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Please complete the highlighted fields below The check-out date must occur after the check-in date. Please change the date Date format should be dd/mm/yy Please provide the ages of children below The check-in or check-out date is prior to the current date. Your length of stay cannot be longer than 60 nights. We can only accept dates that occur between 26/05/2012 and 08/10/2013. Please enter a new date.

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Sheraton New Orleans Hotel

500 Canal St, New Orleans, LA, 70130 Louisiana

New Orleans hotel on Canal Street by French Quarter

Smoke-free hotel
This modern, 49-story smoke-free hotel is conveniently located on Canal St, where the restaurants and shops of the French Quarter meet New Orleans' bustling Central Business District. Show more
Internet cafe
The Sheraton New Orleans Hotel features a restaurant and lobby lounge, and a lobby Internet café with complimentary wireless and wired Internet access.
Striking city views
All of the 1,110 guestrooms in the Sheraton New Orleans Hotel look out onto city or river vistas and come with oversized leather chairs, premium bedding, and wireless Internet access. Hide

GUEST REVIEWS

out of 5

Expedia Guest Rating

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TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 08/10/2013. The check-out date cannot be after 08/10/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Rooms:

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Discounts may be offered to children of certain ages.

Room type  
Traditional
One king or two double Sheraton Sweet Sleeper Beds. Down comforters. Egyptian-cotton sheets. Pillowtop mattresses. City or water view. 345 square feet. Contemporary decor with gold and red color scheme and mahogany furnishings. Louvered window shutters. Leather lounge chair. Cordless multi-line phone with voice mail. Wireless (high-speed) Internet access - surcharge. Wired (high-speed) Internet access - surcharge. Dial-up Internet access – surcharge. TV Internet access – surcharge. Flat-panel cable TV with pay movies and video games (surcharge). Coffeemaker. Bathroom with marble countertop and arched shower curtain. Complimentary in-room safe. Nonsmoking.
Deluxe
1 king bed or 2 double beds. 345 square feet. Premium bedding. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). Cable television service. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Hypo-allergenic bedding available. Extra towels/bedding in room. Electronic check-out. In-room massage available. In-room childcare (surcharge). Rollaway beds available. Cribs (infant beds) available. Turndown service (on request). Air conditioning. Climate control. Daily housekeeping. Non-smoking only.
Club Floor Room
1 king bed or 2 double Sheraton Sweet Sleeper beds. Down comforters (bedspreads). Egyptian-cotton sheets. Pillowtop mattresses. City or river view. 345 square feet. Contemporary decor and mahogany furnishings. Leather lounge chair. Wireless (high-speed) Internet access - surcharge. Wired (high-speed) Internet access - surcharge. TV Internet access - surcharge. Cordless multi-line phone with voice mail, and complimentary local and toll-free calls. Flat-panel cable TV with pay movies and video games (surcharge). Minibar and coffeemaker. Private bathroom with marble-topped vanity and arched shower curtain. Shower/tub combination. Bathrobes. Complimentary in-room safe. Guestrooms are all non-smoking. Club Floor Rooms include access to the Club Lounge on the 42nd floor, complimentary Continental breakfast daily in the Club Lounge, and complimentary evening snacks. Beverage service is also available in the Lounge from 5 PM - 8 PM nightly for a fee.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Check-out time is noon
  • Check-in time starts at 3 PM
  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB International
  • MasterCard
  • Visa
  • Caters to singles
  • Caters to couples
  • Caters to families
  • Caters to groups
  • Pets accepted
  • Pet policy - dogs only
  • Maximum number of pets per room 2
  • Pet maximum weight in lb is 40
  • Minimum check-in age is 18
  • Parking height restrictions apply
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 33 per night (in/out privileges)
    • Late check-out fee: USD 50
    • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)
    • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
    • Hot and cold buffet breakfast fee: USD 22 per person (approximately)
    • Refrigerator fee: USD 10 per stay
    • Rollaway bed fee: USD 25 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Special Check-In Instructions
  • Please note: This hotel has a limited number of parking spaces (valet parking only), available on a first-come, first-served basis. Oversized vehicles are not permitted.

Renovations and Closures

The hotel will be renovating from 3 March 2012 to 16 January 2013 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Every effort will be made to minimize noise and disturbance.

This information supersedes all other information in this property's description that relates to these amenities.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped parking
  • In-room accessibility
  • Roll-in shower

Property Amenities

The Sheraton New Orleans Hotel offers a restaurant and lobby lounge along with a Starbucks on the lobby level. In-room dining is available 24 hours a day.

Link@Sheraton is an Internet café in the lobby with Internet workstations, data ports, complimentary wireless and wired Internet access, printing services, magazines and newspapers, a lounge area, and light food and beverages. The business center provides high-speed Internet access at four computer workstations.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Valet parking (surcharge)
  • Restaurant(s) in hotel
  • Number of floors - 49
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • 24-hour fitness facilities
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-out
  • Gift shops or newsstand
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Luggage storage
  • One meeting/conference room
  • Tour assistance
  • Laundry facilities
  • Limo or Town Car service available
  • Medical assistance available
  • Multilingual staff
  • Total number of rooms - 1110
  • Porter/bellhop
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Pool sun loungers (chaise longues)
  • Garage parking (surcharge)
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Smoke-free property
  • Swimming pool - outdoor seasonal
  • Swimming pool - outdoor
  • Use of nearby fitness center (discount)
  • Express check-in
  • Technology support staff
  • Tours/ticket assistance
  • Valet parking
  • Parking nearby
  • Parking nearby (surcharge)
  • Year Built 1982
  • Fax machine
  • Number of buildings/towers - 1
  • Photocopy machines
  • Suitable for children
  • Television in lobby
Sheraton New Orleans Hotel, New Orleans,  Louisiana, Property Amenities Pool

Rooms

Sheraton New Orleans Hotel offers 1,110 guestrooms in a 49-story high rise. Rooms feature Sheraton Sweet Sleeper Beds with custom-designed, extra-thick, plush-top mattresses dressed with three sheets, fleece blankets, plump duvets in rich colors, and five down/feather pillows.

Contemporary decor and furnishings include partial sleigh beds, oversized leather lounge chairs, desks with cordless multi-line phones, and louvered window shutters.

Rooms at this New Orleans hotel offer wireless Internet access (surcharge); cable TV with pay movies and video games (surcharge); and phones with voice mail. Coffeemakers, hair dryers, and complimentary in-room safes are offered, as well.

Club floor rooms also include complimentary local and toll-free calls, complimentary breakfast each morning in Roux Bistro, and evening snacks in the 42nd floor Club Lounge.

Sheraton New Orleans Hotel, New Orleans,  Louisiana, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • Video-game console
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Voice mail
  • Multi-line phone
  • Coffee/tea maker
  • Wake-up calls
  • Turndown service (on request)
  • Extra towels/bedding in room
  • Makeup/shaving mirror
  • In-room massage available
  • Complimentary toiletries
  • Hair dryer
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Cable television service
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Iron/ironing board
  • In-room safe
  • Non-smoking only
  • Daily housekeeping
  • Clock radio
  • Desk
  • Rollaway beds available
  • Cribs/infant beds available
  • Complimentary newspaper

Dining

Roux Bistro - Breakfast and lunch are served daily at this gallery restaurant overlooking the hotel's expansive atrium lobby. It specializes in contemporary New Orleans cuisine with a Creole flair. Menu items include traditional po-boy sandwiches and Blackened Catfish Filet over crawfish ettouffée. This view restaurant is graced by a 50-foot mural depicting the street life of old-world New Orleans.

Pelican Bar - Named for the Louisiana state bird, this pub has the ambience of a French Quarter courtyard with its live plants, tiered fountain, wrought-iron furnishings, and gazebo bar. Menu offerings include light meals and a wide variety of cocktails. Open daily for bar service, lunch and dinner. Some meals may not be served daily.

Starbucks Coffee - This famous coffee shop offers coffees from around the world and tasty baked goods. Lunch is also available with a selection of crisp salads and deli-style sandwiches.

Sheraton New Orleans Hotel, New Orleans,  Louisiana, Dining Restaurant

Renovations and Closures

The hotel will be renovating from 3 March 2012 to 16 January 2013 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Every effort will be made to minimize noise and disturbance.

This information supersedes all other information in this property's description that relates to these amenities.

Recreation

The Sheraton New Orleans Hotel has a rooftop pool.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Tennis nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Aerobics nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Swimming on site

Showing 1 - 10 results (of 781) · See more Sheraton New Orleans Hotel reviews

Sheraton New Orleans Hotel
4.2
out of 5
avg. guest rating

out of 781 reviews

Catherine from Germantown, MD
5.0
out of 5

“It was the best location and can't wait to go back next year.”

It was the best location and can't wait to go back next year.

jon from oklahoma city
5.0
out of 5

“very nice”

the hotel and staff was very nice and catered to my needs when requested. the location was awesome so close to everything you need and want to do in new orleans.

Kayla
5.0
out of 5

“Couldn't have asked for more”

-Clean -Beds were unbelievably comfortable -Great view of French Quarter -Great pool -Friendly staff -Elevators are kind of tricky and inconvenient though -Free Wi-Fi only in lobby which was annoying

Jackie from Northern NJ
5.0
out of 5

“Will definitely go back”

We had a great time in New Orleans! Since it was our first time there, we didn't know what to expect. The hotel is in a great location with a great view. It's right at the corner of the French Quarter and 2 blocks down from Bourbon St. Everything was in walking distance. The room was a nice size and the beds very comfortable. The staff were all friendly and helpful, especially the concierge. We'll definitely go back and stay at the Sheraton again.

Kayla from Hattiesburg, MS
5.0
out of 5

“Excellent for a weekend trip!”

This hotel was great! It was a great place to stay for the weekend. The elevators were a little confusing at first but after seeing someone else work it we had no problem from that point forward. It was a conveint location, cozy beds, it was a but crowded but there must have been a wedding because there was a lot of formal wear from other guest. Overall, my friends and I had a great time. We will for sure be staying there again. We also felt safe walking from Bourbon back to the hotel.

Shannon from Denver, co
5.0
out of 5

“Wonderful stay!”

Wonderful hotel in a perfect location! Just blocks from the French quarter and blocks from the river front and Harrah's casino. Had a great stay over the Memorial holiday weekend!

David from Morgan City, La.
5.0
out of 5

“"Hip's Hot Spot"”

The over all stay was excellent. I would like to have softer pillows when we go back to stay again.

Evelyn
5.0
out of 5

“can't wait for my next trip”

Excellent

Alex from San Francisco, CA
5.0
out of 5

“Southern Decadence Fun!”

My room was everything I expect from a good hotel.. roomy with a HUGE comfortable bed, a sitting area and an office area.. all that plus a floor to ceiling window overlooking Canal Street which was beautiful at night. The one thing I was a bit disappointed was the pool. not only it was closed for maintenance for half of my stay - though they offer us guests to use the nearby W hotel's pool - but I found it quite small.. Another thing it bothered me was to have to pay to use wireless internet in my room - though it was free access on the lobby.. on another note though, I thought it is great that they offer you a $5 voucher to be used at the hotel Starbuck's - which closed at 11am - VERY annoying, as I was on vacation and never up and out of my room by them - or bars if you skipped housekeeping for the day.. which worked perfect for me.. so I pretty much got a bunch of $5 vouchers for a thing I usually do anyway - do skip housekeeping for a couple days people!! I also enjoyed that the hotel was in between the French Quarter and the Warehouse District, with fun Magazine Street and its delicious restaurants.. Overall I was very pleased with my Sheraton experience and can't wait to get back there.. the only thing I may consider for next year is to be a bit closer to the gay area on the other end of the French Quarter.. although the 15-20 minutes walk to the bars never bothered me, it would be a bit more convenient to be closer to the action during Southern Decadence..

Kirsten from Boston, MA
5.0
out of 5

“Made my stay comfortable”

I love the view from the high floor, everything was clean and comfortable. I will definitely stay again, it made my first trip to New Orleans a great one!

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Showing 1 - 10 results (of 781) · See more Sheraton New Orleans Hotel reviews

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Sheraton New Orleans Hotel

500 Canal St New Orleans, LA , 70130 Louisiana

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Nearby Points of Interest

  • Audubon Insectarium - 0.1 km / 0.1 mi
  • The Shops at Canal Place - 0.3 km / 0.2 mi
  • Cigar Factory New Orleans and Museum - 0.4 km / 0.2 mi
  • Woldenberg Park - 0.5 km / 0.3 mi
  • Historical Pharmacy Museum - 0.5 km / 0.3 mi
  • Audubon Aquarium of the Americas - 0.5 km / 0.3 mi
  • Lafayette Square - 0.5 km / 0.3 mi
  • Historic New Orleans Collection - 0.5 km / 0.3 mi
  • Bourbon Street - 0.5 km / 0.3 mi
  • The Shops at JAX Brewery - 0.6 km / 0.4 mi
  • Riverwalk Marketplace - 0.6 km / 0.4 mi
  • Jackson Square - 0.7 km / 0.4 mi
  • Le Petit Theatre Du Vieux Carre - 0.7 km / 0.4 mi
  • Cabildo - 0.7 km / 0.4 mi
  • Preservation Hall, New Orleans, Louisiana, United States of America - 0.7 km / 0.4 mi

Location Highlights

  • Casino nearby
  • In historical district
  • In city center
  • In business district
  • Convention center nearby
  • Water nearby
  • Full-service health spa nearby

The preferred airport for Sheraton New Orleans Hotel is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.9 km / 11.7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • New Orleans, LA, United States (MSY-Louis Armstrong New Orleans Intl.)

Area:

French Quarter, New Orleans, Louisiana, United States of America: With its mix of sacred and profane, the French Quarter defines laissez-faire. This 85-block area is home to Bourbon Street’s rowdy bars, as well as Royal Street’s upmarket antiques. The devil’s music—in the form of New Orleans jazz—thrives at Preservation Hall. Nearby, hymns accompany Mass at St. Louis Cathedral in Jackson Square. A block away, French Market vendors hawk foods and souvenirs.

Sheraton New Orleans Hotel

500 Canal St New Orleans, LA , 70130 Louisiana

Most recent booking for this hotel: less than 7 hours ago.
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