GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
In addition to an indoor pool, Embassy Suites Nashville South/Cool Springs provides a sauna and a fitness facility. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Public areas are equipped with high-speed wired and wireless Internet access (surcharge).
Business amenities at this 3.5-star property consist of a business center, a meeting/conference room, and small meeting rooms. Event facilities include conference/meeting rooms and a ballroom. This business-friendly hotel also offers an arcade/game room, gift shops/newsstands, and laundry facilities. Onsite parking is complimentary.
Rooms
Air-conditioned accommodations at Embassy Suites Nashville South/Cool Springs offer CD players and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Televisions come with premium cable channels, pay movies, and TV Internet access (surcharge). Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include bathtubs with handheld showerheads, double sinks, bathrobes, and designer toiletries.
This Franklin hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones with voice mail. Additionally, rooms include electronic check-out and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Room Amenities
Dining
Embassy Suites Nashville South/Cool Springs has a restaurant on site. A complimentary manager's reception is offered in the evening each day. Room service is available.
Recreation
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 15) · See more Embassy Suites Nashville South/Cool Springs reviews
out of 15 reviews
“Gorgeous place and pet friendly!”
We really enjoyed our stay here. The hotel was beautiful, the room was spacious and clean, and they were pet-friendly, very important to us as pet owners who travel. We will definitely stay again!
“Nice Room”
Nice hotel
“Beautiful hotel and wonderful stay.”
This is a beautiful hotel. We have nothing negative to say about our stay there. We highly recommend it for its beauty, comfort, cleanliness and location.
“Southern Hospitality at it's finest.”
Staying at this hotel is like a home away from home. Everyone I dealt with went above and beyond the description of their "normal" job. The breakfast buffet offers something for everyone, from fresh fruit to cereal to a custom cooked omelet. The food served in the lounge is excellent. The rooms are well kept with an in room coffee maker, a small fridge and a microwave. My only complaint was the lack of free wifi at the hotel. $9.95 per day is a little steep when you just want to check email in the morning and at the end of the day. They do have a business center, where you can do this but their computers are so slow that it wasn't worth the bother.
“Excellent hotel”
This was a nice place to stay just outside of Nashville. Very easy to get to downtown Nashville without the hassles.
“Worth the price”
Embassy Suites is awesome as a chain. Free breakfast, free cocktails, free parking, you name it! This Franklin hotel is probably the newest one I have stayed in. The bed is amazingly comfortable, and the sports bar has a really menu. It is close to the interstate and the mall. Check in was a breeze as well. I will definitely stay here again!
“Visit with family.”
Conveniently located.
“overnight stop with lots of kids”
Excellent facility, helpful staff, comfortable beds. Nice pool and hot tub, well maintained. Plenty of towels, quickly restocked. Extra blanket for the couch bed promptly delivered to the room.
“Anniversary getaway”
My wife and I stayed here for a three night anniversary getaway. The staff was very pleasant and the cooked to order breakfast was very good. The first day after we checked in we came back into our room around 4:00 and and noticed that housekeeping hadn't been to our room. Notified staff and came back a short time later and the room was neat and clean. We had a wonderful stay and would return here the next time we travel throAugh this town. The only negative reply was that the pool was always full of small children at all times. Wasn't able to enjoy the pool as we would have liked. The view from inside the hotel was amazing!
“Embassy Suites Franklin”
It was a beautiful hotel. I could tell that it was immaculately cleaned. So many amenities. I highly recommend it.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 15) · See more Embassy Suites Nashville South/Cool Springs reviews
Hilton Worldwide Hotels in Nashville
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820 Crescent Centre Dr Franklin, TN , 37067 Tennessee
Nearby Points of Interest
Location Highlights
The preferred airport for Embassy Suites Nashville South/Cool Springs is Nashville, TN (BNA-Nashville Intl.) - 24.4 km / 15.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Franklin, Tennessee, United States of America: Founded in 1799 and named after Benjamin Franklin, the city of Franklin was the center of Tennessees plantation economy prior to the Civil War. Today, downtown Franklin is comprised of a 15-block historic district, with Victorian architecture, elegant boutiques, and antique shops. Many musicians call Franklin home, including country legend George Jones and bluegrass singer Alison Krauss.
820 Crescent Centre Dr Franklin, TN , 37067 Tennessee
