"In the 3 days we stayed, not once was our room cleaned or made up even though we were away for most days, leaving before 9 arriving back at hotel a 5:00p.m. our room had not been cleaned. I gathered up trash and took it to the housekeeper. We never had dry towels nor a bed even straightened.
No breakfast available. No staff to help get luggage to room if we wanted help.
The valet service was excellent. Our car was available when we needed it even parked out front for our 6:00 a.m. departure.
Dinner on 2nd floor was adequate although not $150. worth. Service was very good."