Best Western Melbourne City

3.5 star property
Comfortable hotel, walk to Melbourne Convention and Exhibition Centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Melbourne City

Photo gallery for Best Western Melbourne City

Property amenity
Terrace/patio
Exterior
Individually decorated, individually furnished, soundproofing
Breakfast, lunch and dinner served

Overview of Best Western Melbourne City

Reviews
8.0

Very good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Melbourne.

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
The price is S$95
Price available on 21/04/2024

Explore the area

16 Spencer Street, Melbourne, VIC, 3000
  • Popular LocationRestaurant 19031 min walk
  • Popular LocationCBD Kebabs2 min walk
  • Popular LocationFlinders Kebab2 min walk
  • Popular LocationDomino's Pizza2 min walk
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Room options

Standard Room, 3 Single Beds, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Separate bedroom
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 2 Single Beds

Shoebox

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 Double Bed

Rooftop Apartment

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • Sleeps 2
  • 1 King Bed

Standard King Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 King Bed

Courtyard Room - Pet Friendly

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

Matchbox

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Melbourne

Best Western Melbourne City is located in Melbourne Central Business District, a neighbourhood in Melbourne, and is in the entertainment district and near a metro station. Travellers who have shopping on the agenda can visit Melbourne Central and The District Docklands. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Melbourne Cricket Ground.

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 5 min walk
  • Marvel Stadium - 11 min walk
  • Melbourne Central - 3 min drive
  • Melbourne Cricket Ground - 5 min drive

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Krispy Kreme - 2 min walk
  • Grill'd - 3 min walk
  • State of Grace - 4 min walk
  • Hardware Société - 3 min walk
  • The Grain Store - 3 min walk

About this property

Best Western Melbourne City

Hotel near Melbourne Convention and Exhibition Centre
Located close to Crown Casino and Marvel Stadium, Best Western Melbourne City provides a rooftop terrace, a coffee shop/cafe and a library. The on-site restaurant, Stubby, features brunch. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), luggage storage and a TV in reception
  • Tour/ticket information, a front desk safe and a lift
  • Concierge services, a 24-hour front desk and books
  • Guest reviews speak well of the overall value, helpful staff and overall condition
Room features
All 114 individually furnished rooms feature perks such as air conditioning, in addition to amenities such as free WiFi and sound-insulated walls. Guest reviews say good things about the clean, spacious rooms at the property.
Other amenities include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; AUD 10–35 for adults and AUD 15–35 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stubby

Things to do

  • Books
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Building
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 10 to 35 for adults and from AUD 15 to 35 for children
  • Nearby parking fee: AUD 25 per day (984 ft away)
  • Pet fee: AUD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 68932034202
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Is Best Western Melbourne City pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of AUD 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Melbourne City?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Best Western Melbourne City on 21 Apr,2024 start from S$94.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Melbourne City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Melbourne City?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Best Western Melbourne City located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Marvel Stadium and Melbourne Central are also within 1 mi (2 km). Spencer Street Station is 6 minutes by foot and Flinders Street Station is 15 minutes.

Best Western Melbourne City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 342 out of 1009 reviews" "
Rating 8 - Good. 430 out of 1009 reviews" "
Rating 6 - Okay. 148 out of 1009 reviews" "
Rating 4 - Poor. 56 out of 1009 reviews" "
Rating 2 - Terrible. 33 out of 1009 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mirna

Disliked: Amenities, property conditions & facilities
The hotel was very expensive for what the hotel offer, tiny room, very dark.
Stayed 2 nights in Mar 2024

4/10 Poor

Lucas Johannes

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not sure what is "Best" about "Best Western". Our room was poorly decorated and had hazards (steps that could easily be missed in the dark), only one bedside lamp, a bathroom with a basin impossibly tucked into a corner, wasted space where a cupboard or wardrobe could easily be fitted, the swipe cards for the doors only work after the 10th attempt (confirmed to be the same for other guests), inconsistent cleaning and supply of linen and towels, and so on. No more than 2 stars for me.
Stayed 3 nights in Mar 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Bathroom was a little small. Cleaning was just average. Location was excellent. Amenities around the hotel were great. Coffee bar was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
The easiest place ever. Perfect place to stay for a concert at Rochford Wines. Thank you
Stayed 1 night in Mar 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small but manageable, the Metro noise was a little loud at times. Restaurant menu was loud mites but quite tasty.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & helpful😄
Stayed 1 night in Mar 2024

10/10 Excellent

Neville Dias

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

2/10 Terrible

Annette

Travelled with group
Could not even get in the shower as the door was so small … would not stay here again ..
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location to Southern Cross Station. Very clean, comfortable room. Nice little bistro downstairs. Good value for money.
Stayed 1 night in Feb 2024

6/10 Okay

Marnie

Stayed 3 nights in Feb 2024