying here people. Very poor.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kris, Stirling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who checked us in was fabulous. Nothing too much trouble. We love this hotel.
Stayed 1 night in Feb 2024